NHTSA Complaint #10025781 — 1997 CHEVROLET BLAZER

MOST RECENTLY WE HAD TO REPLACE THE HINGE ON THE FRONT DOOR, DRIVER SIDE, IT FAILED AND FELL ON TO THE GROUND. TO REPLACE IT COST US $43 AT A BODY SHOP, THE DEALERSHIP WANTED $300 TO REPLACE IT. WHEN THE BLAZER WAS BRAND NEW I TOOK IT BACK TO THE DEALERSHIP THEY TOLD ME THAT IT WAS DRY AND LUBRICATED IT, THEY TOLD ME TO USE WD-40. WHEN WE HAD IT REPLACED THE BODY SHOP FOUND THE DOOR FRAME AT THE STRIKE PLATE HAD BROKEN AND DETERIORATED MAKING IT IMPOSSIBLE TO LOCK THE DOOR. THE BODY SHOP TOLD US THAT THE SECOND PROBLEM PROBABLY CAUSE THE FIRST PROBLEM. THE FACTORY REP SAID IT WAS MY FAULT BECAUSE I MUST OF CLOSED THE DOOR TO HARD AND THAT IT WAS OUR PROBLEM. TO REPAIR THE SECOND PROBLEM WILL COST US $300. THE OTHER PROBLEM IS THE PASSENGER DOOR INSIDE PANEL HAS BROKEN LOOSE. ALSO THE BACK PASSENGER DOOR INSIDE PANEL IS ALSO CRACKED WHICH RESULTED IN THE SPEAKER ON THAT DOOR NOT WORKING. THE FACTORY REP SAID THAT WAS OUR FAULT ALSO. I FEEL THAT THESE ARE DEFECTS THAT SHOULDN'T HAVE HAPPENED.*AK