NHTSA Complaint #10025282 — 2002 FORD EXPLORER
POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT issue reported to NHTSA
Vehicle Towed
Complaint Details
| ODI Number | 10025282 |
| Vehicle | 2002 FORD EXPLORER |
| Component | POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT |
| Date of Incident | |
| Date Filed | |
| Mileage | 22,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | Yes |
| State | WA |
Consumer Description
NOTED "CLICKING" NOISE WHEN WHEEL TURNED AT SLOW SPEED, ASSUMED CV JOINTS WERE GOING BAD. HOWEVER, DEALER SAID THAT LUG NUTS WERE LOOSE, AND WHEN TIGHTENED THE NOISE STOPPED. WHAT IS NOTABLE IS THAT THE WHEELS HAVE NEVER BEEN OFF, SO THIS CONDITION ORIGINATED AT THE FACTORY. DEALER SAYS OWNER AT FAULT AND CHARGED FOR THE REPAIRS. OWNER SAYS THIS A FACTORY DEFECT AND A SIGNIFICANT SAFETY ITEM AND INSIST IT BE COVERED UNDER WARRANTY. AT IMPASS.*AK
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