NHTSA Complaint #10023547 — 2002 DODGE GRAND CARAVAN

ELECTRICAL SYSTEM issue reported to NHTSA

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Fire Vehicle Towed

Complaint Details

ODI Number	10023547
Vehicle	2002 DODGE GRAND CARAVAN
Component	ELECTRICAL SYSTEM
Date of Incident	June 21, 2003
Date Filed	June 22, 2003
Mileage	N/A miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

MY VAN WAS BOUGHT NEW AND IS JUST ABOUT 1 YEAR OLD. I HAVE BEEN HAVING MANY PROBLEMS WITH THIS VEHICLE. THE VEHICLE WOULD GO 30 MPH BY ITSELF ALTHOUGH I WAS PRESSING THE BRAKE. THIS EVEN HAPPENED WHILE I WAS DRIVING ON AN ICY ROAD. THE DEALER SAID THAT THIS IS NORMAL. ALL THE VEHICLE'S LOCKS WOULD LOCK AND UNLOCK BY THEMSELVES, SOMETIMES LOCKING MY KEYS IN IT BEFORE I CAN GET THEM OUT. THREE MONTHS AFTER THE VEHICLE WAS PURCHASED IT WAS RETURNED TO THE DEALER BECAUSE THE HEATER AND AIR DID NOT WORK PROPERLY. A FIRE BURNED THE DRIVER'S DOOR, SEAT, FLOOR RUGS AND WINDOW. THE FIREMAN SAID IT WAS AN ELECTRICAL FIRE, WHICH STARTED IN THE DRIVER'S DOOR BY THE WIRES. THE FIRE HAPPENED ON THE WEEKEND THEREFORE THE DEALER IS NOT AWARE OF THE FIRE YET. I PLAN TO GO TO THE DEALER ON MONDAY TO SEE WHAT CAN BE DONE. THE VEHICLE CANNOT BE DRIVEN AND THE SMELL INSIDE THE VEHICLE IS OVERWHELMING. EVERYTHING ON DRIVERS SIDE IS BURNED. I WILL ASK FOR A NEW REPLACEMENT VEHICLE. *NM

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