NHTSA Complaint #10019069 — 1997 FORD ESCORT SUSPENSION:REAR:SPRINGS:COIL SPRINGS

Complaint Details

ODI Number	10019069
Vehicle	1997 FORD ESCORT
Component	SUSPENSION:REAR:SPRINGS:COIL SPRINGS
Date of Incident	May 21, 2003
Date Filed	May 21, 2003
Mileage	30,123 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

I BOUGHT A 1997 FORD ESCORT WAGON NEW AND LOVE IT AND HAS ONLY 30000 MILES ON IT. RECENTLY I HAD A PROBLEM WITH STEERING THE VEHICLE SO I HAD IT CHECKED OUT AT AN AUTO REPAIR SHOP. THE MECHANIC TOLD ME I NEEDED NEW TIE ROD ENDS AND BOTH REAR COIL SPRINGS WERE BROKEN. AS I DO NOT DRIVE THIS VEHICLE HARD AND DO NOT HAUL ANYTHING EXCEPT MY PUPPY AND GROCERIES, I HAD A HARD TIME BELIEVING THIS. SO I TOOK IT TO ANOTHER GARAGE AND ANOTHER MECHANIC TOLD ME THE SAME THING AND SHOWED IT TO ME. I AM NO LONGER DRIVING THIS VEHICLE AS IT IS UNSAFE AND THIS VEHICLE SHOULD BE PLACED ON A RECALL LIST AND FIXED BY FORD FREE OF CHARGE. NEITHER ME OR MY HUSBAND HAVE EVER HAD THIS HAPPEN AND WE FEEL THAT DEFINITELY THIS HAS TO BE A FACTORY DEFECT. PLEASE ADVISE ME AS SOON AS POSSIBLE WHAT TO DO ABOUT THIS DEFECTIVE VEHICLE SO THAT I CAN KNOW WHICH DIRECTION TO PURSUE THIS MATTER, A.E., NEWSPAPERS, TV STATIONS, ETC. THANKS FOR YOUR HELP. *JB

Related Complaints for the 1997 FORD ESCORT

Other SUSPENSION:REAR:SPRINGS:COIL SPRINGS Complaints

#10054453 — January 19, 2004 — 1997 FORD ESCORT SW REAR SPRING BREAKAGE. *CB

#10054463 — January 19, 2004 — TOOK CAR (1997 FORD ESCORT) TO SHOP FOR ROUTINE STATE INSPECTION AND WAS INFORMED THAT THE RIGHT REAR COIL SPRING WA...

#10037349 — September 6, 2003 — 1997 FORD ESCORT REAR COIL SPRINGS BROKEN AFTER 60K MILES.*AK

#10028953 — July 23, 2003 — WE HEARD A CLUNKING SOUND IN THE REAR END. TOOK TO THE MECHANIC AND THE REAR SPRINGS ARE COMPLETELY SHATTERED.*AK

#10025385 — July 3, 2003 — REAR SPRINGS ON MY ESCORT I BELIEVE TO BE CHEAPLY MADE. BOTH HAVE BUSTED. I HAVE FOUND THAT MY ESCORT IS NOT THE ON...

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