NHTSA Complaint #10019068 — 2002 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10019068
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	October 1, 2002
Date Filed	May 21, 2003
Mileage	3,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	GA

Consumer Description

I BOUGHT A 2002 EB EXPLORER IN JULY 2002 AND HAVE BEEN HAVING CHRONIC TRANSMISSION PROBLEMS SINCE OCT/NOV 2002. THE TRANSMISSION SHIFTS BETWEEN 2-3 AND 3-4 ARE ROUGH AND IT JERKS INTO GEAR. THE FIRST TIME INTO THE DEALER, THEY "VERIFIED" MY CONCERN AND DID ABOUT $1,000 IN REPAIRS. IT WAS OK FOR ABOUT 3 WEEKS AND STARTED AGAIN. IT HAS GRADUALLY GOTTEN WORSE, AND THE DEALER CLAIMS THEY CAN NOT FIND A PROBLEM. THEY HAVE UPDATED AND REPROGRAMMED THE SYSTEM MANY TIMES, AND NOTHING HELPS. I AM NOW ON MY THIRD TRIP TO THE DEALER FOR THIS. WITH ALL OF THE COMPLAINTS AND FORD'S SERVICE BULLETINS THAT LIST THE EXACT PROBLEMS I AM HAVING, I DO NOT UNDERSTAND WHY FORD IS NOT DOING SOMETHING ABOUT THIS!! *JB

Related Complaints for the 2002 FORD EXPLORER

Other POWER TRAIN:AUTOMATIC TRANSMISSION Complaints

#10679911 — January 30, 2015 — TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 40-45 MPH, THE TRANSMISSION FAILED W...

#10606347 — June 26, 2014 — TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD...

#10462808 — June 23, 2012 — THIS IS AN UPDATE TO COMPLAINT NO. 10459987. AFTER LOOKING AT THE CAR RECORDS, WE DISCOVERED THAT DURING A SERVICE O...

#10455780 — April 19, 2012 — TRANSMISSION FAILURE - STUPID DESIGN DOESN'T ALLOW YOU TO CHECK FLUID LEVEL, LEAK AT TRANSFER CASE SEAL SEEMS TO HAVE...

#10445935 — January 30, 2012 — TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE SHIFTER HANDLE FRACTURED WHILE ATTEMPTING TO E...

Recent Complaints for the 2002 FORD EXPLORER

#11672158 — STRUCTURE:BODY — July 9, 2025 — September 2, 2023 at about 6 pm I pulled over to grab a couple water bottles from the rear of my 2002 Ford Explorer S...

#11672158 — UNKNOWN OR OTHER — July 9, 2025 — September 2, 2023 at about 6 pm I pulled over to grab a couple water bottles from the rear of my 2002 Ford Explorer S...

#11594472 — AIR BAGS — June 14, 2024 — The contact owns a 2002 Ford Explorer. The contact stated that while her fiancé was driving 45 MPH, the driver’s side...

#11557714 — ENGINE — November 30, 2023 — The contact owns a 2002 Ford Explorer. The contact stated while driving 45 MPH, the vehicle shut off. The contact was...

#11483635 — ENGINE — September 9, 2022 — The contact owns a 2002 Ford Explorer. The contact stated that the steering wheel intermittently seized while driving...