NHTSA Complaint #10018974 — 1999 MERCURY SABLE

STRUCTURE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10018974
Vehicle	1999 MERCURY SABLE
Component	STRUCTURE
Date of Incident	May 1, 2000
Date Filed	May 20, 2003
Mileage	2,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

ORIGINALLY THE PROBLEM BEGAN AS A SMALL LEAK INTO THE PASSENGER COMPARTMENT DURING RAINFALL. NOW IS A MAJOR LEAK DURING SMALLEST RAINFALL. COOLING/HEATING DUCTS BEGAN TO EMIT STRONG MUSTY ODOR. NOW AIR WILL NOT PASS THROUGH ANY DUCTS OTHER THAN FLOOR OR DEFROST (A/C ONLY PASSES THROUGH DEFROST OUTLET). LEAK DOES NOT OCCUR GOING THROUGH CAR WASH WHICH MAY BE REASON DEALER WAS UNABLE TO DUPLICATE PROBLEM. THEY TOLD ME "THERE IS NO LEAK, YOU MUST BE BRINGING THE WATER INTO THE CAR SOME OTHER WAY." THE AMOUNT OF WATER ENTERING IS SIGNIFICANT! *NLM

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