NHTSA Complaint #10018701 — 2000 TOYOTA SIENNA ENGINE AND ENGINE COOLING:COOLING SYSTEM

Complaint Details

ODI Number	10018701
Vehicle	2000 TOYOTA SIENNA
Component	ENGINE AND ENGINE COOLING:COOLING SYSTEM
Date of Incident	May 13, 2003
Date Filed	May 14, 2003
Mileage	30,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I OWN A 2000 TOYOTA SIENNA LE. I NOTICED A COOLANT LEAK. I TOOK IT IN TO A TOYOTA DEALER AND DISCOVERED THE PROBLEM WAS THE LEAK FROM THE COOLING PIPE. THE CAUSE OF THE PROBLEM WAS THE COOLING PIPE WAS RUBBING AGAINST THE POWER STEERING LINE (ACCORDING TO THE SERVICE ADVISOR) AND THE COOLING PIPE WORE OUT. I ASKED IF IT WAS A DESIGN FLAW. HE REPLIED THAT HE NEVER SAW THIS BEFORE, BUT THERE SHOULD BE SOMETHING BETWEEN THE COOLING PIPE AND THE POWER STEERING LINE TO PREVENT THE RUBBING. THIS FIX IS $410 FOR PARTS AND LABOR AND IS NOT COVER UNDER THE EXTENDED WARRANTY SINCE IT IS A PIPE THAT BROKE. I FEEL LIKE THIS IS A DESIGN FLAW BY TOYOTA. *NLM

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