NHTSA Complaint #10018640 — 2002 FORD TAURUS

I HAD NOTICED A FUNNY SMELL IN MY CAR. MY HUSBAND AND I DECIDED TO LOOK AND SEE IF WE COULD FIGURE WHAT THE SMELL WAS. WE LIFTED UP THE SPARE TIRE PIECE IN THE TRUNK BECAUSE IT SMELLED REALLY BAD IN THE TRUNK AND FOUND THE PIECE WAS WET AND HAD VISIBLE WATER DAMAGE. THERE WAS A GOOD AMOUNT OF MOLD GROWING ON THE PIECE. WE TOOK IT TO THE DEALER WHO FOUND A WATER LEAK FROM BEHIND THE TAIL LIGHTS. THE MOLD WAS CLEANED OFF. NOW THE DEALER WILL NOT PUT IT IN WRITING THAT THERE WAS ANY MOLD IN THE TRUNK. I HAVE CONTACTED MANAGERS AT THE DEALERSHIP AND I HAVE CONTACTED FORD AT THE CUSTOMER CARE NUMBER. I CAN NOT GET WRITTEN DOCUMENTATION THERE WAS MOLD IN MY VEHICLE. *JB