NHTSA Complaint #10016194 — 2000 DODGE DURANGO POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10016194
Vehicle	2000 DODGE DURANGO
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	September 1, 2002
Date Filed	April 19, 2003
Mileage	33,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

TRANSMISSION WENT OUT OF OVER DRIVE WHILE DRIVING DOWN THE FREEWAY, WOULD NOT GO BACK INTO OVER DRIVE, "CHECK ENGINE" LIGHT CAME ON 5 DIFFERENT TIMES, DEALER FIRST TOLD ME I MAY NOT HAVE REPLACED GAS CAP PROPERLY AFTER FILLING WITH GAS, DEALER WORKED ON DURANGO EACH TIME UNDER WARRANTY, DEALER FINALLY CHANGED TRANSMISSION FLUID AND SEALS AND RE-BOOTED OR RE-PROGRAMMED COMPUTER AND CHECK ENGINE LIGHT IS FINALLY OFF. I LOST 3 DAYS ON AN OUT OF TOWN TRIP (CENTRAL OREGON)WAITING FOR A DEALER TO OPEN ON MONDAY TO CHECK IT, HE TOLD ME TO CONTINUE ON TRIP, HE COULD FIND NOTHING WRONG. (TO GET ME FAR FROM HIS DEALERSHIP?) I LOST ABOUT TWO WEEKS USAGE OUT OF THE DURANGO AND HAVE LOST ANY FAITH IN THE CAR BEING RELIABLE AS IT HAS SEVERAL PROBLEMS. *JB

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