NHTSA Complaint #10015964 — 1997 PONTIAC GRAND PRIX

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10015964
Vehicle	1997 PONTIAC GRAND PRIX
Component	ENGINE AND ENGINE COOLING:ENGINE
Date Filed	April 21, 2003
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

THE CONSUMER HAD THE POWER STEERING RACK REPLACED PRIOR TO RECEIVING A RECALL NOTICE FOR THE RACK AND PINION STEERING GEAR ASSEMBLY. THE CUSTOMER SERVICE MANAGEMENT INFORMED THE CONSUMER HIS VEHICLE DIDN'T QUALIFY AND DID NOT HAVE SYMPTOMS OF THE RECALL. THE CONSUMER WAS REFUSED REIMBURSEMENT AND STILL WISHES TO RECEIVE. OTHER PROBLEMS ARE AS FOLLOWED: OIL PAN LEAKED-REPLACED GASKET ASSEMBLY, AND THE END SEALS OF THE RACK AND PINION LEAKED, WHICH WERE REPLACED. MR SCC *JB

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