NHTSA Complaint #10014482 — 2000 SUBARU OUTBACK

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10014482
Vehicle	2000 SUBARU OUTBACK
Component	ENGINE AND ENGINE COOLING
Date of Incident	April 16, 2003
Date Filed	April 16, 2003
Mileage	63,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NH

Consumer Description

I OWN A 2000 SUBARU OUTBACK LTD, WHITE VIN [XXX]. IT HAS APPROX. 63,000 MILES AND HAS HAD FOR THE LAST SEVERAL WEEKS, AN ANTI-FREEZE SMELL AFTER THE CAR HAS INITIALLY WARMED UP. AS IT TURNS OUT, I BROUGHT THE VEHICLE INTO THE NEAREST SUBARU DEALERSHIP FOR IT'S 60,000 MILE SERVICE AND WAS DISMAYED TO RECEIVE A CALL FROM THE SERVICE ADVISOR INFORMING ME THAT THE HEAD GASKET WAS GONE AND NEEDED REPLACING. IN THIS DAY AN AGE OF MODERN VEHICLES, A HEAD GASKET RARELY BECOMES DEFECTIVE AT 63,000 MILES; CHECK STATISTICS!!! I BELIEVE THAT THIS FAILURE IS DUE TO A DESIGN FLAW WHEN SUBARU WENT TO THE 2.5L ENGINE SIZE AS MANY OTHER SUBARU OWNERS ARE NOW EXPERIENCING THIS UNWARRANTED REPAIR AT SUCH AN EARLY TIME FRAME. AS THESE IRRITATED SUBARU OWNERS APPROACH THE 60,000 TO 80,000 MILE MARK AND START EXPERIENCING THESE HEAD GASKET REPLACEMENTS, YOU SHOULD BECOME INUNDATED WITH COMPLAINTS. BEFORE THIS OCCURRED, I RECOMMENDED SUBARU'S TO MAY PEOPLE, BUT WITH THIS EXPENSIVE REPAIR, WHICH SHOULD BE PARTLY OR WHOLLY COVERED BY SUBARU, I WILL NEVER RECOMMEND A SUBARU TO ANYONE EVER. *NLM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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Other ENGINE AND ENGINE COOLING Complaints

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#10198343 — August 2, 2007 — REPEAT HEAD GASKET FAILURE. *JB

#10152768 — March 15, 2006 — COOLANT LOSS, OVER HEATING, COOLANT ODOR, HEAD GASKET. *NM

#10150906 — February 22, 2006 — 2000 SUBARU OUTBACK 1) CAR OVERHEATED AND HAD TO BE TOWED 2) TOOK IT TO THE DEALERSHIP - HOLE IN RADIATOR, BLOWN ...

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