NHTSA Complaint #10014273 — 1997 FORD ESCORT POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10014273
Vehicle	1997 FORD ESCORT
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	April 6, 2003
Date Filed	April 11, 2003
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I HAVE A 1997 FORD ESCORT. AT APPROXIMATELY. 37,000 MILES THE TRANSMISSION REQUIRED SERVICE. TOOK CAR TO BOARD FORD IN WHITTIER, CA. TWO DAYS AFTER SERVICE THE TRANSMISSION FAILED. BOARD FORD ALLOWED AN ESP FOR POWER TRAIN AND REPLACED TRANSMISSION. AT TIME OF REPLACEMENT, BOARD FORD INDICATED THE NEW POWER TRAIN WAS WARRANTED FOR 75,000 MILES. AT APPROXIMATELY 45,000 MILES ON THE NEW POWER TRAIN, IT LITERALLY EXPLODED FROM THE INSIDE OUT (COMPLETELY CRACKED THE CORE). CALLED BOARD FORD AND FORD MOTOR AND WAS TOLD THAT BECAUSE THE CAR HAS 80,000 MILES ON IT, THE POWER TRAIN WASN'T WARRANTED EVEN THOUGH THE POWER TRAIN ONLY HAS 45,000.00 MILES ON IT.*JB

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