NHTSA Complaint #10014058 — 2002 FORD EXPLORER

VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR issue reported to NHTSA

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Complaint Details

ODI Number 10014058
Vehicle 2002 FORD EXPLORER
Component VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

INTERIOR REAR VIEW MIRROR IS DEFECTIVE. THE IMAGE IS BLURRED, MORE SO AT NIGHT WITH HEAD LIGHTS OR STREET LIGHT ON. TOOK TO FORD DEALER THREE TIMES: 1ST TIME THEY SAID NOTHING WAS WRONG, 2ND TIME THEY SAID THEY HAD TO ORDER THE PART, 3RD TIME THEY SAID THEY REPLACED IT BUT THE PROBLEM STILL EXIST. I DO NOT KNOW WHAT I HAVE TO DO TO GET THIS DISTRACTING AND POSSIBLY SAFETY DEFECT FIXED.*JB

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