NHTSA Complaint #10013893 — 2002 CHEVROLET AVALANCHE

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10013893
Vehicle	2002 CHEVROLET AVALANCHE
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	August 31, 2001
Date Filed	April 3, 2003
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	AZ

Consumer Description

I HAVE BEEN UNDERGOING AN OIL CONSUMPTION TEST ON MY 2002 3/4 4X4 CHEVY AVALANCE FOR ALMOST 6 MONTHS.THE SERVICE BULLITENS THE DEALER GAVE ME HAD TO DO WITH '95 OR OLDER CARS OR WITH THE NEW CAR BRAKEN PERIOD.(I HAVE OVER 30,000 MILES ON IT) AT FIRST THEY TOLD ME THE SEVICE DEPT FORGOT TO RESET THE LIGHT, NOW THEY SAY THIS IS NORMAL USAGE,1 QUART IN 1000 MILES. I AM THINKING OF HAVING A REG. SHOP CHECK THE OIL LEVEL AS WELL AS THE DEALER, BECAUSE WHAT I AM READING IS NOT WHAT THE SERVICE DEPT IS WRITING ON THEIR REPORT. ONE OF THE SEVICE TECHS TOLD ME IN CONFIDENCE THAT I AM NOT THE ONLY ONE COMPLAINING ABOUT THIS PROBLEM BUT CHEVY ISN'T GOING TO ADMIT THAT THERE IS A PROBLEM BECAUSE OF POSSIBLE LEGAL ACTION. HOW LONG DO I HAVE TO CONTINUE THIS TESTING BEFORE SOMETHING IS DECIDED?

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