NHTSA Complaint #10008531 — 2000 FORD EXPEDITION

STEERING issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10008531
Vehicle	2000 FORD EXPEDITION
Component	STEERING
Date of Incident	November 1, 2000
Date Filed	May 30, 2003
Mileage	17,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CO

Consumer Description

AT HIGH SPEED, ON LONG SUSTAINED, STEEP GRADES 5-7%, AT HIGH RPM, THE STEERING LOCKS UP FOR 2-10 SECONDS. THE STEERING MAKES A NOISE AND THEN BREAKS FREE. I HAVE BROUGHT THIS TO THE DEALERSHIP 4 TIMES AND THEY SAY THEY CAN NOT FIND A PROBLEM AND CAN NOT REPRODUCE THIS EVENT. EVERY TIME I DRIVE INTO THE COLORADO MOUNTAINS THIS PROBLEMS RECURS. THIS PROBLEM NEVER SHOWS UP ON FLAT TERRAIN. THIS PROBLEM IS EXTREMELY DANGEROUS. THE FORD REPRESENTATIVE HAS INDICATED TO ME THAT 5 OTHER COMPLAINTS HAVE BEEN GIVEN BUT THAT NO ONE HAS EVER REPRODUCED THE PROBLEM. *JB ****DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****769312

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