NHTSA Complaint #10565703 — 2000 FORD EXPEDITION

TL* THE CONTACT OWNS A 2000 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, AN ABNORMAL BANGING NOISE WAS HEARD FROM UNDER THE FRONT END OF THE VEHICLE BEFORE THE STEERING WHEEL SUDDENLY FAILED. THE CONTACT STATED THAT THE VEHICLE SUDDENLY VEERED INTO THE RIGHT LANE AND NEARLY CRASHED INTO ANOTHER VEHICLE. THE CONTACT MOVED TO THE SHOULDER TO INSPECT THE VEHICLE AND DISCOVERED THAT THE FRONT DRIVE SHAFT WAS FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE FAILURE OF THE DRIVE SHAFT ALSO CAUSED DAMAGE TO THE TRANSFER CASE, SHAFT LINKAGE AND OXYGEN SENSORS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT NO SOLUTION WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 196,000.