NHTSA Complaint #10008495 — 1997 MERCURY SABLE

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10008495
Vehicle	1997 MERCURY SABLE
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	January 29, 2003
Date Filed	March 6, 2003
Mileage	43,635 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

MY HUSBAND AND I OWN A 1993 MERCURY SABLE WAGON. WE PURCHASED IT USED 3 YEARS AGO. IT CURRENTLY HAS 44,000 MILES ON IT. AT APPROXIMATELY. 43,000 MILES ( A MONTH AGO) IT BLEW THE HEAD GASKET. I AM AWARE THAT FORD EXTENDED THE WARRANTY ON 1994-1996 MODELS OF THE FORD TAURUS AND MERCURY SABLE FOR THIS SAME PROBLEM. MY FORD DEALER STATED TO US THAT THIS HEAD GASKET BLOWING HAS BEEN A CONSISTENT PROBLEM ON THE 3.8 ENGINES, WHICH OURS HAS. IT WOULD SEEM TO ME THAT FORD IS VERY AWARE OF THIS PROBLEM AND CHOSE TO DO NOTHING ABOUT IT FOR OWNERS OF 1993 CARS. I FEEL IS WAS THEIR RESPONSIBILITY TO HELP THESE CUSTOMERS FINANCIALLY--WE JUST SPENT $1700 FOR THIS REPAIR. NEEDLESS TO SAY, IT WAS MONEY WE DIDN'T HAVE. WHY HASN'T THIS PROBLEM BEEN ADDRESSED WITH THE 1993 MODELS WITH THE 3.8 ENGINE BEFORE THIS? FORD SUGGESTED THAT I ADDRESS THIS WITH YOUR AGENCY. *JB

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