NHTSA Complaint #10007878 — 1997 CHEVROLET BLAZER

ENCODER MOTOR FAILURE: CALLED CHEVROLET 800 NUMBER TO COMPLAIN ABOUT NOT BEING ABLE TO SWICTCH FROM 2-WHEEL DRIVE TO 4-WHEEL. MADE AN APPOINTMENT WITH LOCAL DEALER. AFTER DIAGNOSIS, TOLD THERE WAS A ENCODER MOTOR FAILURE AND THE MOTOR HAD TO BE REPLACED. MADE SEVERAL ATTEMPTS TO CONTACT CHERVROLET POINT OF CONTACT TO DISCUSS IF THIS SHOULD BE COVERED UNDER WARRANTY SINCE THE 4-WHEEL DRIVE WAS HARDLY USED AND THE PART IS PROBABLY DEFECTIVE. HOWEVER, NO RESPONSE AS OF YET. THE COST IS $600 FOR THE REPAIR. THE CAR HAD ONLY 45,000 MILES AT THE TIME. PRIOR TO THAT, THE LIGHT ON THE 4-WHEEL BUTTON WOULD BE LIT DURING SWITCHING BUT NOTHING WOULD HAPPEN. DOING A SEARCH ON THE INTERNET RESULTED IN SEVERAL COMPLAINTS ABOUT THE ENCODER.