NHTSA Complaint #10007437 — 1998 DODGE GRAND CARAVAN

ELECTRICAL SYSTEM:IGNITION issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10007437
Vehicle	1998 DODGE GRAND CARAVAN
Component	ELECTRICAL SYSTEM:IGNITION
Date of Incident	September 30, 2002
Date Filed	May 5, 2003
Mileage	103,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MO

Consumer Description

THIS IS THE SECOND TIME THAT I HAVE REPLACED THE IGNITION CYLINDER LOCK. THE FIRST TIME AT AROUND 40,000 MILES AND THE KEY WOULDN'T TURN IN THE LOCK AT ALL. THIS TIME THE KEY WOULD TURN, BUT IT WAS VERY STIFF. EVEN THOUGH THERE IS A TSB ABOUT THIS PROBLEM, NEITHER THE DEALER NOR CHRYSLER WILL HELP DEFER THE COST OF THIS COMMON PROBLEM. *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**768019

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