NHTSA Complaint #10005001 — 1998 CHEVROLET VENTURE

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10005001
Vehicle	1998 CHEVROLET VENTURE
Component	ENGINE AND ENGINE COOLING
Date of Incident	January 7, 2003
Date Filed	January 31, 2003
Mileage	79,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MI

Consumer Description

INTAKE MANIFOLD GASKET LEAK AND ENGINE SEAL LEAK ON A VEHICLE THAT HAS BEEN SERVICED EXACTLY AS RECOMMENDED IN THE OWNER'S MANUAL. SIMPLE INTERNET RESEARCH (INCLUDING THIS WEBISTE) HAS SHOWN A PATTERN OF FAILURE FOR THESE PARTS ON THIS VEHICLE. GM CUSTOMER SERVICE ACKNOWLDGED PROBLEM BUT WOULD NOT PAY ANY OF THE $1,200 REPAIR BILL SINCE THE VEHICLE HAS 80,000 MILES ON IT. THIS IS A HUGE OUT-OF-POCKET EXPENSE FOR A PART WITH A HISTORY OF PROBLEMS. I PERSONALLY KNOW TWO OTHER 1998 VENTURE OWNERS WHO HAVE HAD THE SAME REPAIR.

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