NHTSA Complaint #10105949 — 1998 CHEVROLET VENTURE

I HAVE A 1998 CHEVROLET VENTURE WITH 82,651 MILES. THE VEHICLE WOULD SLOWLY DISSIPATE COOLANT, WHICH I REPLENISHED AS NEEDED. THEN A MAJOR COOLANT LEAK OCCURRED AT THE ENGINE BLOCK. BARNARD CHEVROLET OF CHURCHVILLE, NY 14428 REPAIRED THE LOWER AND UPPER INTAKE MANIFOLD GASKETS, AND THE REAR HEAD GASKET. EACH HAD DETIORATED FROM THE DEX COOL, CAUSING THE LEAKAGE. THE DEALERSHIP REFUSED ANY CUSTOMER ASSISTANCE, DESPITE MY PROVIDING THEM WITH TECHNICAL SERVICE BULLETIN #03-06-01-010. ALTHOUGH THE DEALER PROVIDED A COMPLETE AND PROFESSIONAL REPAIR, I BELIEVE THAT EVIDENCE IS QUITE CLEAR THAT THE DEX COOL COOLANT AND THE GASKET MATERIALS USED BY GM RESULTS IN A DEFECTIVE PRODUCT, AND THAT GM MUST PAY FOR THESE REPAIRS. I ALSO BELIEVE THAT THAT NHTSA HAS A RESPONSIBILITY TO THE AMERICAN CONSUMER TO HOLD GM ACCOUNTABLE. THE BUSH ADMINISTRATION SEEMS TO HAVE COMPLETELY SUPPRESSED THIS ISSUE IN TERMS OF GOVERNMENT FOLLOWUP. WHAT A SHAME, THE LOBBYISTS WIN AGAIN. MIDDLE CLASS AMERICANS LEFT WITH THE BILL. *AK