2021 WINNEBAGO REVEL Electrical System Problems

The contact owns a 2021 Winnebago Revel built on a 2020 Mercedes-Benz Sprinter 2500 chassis. The contact received notifications of NHTSA Campaign Numbers: 22V863000 (Structure) and 23V663000 (Electrical System); however, the part to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The house battery bank in the rear of this RV contains two lithium Ion 125ma Batteries. The mounting system used to hold these batteries allows them to slide around, the movement of the batteries and hold-down brackets allows contact between the sharp metal hold-down brackets and the battery cables themselves. The resulting chaffing of the battery cables causes them to short out and catch fire. I caught mine barely in time, as you can see in the pictures the cable coating is being worn through and is compromised. Others have posted on this and have had fires.

THERE IS AN EXISTING RECALL ON THIS VEHICLE (NHTSA CAMPAIGN 20V-474) FROM AUGUST 12 2020. I TOOK DELIVERY OF MY VEHICLE AFTER THIS DATE AND WAS TOLD MY VIN WAS NOT AFFECTED. IN TWO CALLS TO WINNEBAGO CUSTOMER SERVICE THEY ALSO CLAIM MY VEHICLE IS UNAFFECTED AND WAS REPAIRED PRIOR TO SALE. HOWEVER, MY ALTERNATOR BELT IS CLEARLY MISALIGNED AND IS RESULTING IN SIGNIFICANT SQUEALING WHEN THE ENGINE IS RUNNING. I HAVE COMPARED MY VEHICLE WITH THE POSTED PHOTOS AND INFORMATION REGARDING THE FIX PROVIDED BY THE MANUFACTURER AND POSTED ON THE NHTSA WEBSITE. MY VEHICLE DOES NOT CONTAIN THE REQUIRED SHIMS TO ENSURE PROPER ALIGNMENT. SEE ATTACHED PHOTOS OF THE INCORRECT CONFIGURATION (TOP) COMPARED TO MY VEHICLE (BOTTOM). AS YOU CAN SEE, THEY ARE IDENTICAL, MEANING THAT THE NEW SHIM WAS NOT INSTALLED AND THE BELT IS STILL MISALIGNED. WINNEBAGO HAS REFERRED ME TO SEVERAL 'AUTHORIZED SERVICE' LOCATIONS BUT...