2011 WINNEBAGO JOURNEY — Problems, Recalls & Safety Data

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N/A

Safety Rating

4

Owner Complaints

3

Recalls

ACTIVE RECALL

1

Service Bulletin

0

Investigations

Overview of the 2011 WINNEBAGO JOURNEY

The 2011 WINNEBAGO JOURNEY has received a total of 4 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, EQUIPMENT. 1 technical service bulletin have been issued by Winnebago Industries, Inc. for this model year. The most commonly reported problems involve the Electrical System (2 complaints), Seat Belts (1 complaint), and Structurebody (1 complaint).

Recalls for the 2011 WINNEBAGO JOURNEY

NHTSA has recorded 3 recalls for the 2011 WINNEBAGO JOURNEY, potentially affecting up to 20,219 vehicles.

Recall 12V566000 — ELECTRICAL SYSTEM

| 1,521 vehicles affected

Defect: Winnebago Industries is recalling certain model year 2010-2013 Winnebago Journey and Tour motorhomes, and certain model year 2010-2013 Itasca Meridian and Ellipse motorhomes, manufactured June 18, 2010, through November 17, 2011. The chassis are equipped with connectors for diode jumpers that may come loose, resulting in an open circuit. Two circuits are affected: The one that disengages the cruise control...

Consequence: Failure of the cruise control to disengage when the brakes are applied may increase the risk of a vehicle crash. Without the brake lights illuminating when the brakes are applied, the driver's intent is not communicated, increasing the risk of a crash.

Remedy: Daimler Trucks North America will be conducting the recall on behalf of Winnebago Industries. Daimler will notify owners, and dealers will inspect the the diode jumpers to make sure they are fully locked in place and will correct the vehicles...

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Recall 11V520000 — ENGINE AND ENGINE COOLING

| 237 vehicles affected

Defect: WINNEBAGO IS RECALLING CERTAIN MODEL YEAR 2011 JOURNEY, MERIDIAN, TOUR, ELLIPSE MOTOR HOMES AND WINNEBAGO COMMERCIAL VEHICLES BUILT ON MC, XCL, AND XCS CHASSIS FROM SEPTEMBER 1, 2010, THROUGH DECEMBER 31, 2010, AND EQUIPPED WITH A CUMMINS ISX OR ISL DIESEL ENGINE. THE V-BAND CLAMP ASSEMBLY, PART NUMBERS Q187684, Q187685, AND Q187686, USED TO CONNECT THE INLET AND OUTLET CONE...

Consequence: IF THE INLET OR OUTLET SECTIONS DISCONNECT, HOT EXHAUST GASES CAN VENT PRIOR TO EXITING THE TAILPIPE, CREATING THE RISK OF COMBUSTION AND A FIRE. IF BOTH CLAMPS FAIL, THERE IS A RISK IN SOME APPLICATIONS THAT THE DOC/DPF HOUSING MAY DETACH COMPLETELY, CREATING A ROAD HAZARD.

Remedy: WINNEBAGO IS WORKING WITH DAIMLER TRUCKS NORTH AMERICA (THE SUPPLIER OF THE CHASSIS) AND CUMMINS TO IDENTIFY AND NOTIFY OWNERS OF THE RECALL CAMPAIGN. THE MANUFACTURER HAS NOT YET PROVIDED THE AGENCY WITH A REMEDY PLAN FOR THIS CAMPAIGN. THE...

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Recall 10V525000 — EQUIPMENT

| 18,461 vehicles affected

Defect: WINNEBAGO IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT...

Consequence: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.

Remedy: WINNEBAGO IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN DURING...

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Owner Complaints for the 2011 WINNEBAGO JOURNEY

4 complaints have been filed with NHTSA for the 2011 WINNEBAGO JOURNEY. Below is a breakdown by vehicle component.

Most Recent Complaints

#11390312 | ELECTRICAL SYSTEM | | 13,255 miles
RV SLIDEOUTS OFTEN HAVE PASSENGER SEATING. ON CERTAIN MODELS OF POWER GEAR SLIDE SYSTEMS, THERE IS A LOCK SYSTEM TO ENSURE THAT THE SLIDEOUT CAN'T MOVE WHILE DRIVING. THESE LOCKING MECHANISMS CIRCA 2010 - 2012? WERE DEFECTIVE AND OFTEN JAM IN THE UNLOCKED POSITION. THE OPERATOR HAS NO WAY OF KNOWING THAT THE LOCK IS INOPERATIVE AND NOT HOLDING THE SLIDEOUT CLOSED. THIS PRESENTS A DANGER TO THE INTEGRITY OF THE COACH AS A VEHICLE IN MOTION, AND A DANGER TO PASSENGERS WHO ARE SEAT-BELTED INTO THE SLIDEOUT. IN 2012 POWERGEAR AND KWIKEE (BOTH DIVISIONS OF LIPPERT ( LCI INDUSTRIES) & WINNEBAGO OFFERED AN "UPGRADE" KIT TO FIX THIS SLIDEOUT LOCKS PROBLEM. THIS SHOULD HAVE BEEN A SAFETY RECALL! ATTACHED IS THE POWERGEAR BULLETIN REGARDING THE KIT SUPPLIED TO 'UPGRADE' THE LOCKS SO THEY WOULD NOT FAIL IN THE OPEN POSITION. I HAVE TRIED TO GET LCI TO ACKNOWLEDGE THIS PROBLEM, AND THEY REFUSE. THIS PROBLEM EXISTS ON MANY BRANDS OF RV'S THAT USE THE POWERGEAR ARM AND PINION SLIDEOUT MECHANISMS. A WEB SEARCH OF THE RV FORUMS WILL YIELD STORIES OF RV OWNERS WHO HAVE HAD VARIOUS STANDINGS AND MAJOR PROBLEMS BECAUSE OF THE FAILURE OF THESE LOCKS. MY PERSONAL EXPERIENCE IS ONLY THAT I DISCOVERED THESE LOCKS ON MY COACH WERE NOT WORKING AND AM DEEPLY CONCERNED FOR MY SAFETY BECAUSE OF THE RISK POSED BY TWO OF MY SLIDES NOT BEING LOCKED. LCI HAS DECLINED TO DO MORE THAN OFFER A 25% DISCOUNT ON THE ENTIRE SLIDE MECHANISM (MUCH MORE THAN NEEDED TO REPAIR THIS ISSUE).
#11390312 | SEAT BELTS | | 13,255 miles
RV SLIDEOUTS OFTEN HAVE PASSENGER SEATING. ON CERTAIN MODELS OF POWER GEAR SLIDE SYSTEMS, THERE IS A LOCK SYSTEM TO ENSURE THAT THE SLIDEOUT CAN'T MOVE WHILE DRIVING. THESE LOCKING MECHANISMS CIRCA 2010 - 2012? WERE DEFECTIVE AND OFTEN JAM IN THE UNLOCKED POSITION. THE OPERATOR HAS NO WAY OF KNOWING THAT THE LOCK IS INOPERATIVE AND NOT HOLDING THE SLIDEOUT CLOSED. THIS PRESENTS A DANGER TO THE INTEGRITY OF THE COACH AS A VEHICLE IN MOTION, AND A DANGER TO PASSENGERS WHO ARE SEAT-BELTED INTO THE SLIDEOUT. IN 2012 POWERGEAR AND KWIKEE (BOTH DIVISIONS OF LIPPERT ( LCI INDUSTRIES) & WINNEBAGO OFFERED AN "UPGRADE" KIT TO FIX THIS SLIDEOUT LOCKS PROBLEM. THIS SHOULD HAVE BEEN A SAFETY RECALL! ATTACHED IS THE POWERGEAR BULLETIN REGARDING THE KIT SUPPLIED TO 'UPGRADE' THE LOCKS SO THEY WOULD NOT FAIL IN THE OPEN POSITION. I HAVE TRIED TO GET LCI TO ACKNOWLEDGE THIS PROBLEM, AND THEY REFUSE. THIS PROBLEM EXISTS ON MANY BRANDS OF RV'S THAT USE THE POWERGEAR ARM AND PINION SLIDEOUT MECHANISMS. A WEB SEARCH OF THE RV FORUMS WILL YIELD STORIES OF RV OWNERS WHO HAVE HAD VARIOUS STANDINGS AND MAJOR PROBLEMS BECAUSE OF THE FAILURE OF THESE LOCKS. MY PERSONAL EXPERIENCE IS ONLY THAT I DISCOVERED THESE LOCKS ON MY COACH WERE NOT WORKING AND AM DEEPLY CONCERNED FOR MY SAFETY BECAUSE OF THE RISK POSED BY TWO OF MY SLIDES NOT BEING LOCKED. LCI HAS DECLINED TO DO MORE THAN OFFER A 25% DISCOUNT ON THE ENTIRE SLIDE MECHANISM (MUCH MORE THAN NEEDED TO REPAIR THIS ISSUE).
#11390312 | STRUCTURE:BODY | | 13,255 miles
RV SLIDEOUTS OFTEN HAVE PASSENGER SEATING. ON CERTAIN MODELS OF POWER GEAR SLIDE SYSTEMS, THERE IS A LOCK SYSTEM TO ENSURE THAT THE SLIDEOUT CAN'T MOVE WHILE DRIVING. THESE LOCKING MECHANISMS CIRCA 2010 - 2012? WERE DEFECTIVE AND OFTEN JAM IN THE UNLOCKED POSITION. THE OPERATOR HAS NO WAY OF KNOWING THAT THE LOCK IS INOPERATIVE AND NOT HOLDING THE SLIDEOUT CLOSED. THIS PRESENTS A DANGER TO THE INTEGRITY OF THE COACH AS A VEHICLE IN MOTION, AND A DANGER TO PASSENGERS WHO ARE SEAT-BELTED INTO THE SLIDEOUT. IN 2012 POWERGEAR AND KWIKEE (BOTH DIVISIONS OF LIPPERT ( LCI INDUSTRIES) & WINNEBAGO OFFERED AN "UPGRADE" KIT TO FIX THIS SLIDEOUT LOCKS PROBLEM. THIS SHOULD HAVE BEEN A SAFETY RECALL! ATTACHED IS THE POWERGEAR BULLETIN REGARDING THE KIT SUPPLIED TO 'UPGRADE' THE LOCKS SO THEY WOULD NOT FAIL IN THE OPEN POSITION. I HAVE TRIED TO GET LCI TO ACKNOWLEDGE THIS PROBLEM, AND THEY REFUSE. THIS PROBLEM EXISTS ON MANY BRANDS OF RV'S THAT USE THE POWERGEAR ARM AND PINION SLIDEOUT MECHANISMS. A WEB SEARCH OF THE RV FORUMS WILL YIELD STORIES OF RV OWNERS WHO HAVE HAD VARIOUS STANDINGS AND MAJOR PROBLEMS BECAUSE OF THE FAILURE OF THESE LOCKS. MY PERSONAL EXPERIENCE IS ONLY THAT I DISCOVERED THESE LOCKS ON MY COACH WERE NOT WORKING AND AM DEEPLY CONCERNED FOR MY SAFETY BECAUSE OF THE RISK POSED BY TWO OF MY SLIDES NOT BEING LOCKED. LCI HAS DECLINED TO DO MORE THAN OFFER A 25% DISCOUNT ON THE ENTIRE SLIDE MECHANISM (MUCH MORE THAN NEEDED TO REPAIR THIS ISSUE).
#10550407 | ELECTRICAL SYSTEM | | 11,400 miles
WHILE OPERATING THE DRIVER FRONT SLIDE, THE HARNESS THAT ENCASES ELECTRICAL WIRES IN A PLASTIC CHAIN, DID NOT FLOW BACK INTO THE BOX DESIGNED FOR IT. THE PLASTIC CHAIN FAILED AND THE HARNESS BACKED UP AND GOT WEDGED BETWEEN THE AREA IT SLIDES INTO AND THE EXTERIOR OF THE SLIDE OUTSIDE THE MOTOR HOME SQUASHED THE HARNESS AND ELECTRICAL WIRES. AND OF COURSE, BECAUSE YOU ARE INSIDE THE RV CLOSING THE SLIDE, YOU DON'T SEE THE DAMAGES UNTIL ITS TOO LATE. THAT HARNESS ALSO IS ATTACHED TO A METAL BRACKET WHICH IS IN RETURN ATTACHED TO THE MOVING SLIDE. WITH 50 AMP SERVICE PLUGGED INTO THE RV, I BELIEVE THIS COULD BE A SEVERE ELECTRICAL HAZARD. THE PLASTIC CHAIN HARNESS ALSO BECAME DETACHED FROM THE REAR OF THE "BOX" IT SLIDES INTO WHICH IS SUPPOSED TO BE PERMANENTLY ATTACHED TO THE RV. I HAVE PICTURES OF THE DAMAGES WHEN THIS HAPPENED TO MY COACH. I HAVE ALSO REVIEWED INTERNET FORUMS. THERE SEEMS TO BE A CONSISTENT PROBLEM WITH THIS DESIGN. IT'S MY OPINION THAT ELECTRICAL HAZARDS LIKE THIS COULD CAUSE BODILY INJURY OR START FIRES. I AM SURPRISED THAT I HAVE NOT SEEN, NOR GOTTEN, ANY RECALLS FOR THIS ISSUE. I HAVE HEARD OTHERS SAY THAT THIS WAS A BAD DESIGN, AND YET WINNEBAGO INDUSTRIES KNOWS THIS, WILL NOT ELABORATE ON THEIR TECHNICAL FIX, OR A PUT OUT A RECALL ON THIS PROBLEM SO THAT IT DOESN'T HAPPEN AGAIN TO US OR OTHERS. WITHOUT RECALL, AND THIS HAPPENING TO SOMEONE ELSE, THEY MIGHT NOT BE SO LUCK TO RECTIFY THIS ON THE ROAD BECAUSE THE DAMAGES COULD BE MORE SEVERE UPDATED 11/14/13*CN

Safety Rating for the 2011 WINNEBAGO JOURNEY

NHTSA has not yet tested the 2011 WINNEBAGO JOURNEY in its New Car Assessment Program.

Technical Service Bulletins for the 2011 WINNEBAGO JOURNEY

Winnebago Industries, Inc. has issued 1 technical service bulletin (TSBs) for the 2011 WINNEBAGO JOURNEY. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

SC-62-01 — EQUIPMENT:APPLIANCE:AIR CONDITIONER

WINNEBAGO: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ON CERTAIN 2013 WINNEBAGO, MOUNTING BOLTS, FOR ROOF AIR CONDITIONER, MAY BE IMPROPERLY TIGHTENED OR UNDER TIGHTENED, CAUSING A WATER LEAK AT GASKET IF TIGHTENED OR IF OVER TIGHTENED, IN ROOF AREA A VIBRATION OR NOISE. TOUR, ITASCA SUNCRUISER, MERIDIAN, ELLIPSE, JOURNEY,...

NHTSA Investigations for the 2011 WINNEBAGO JOURNEY

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the WINNEBAGO JOURNEY

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Other WINNEBAGO Models

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