2007 VOLVO XC90 Steering Problems

ON OR ABOUT FEBRUARY 06, 2019, OUR 2007 VOLVO XC-90 EXPERIENCED A STEERING LOCK FAILURE. THAT IS THE LOCK COULD NOT ADVANCE TO THE START POSITION AND CONSEQUENTLY LOCKED THE KEY IN THE IGNITION SWITCH. THE LOCK WOULD NOT ADVANCE. CONSEQUENTLY PERFORMED THE FOLLOWING: A) CONSULTED VOLVO OWNER'S MANUAL. THE MANUAL WAS SILENT ON THIS. SINCE THE VEHICLE WAS PARKED NOSE FIRST IN OUR GARAGE, AGAIN CONSULTED THE VOLVO OWNER'S MANUAL TO FIND OUT HOW TO MANUALLY GET THE VOLVO OUT OF PARK. VOLVO'S MANUAL WAS SILENT ON THIS. B)CONTACTED NORTH TOWN VOLVO DEALER FOR ADVICE. RESPONSE WAS TO GET THE VEHICLE IN BY TOWING. NO ADVICE AS TO HOW TO DISENGAGE THE VOLVO'S PARK FEATURE. C)CONTACTED VOLVO'S ON LINE CHAT SERVICE AND RECEIVED THE SAME RESPONSE. NO HELP! GET THE CAR TOWED IN! D)CONTACTED IN COLLISION AND AUTO REPAIR. THEY SUGGESTED A 2006 YOU TUBE VIDEO SHOWING HOW TO...

ON MULTIPLE OCCASIONS THE ABS WARNING LIGHT WILL COME ON AND STATE NEEDS SERVICE. THE AIR CONDITIONER WORKS INTERMITTANTLY AND THE TCS (TRACTION CONTROL SYSTEM) SOMETIMES FAILS TO COME ON. LIKE EVERYTHING ELSE, ONLY SOME OF THE TIME. PURCHASED VEHICLE WITH 180.000 MILES

VEHICLE WAS PARKED, WENT TO START, AND THE IGNITION SWITCH WILL NOT OPERATE. IGNITION SWITCH IS LOCKED UP, LEAVING UNABLE TO TURN KEY, PAST ACCESSORY, TO START ENGINE. VEHICLE IS UNABLE TO BE CHANGED OUT OF PARK, INTO NEUTRAL OR OTHER GEAR, TO MOVE VEHICLE. STEERING WHEEL IS LOCKED IN POSITION. *TR

DURING ROUTINE XC-90 MAINTENANCE, IT WAS DISCOVERED THAT THE RIGHT FRONT TIE ROD END HAD FAILED. NO INDICATION DURING NORMAL DRIVING OR ANY VISIBLE INDICATIONS, I.E. ABNORMAL TIRE WEAR WAS APPARENT. VEHICLE WAS NEVER IN AN ACCIDENT OR HIT ANY ABNORMAL ROAD CONDITIONS, I.E. POT HOLES, CURBS, RAILROAD CROSSINGS ETC. WERE ENCOUNTERED IN WHICH TO CAUSE THE TIE ROD TO FAIL. TIE ROD END WAS REPLACED AT A COST OF OVER $250.00 INCLUDING 4 WHEEL ALIGNMENT. *TR