2012 VOLVO VNL — Problems, Recalls & Safety Data
N/A
Safety Rating
7
Owner Complaints
14
Recalls
3
Service Bulletins
0
Investigations
Overview of the 2012 VOLVO VNL
The 2012 VOLVO VNL has received a total of 7 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 15 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM, TRAILER HITCHES:FIFTH WHEEL ASSEMBLY, SERVICE BRAKES. 3 technical service bulletins have been issued by Volvo Trucks North America for this model year. The most commonly reported problems involve the Suspension (2 complaints), Air Bags (1 complaint), and Electrical System (1 complaint).
Recalls for the 2012 VOLVO VNL
NHTSA has recorded 15 recalls for the 2012 VOLVO VNL, potentially affecting up to 83,841 vehicles.
Recall 15V634000 — ELECTRICAL SYSTEM
| 101 vehicles affected
Defect: Volvo Trucks North America (Volvo) is recalling certain model year 2012-2014 Volvo VNL trucks manufactured December 1, 2011, to September 1, 2013, equipped with certain Electric Auxiliary Power Units (APU), part number BA600, manufactured by Idle Free Systems (IFS). The affected APUs have metal housings whose mounting points may crack and tear. Additionally, the mounting bolts of the power units...
Consequence: If the mounting points crack and tear or the attaching bolts loosen or fail, the power unit may detach from the truck, becoming a road hazard and increasing the risk of a crash.
Remedy: Volvo will notify owners and IFS dealers will inspect the APU for damage and, where needed, install a welded gusset upgrade kit to strengthen the APU C-channels. All units will receive stronger clamping brackets. The recall began on December 10,...
View full details →Recall 15V643000 — TRAILER HITCHES:FIFTH WHEEL ASSEMBLY
| 669 vehicles affected
Defect: Volvo Trucks North America (Volvo) is recalling certain model year 2011-2013 VNL and VNM trucks manufactured June 21, 2010, to December 14, 2012. The affected trucks are equipped with Fontaine Ultra LT Fifth Wheel connectors, which, due to cumulative damage to the fifth wheel and its locking mechanism, have a locking mechanism that may fail to operate or to properly...
Consequence: If the fifth wheel and locking mechanism are sufficiently damaged, the locking mechanism may fail to operate as intended and the trailer may unexpectedly detach from the tractor, increasing the risk of a crash.
Remedy: Volvo will notify owners, and Fontaine dealers will replace the fifth wheel with an Ultra NT model fifth wheel, free of charge. The recall began on November 23, 2015. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for...
View full details →Recall 15V524000 — SERVICE BRAKES
| 2,854 vehicles affected
Defect: Volvo Trucks North America (Volvo) is recalling certain model year 2012-2015 VNL and VNM trucks manufactured May 31, 2011, to December 1, 2014. In the affected trucks, the trailer hand brake handle may not to return to the off position due to being restricted by the cut out in the trim panel.
Consequence: If the brake handle does return to the off position, the trailer service brakes may drag causing the wheel end to overheat and potentially cause a wheel end fire or tire blowout. Either condition increases the risk of a crash.
Remedy: Volvo will notify owners, and dealers will inspect the trim panel slot and make it longer, as necessary, free of charge. The recall began on October 19, 2015. Owners may contact Volvo customer service at 1-800-258-6586. Volvo's number for this...
View full details →Recall 14V740000 — TIRES
| 115 vehicles affected
Defect: Volvo Trucks North America (Volvo) is recalling certain model year 2011-2014 VAH and VNL trucks manufactured May 12, 2010, to October 31, 2014. The affected vehicles may experience premature tire failure during certain operating conditions such as high speeds, heavy load, and high road temperature.
Consequence: Premature tire failure could increase the risk of a vehicle crash.
Remedy: Volvo will notify owners, and dealers will replace the tires and set the road speed limiter, free of charge. The recall began on January 16, 2015. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is...
View full details →Recall 14V739000 — POWER TRAIN:AUTOMATIC TRANSMISSION
| 6,234 vehicles affected
Defect: Volvo Trucks North America (Volvo) is recalling certain model year 2012, 2014-2015 VHD, 2012-2015 VNL, and 2014-2015 VNM trucks manufactured June 16, 2011, to August 18, 2014, and equipped with the Eco-Roll option. The affected trucks may fail to re-engage the vehicle drivetrain after using the Eco-Roll feature.
Consequence: If the drivetrain does not re-engage, the vehicle's stopping distance may be lengthened, increasing the risk of a crash.
Remedy: Volvo has notified owners, and dealers will update the Eco-Roll software, free of charge. The recall began on December 10, 2014. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX1406.
View full details →Recall 14V356000 — FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
| 1,025 vehicles affected
Defect: Volvo Trucks of North America (Volvo) is recalling certain model year 2011-2015 VNL and 2014-2015 VNM trucks manufactured November 17, 2010, through February 5, 2014, and equipped with enhanced cruise control and without side fairings. In the affected vehicles, the active braking component of the enhanced cruise control can become disabled.
Consequence: If the active braking feature becomes disabled, the vehicle may not automatically activate the brakes as intended when the enhanced cruise control system is in use, thereby increasing the risk of a crash.
Remedy: Volvo will notify owners, and dealers will update the control unit software, free of charge. The recall began on August 12, 2014. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX1402.
View full details →Recall 14V356000 — FORWARD COLLISION AVOIDANCE: CRASH IMMINENT BRAKING
| 1,025 vehicles affected
Defect: Volvo Trucks of North America (Volvo) is recalling certain model year 2011-2015 VNL and 2014-2015 VNM trucks manufactured November 17, 2010, through February 5, 2014, and equipped with enhanced cruise control and without side fairings. In the affected vehicles, the active braking component of the enhanced cruise control can become disabled.
Consequence: If the active braking feature becomes disabled, the vehicle may not automatically activate the brakes as intended when the enhanced cruise control system is in use, thereby increasing the risk of a crash.
Remedy: Volvo will notify owners, and dealers will update the control unit software, free of charge. The recall began on August 12, 2014. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX1402.
View full details →Recall 13V349000 — VISIBILITY/WIPER
| 17,824 vehicles affected
Defect: Volvo Trucks North America (Volvo) is recalling certain model year 2011-2012 VAH, VHD, VNL, and VNM trucks manufactured February 1, 2010, through September 30, 2010 and June 1, 2011, through November 30, 2011. The windshield wiper motor may fail.
Consequence: Inoperable wipers may result in poor driver visibility, increasing the risk of a crash.
Remedy: Volvo will notify owners and dealers will replace the windshield wiper motor, free of charge. The recallbegan on December 6, 2013. Owners may contact Volvo at 1-336-393-2000. Volvo's recall number is RVXX1304.
View full details →Recall 13V268000 — POWER TRAIN:CLUTCH ASSEMBLY
| 23,056 vehicles affected
Defect: Volvo Trucks North America (Volvo) is recalling certain model year 2007-2014 VAH, VHD, VNL, VNM, and VT models. The affected vehicles were built without a redundant clutch disengagement switch. Without a redundant switch, a loss of signal from the brake air pressure switch can prevent the clutch from automatically disengaging when the brake is applied.
Consequence: Without a signal to disengage the clutch when the brakes are applied, the distance required to stop the truck may lengthen, increasing the risk of a crash.
Remedy: Volvo Trucks will notify owners and dealers will inspect and repair the vehicles if necessary. The recall began on August 26, 2013. Volvo's recall number is RVXX1303. Owners may contact Volvo at 1-336-393-2000.
View full details →Recall 13V102000 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
| 5,207 vehicles affected
Defect: Volvo is recalling certain model year 2012-2014 VHD, VNL, and VNM trucks, manufactured from April 18, 2011, through March 14, 2013, and equipped with a horizontally mounted remote battery disconnect switch. The remote battery disconnect switch was manufactured with incorrect hardware allowing the cables to loosen. Additionally, as mounted, the cables may vibrate and chafe.
Consequence: Loose or chafed cables may lead to overheating of the battery cable and switch which may result in a fire.
Remedy: Volvo will send owners an interim letter and dealers will replace and relocate the remote battery disconnect switch. The recall began on May 7, 2013. Owners may contact Volvo's recall support line at 1-877-800-4945 and select option 1.
View full details →Recall 12V036000 — SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE
| 21,625 vehicles affected
Defect: VOLVO IS RECALLING CERTAIN MODEL YEAR 2011-2012 VHD AND MODEL YEAR 2011-2013 VNL AND VNM VEHICLES, MANUFACTURED FROM DECEMBER 2, 2010, THROUGH JANUARY 18, 2012, AND EQUIPPED WITH BENDIX ATR-6 TRACTION RELAY VALVES. IN EXTREMELY COLD CONDITIONS, THESE BENDIX RELAY VALVES MAY POTENTIALLY DEVELOP INTERNAL LEAKAGE. INTERNAL LEAKAGE CAN LEAD TO AIR PRESSURE BEING DELIVERED TO AFFECTED PRIMARY OR SECONDARY...
Consequence: INADVERTENT BRAKE APPLICATION CAN CAUSE THE BRAKES TO OVERHEAT AND LEAD TO A FIRE. INADVERTENT BRAKE APPLICATION CAN CAUSE THE WHEELS TO LOCK-UP LEADING THE DRIVER TO LOSE CONTROL OF THE VEHICLE, INCREASING THE RISK OF A CRASH.
Remedy: VOLVO WILL NOTIFY OWNERS, AND PROVIDE A TEMPORARY REPAIR UNTIL BENDIX DEVELOPS A PERMANENT REMEDY. A PERMANENT REMEDY HAS BEEN DEVELOPED AND NOTIFICATION TO OWNERS BEGAN ON APRIL 27, 2012. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. OWNERS MAY...
View full details →Recall 11V460000 — TRAILER HITCHES:FIFTH WHEEL ASSEMBLY
| 299 vehicles affected
Defect: VOLVO TRUCKS IS RECALLING CERTAIN MODEL YEAR 2011-2012 VNL AND VNM TRUCKS MANUFACTURED FROM MAY 1, 2010, THROUGH JANUARY 31, 2011. DURING THE COUPLING PROCESS, IT IS POSSIBLE FOR THE DRIVER TO PARTIALLY CLOSE THE FIFTH WHEEL LOCK AND IF SOLELY RELYING ON A TUG TEST (PULL TEST), THE DRIVER MAY THINK THAT THE FIFTH WHEEL LOCK IS PROPERLY COUPLED...
Consequence: IF THE DRIVER DRIVES AWAY WITH A TRAILER THAT IS NOT PROPERLY COUPLED, THE TRAILER CAN COME LOOSE AND POTENTIALLY RESULT IN A VEHICLE CRASH.
Remedy: DEALERS WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE LOCK BAR FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 7, 2011. OWNERS MAY CONTACT VOLVO TRUCKS AT 1-800-528-6586.
View full details →Recall 11V265000 — SERVICE BRAKES, AIR:SLACK ADJUSTERS
| 2,765 vehicles affected
Defect: VOLVO TRUCKS IS RECALLING CERTAIN MODEL YEAR 2011-2012 VHD, VNL, AND MODEL YEAR 2012 VNM TRUCKS MANUFACTURED FROM OCTOBER 15, 2010, THROUGH JANUARY 31, 2011, AND EQUIPPED WITH GUNITE AUTOMATIC SLACK ADJUSTERS. DUE TO AN INCOMPLETE "KNITTING" OF THE IRON AT THE TIME OF CASTING, INADEQUATE STRUCTURAL INTEGRITY OF THE SLACK ADJUSTER HOUSING CAN OCCUR, WHICH COULD CAUSE THE HOUSING...
Consequence: SLACK ADJUSTERS WITH THIS FLOW NOTCH COULD CRACK UNDER NORMAL BRAKING CONDITIONS CAUSING LOSS OF BRAKING WHICH COULD RESULT IN A VEHICLE CRASH.
Remedy: VOLVO TRUCKS WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE SUBJECT SLACK ADJUSTERS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT AUGUST 12, 2011. OWNERS MAY CONTACT VOLVO TRUCKS AT 1-800-528-6586.
View full details →Recall 11V294000 — POWER TRAIN:DRIVELINE
| 341 vehicles affected
Defect: VOLVO TRUCKS IS RECALLING CERTAIN MODEL YEAR 2012 VHD, VNL, AND VNM TRUCKS EQUIPPED WITH A MERITOR DRIVELINE. THE TUBING USED TO ASSEMBLE THE DRIVELINES HAS A NONCONFORMING SEAM WELD WITH INSUFFICIENT BONDING OF THE MATERIAL.
Consequence: THIS CAN RESULT IN SEAM WELD FRACTURE WHEN TORQUE IS APPLIED. ONCE THE TUBE SEAM WELD IS FRACTURED, THE DRIVELINE MAY BECOME INOPERABLE, WHICH MAY RESULT IN A DISABLED VEHICLE OR DEBRIS FROM THE DRIVELINE FALLING ONTO THE ROADWAY, BOTH OF WHICH CAN INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE DRIVELINES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 25, 2011. OWNERS MAY CONTACT VOLVO TRUCKS AT 1-800-528-6586.
View full details →Recall 13V152000 — PARKING BRAKE:CONVENTIONAL:AIR
| 701 vehicles affected
Defect: Volvo Trucks North America (Volvo) is recalling certain model year 2011-2013 VHD and VNL vehicles manufactured December 13, 2010, through July 17, 2012. These vehicles are equipped with an MGM Type 24 J-series piston parking brake chamber. The brake chambers may leak pressure allowing the parking brake to drag when it is supposed to be released. Brake dragging could lead...
Consequence: Overheated brake components could result in a fire.
Remedy: Volvo will notify owners and the brake chambers will be replaced as needed, free of charge. The safety recall is expected to begin on, or before, June 17, 2013. Owners may contact Volvo at 1-336-393-2000. Volvos campaign recall number is...
View full details →Owner Complaints for the 2012 VOLVO VNL
7 complaints have been filed with NHTSA for the 2012 VOLVO VNL. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Suspension | 2 | 0 | 0 | 0 | 0 |
| Air Bags | 1 | 1 | 0 | 2 | 0 |
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulic | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 1 | 0 | 2 | 0 |
| Structurebody | 1 | 0 | 0 | 1 | 0 |
Most Recent Complaints
I BOTH THE VOLVO 780 SEMI TRUCK 8 MONTHS AGO AND I DO STILL HAVE A PROBLEM. I DO REPLACE WHOLE SUSPENSION, MAKE A 6 TIMES ALIGNMENT AND TRUCK STILL SWAY IN THE ROAD. DEALER FROM CONNECTICUT DO TEST DRIVE AND HE SAID MY WHOLE CAB SWAY FROM RIGHT TO THE LEFT. HE RECOMMENDED REPLACEMENT CAB SHOCKS AND I DID, JUST WHOLE CAB IT'S SWAY ANY WAY. POOR WATHER LIKE WIND IT'S IS DIFFICULT DRIVING, ROAD ZONE NOT EVEN LANE IT'S TERRIBLE AND AWCORSE IN THE TAKE A CURVE I HAVE TO SLOW DOWN TO THE MINIMUM SPEED, MAKE A DENGER FOR OTHER DRIVER. I WILL BE PUT TRUCK FOR SHOP DO INVESTIGATION, JUST I'M PUT IN ALMOST $10.000 FOR REPAIR LIKE I DO NOT HAVE TO REPLACE MY WHOLE SUSPENSION AND OTHER STUFF, ALSO I STILL HAVE A TRUCK PAYMENT AND INSURANCE AND I HAVE TO TO RUN. LIKE I READ OTHER COMPLAIN, OTHER DRIVERS HAVE A SIMILAR PROBLEM. PLESE DO SOMETHING. TRULY WESLEY O/O . HAVE A NICE DAY
TL* THE CONTACT OWNS A 2012 VOLVO VNL. THE CONTACT STATED THAT THERE WAS A MANUFACTURER RECALL ON THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE SERVICED, BUT THE CONTACT WAS UNCERTAIN IF THE VEHICLE WAS REPAIRED. AFTER THE REPAIR, THE VEHICLE FAILED TO START AND RODE ROUGHLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING FOR THEM TO PROVIDE A REPAIR SOLUTION. THE RECALL SPECIFICS AND FAILURE MILEAGE WERE NOT AVAILABLE.
TL* THE CONTACT OWNS A 2012 VOLVO VNL. THE CONTACT STATED THAT THERE WAS A MANUFACTURER RECALL ON THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE SERVICED, BUT THE CONTACT WAS UNCERTAIN IF THE VEHICLE WAS REPAIRED. AFTER THE REPAIR, THE VEHICLE FAILED TO START AND RODE ROUGHLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING FOR THEM TO PROVIDE A REPAIR SOLUTION. THE RECALL SPECIFICS AND FAILURE MILEAGE WERE NOT AVAILABLE.
TL* THE CONTACT OWNS A 2016 (NA) VOLVO VNL. THE CONTACT STATED THAT WHILE GETTING OFF THE TOP BUNK OF THE VEHICLE, THE CONTACT BECAME INJURED AND RECEIVED NERVE DAMAGE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FLOOR OF THE VEHICLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,500. THE VIN WAS NOT AVAILABLE.
DRAG LINK FAILED, A KNOWN ISSUE TO THE MANUFACTURER RESULTING IN TOTAL LOSS OF CONTROL. CRASHED INTO CENTER WALL THEN THRU GUARDRAIL AND DOWN EMBANKMENT. AIR BAGS FAILED TO DEPLOY ALSO. PASSENGER WAS HURT VERY BAD, DRIVER SLIGHTLY HURT. LARGE TRUCK OUT OF CONTROL ON THE INTERSTATE FROM A PROBLEM THE COMPANY KNEW TO EXIST IS CRIMINAL. TRUCK WAS WELL MAINTAINED PER VOLVO INSTRUCTIONS. 329090 MILES ON THE TRUCK. *TR
Safety Rating for the 2012 VOLVO VNL
NHTSA has not yet tested the 2012 VOLVO VNL in its New Car Assessment Program.
Technical Service Bulletins for the 2012 VOLVO VNL
Volvo Trucks North America has issued 3 technical service bulletins (TSBs) for the 2012 VOLVO VNL. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
K86412082 — ELECTRICAL SYSTEM
Engine Diagnostic Trouble Codes ( DTC's ) P24A0 And P249F Lighting The Malfunction Indicator Lamp ( MIL ) - OBD15 (Commonly Model Year 2016) And NewerUpdated to reflect release of FSB284-064 (Above)
SP-491-030 — POWER TRAIN:AUTOMATIC TRANSMISSION
VOLVO TRUCKS: THE O RINGS WERE INSTALLED ON TRANSMISSIONS INCORRECTLY AT TIME OF ASSEMBLY, CAUSING TRANSMISSION FLUID LOSS AND/OR DAMAGE TO TRANSMISSION, PREMATURELY. *PE UPDATED 8/21/12. *PE
EER-RVXX1105 — ENGINE AND ENGINE COOLING:ENGINE
VOLVO: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ON SOME VEHICLES THE D13F ENGINE, THE ENGINE EXHAUST GAS RECIRCULATION (EGR) WILL EXPERIENCE LEAKAGE BETWEEN EXHAUST GAS AND COOLANT PATS INSIDE COOLER. EMISSIONS NOT IMPACTING COOLER ISSUE. MODELS VAH, VHD, VNL AND VNM. NO MODEL YEARS LISTED. *PE
NHTSA Investigations for the 2012 VOLVO VNL
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the VOLVO VNL
- 2007 VOLVO VNL — 25 complaints
- 2008 VOLVO VNL — 3 complaints
- 2009 VOLVO VNL — 11 complaints
- 2010 VOLVO VNL — 0 complaints
- 2011 VOLVO VNL — 4 complaints
- 2012 VOLVO VNL (current)
- 2013 VOLVO VNL — 7 complaints
- 2014 VOLVO VNL — 11 complaints
- 2015 VOLVO VNL — 6 complaints
- 2016 VOLVO VNL — 15 complaints
- 2017 VOLVO VNL — 0 complaints
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