2004 VOLVO VNL — Problems, Recalls & Safety Data
N/A
Safety Rating
5
Owner Complaints
6
Recalls
1
Service Bulletin
0
Investigations
Overview of the 2004 VOLVO VNL
The 2004 VOLVO VNL has received a total of 5 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 6 recall campaigns affecting this vehicle, covering issues with STEERING:LINKAGES:DRAG:LINK:CONNECTION, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS. 1 technical service bulletin have been issued by Volvo Trucks North America for this model year. The most commonly reported problems involve the Engine And Engine Cooling (1 complaint), Steering (1 complaint), and Steeringlinkages (1 complaint).
Recalls for the 2004 VOLVO VNL
NHTSA has recorded 6 recalls for the 2004 VOLVO VNL, potentially affecting up to 331,833 vehicles.
Recall 10V282000 — STEERING:LINKAGES:DRAG:LINK:CONNECTION
| 63,788 vehicles affected
Defect: VOLVO TRUCKS IS RECALLING CERTAIN MODEL YEAR 2001-2006 VNL AND VNM TRUCKS MANUFACTURED WITH A TRW SEALED DRAG LINKS. CERTAIN FACTORS CAN EXIST, WHICH IF LEFT UNTREATED MAY RESULT IN A BALL SOCKET SEPARATION.
Consequence: BALL SOCKET SEPARATION AT THE DRAG LINK RESULTS IN COMPLETE LOSS OF STEERING, AND THEREFORE CAN RESULT IN A VEHICLE CRASH.
Remedy: DEALERS WILL INSPECT AND REPAIR THE BALL SOCKET OR THE DRAG LINK AS REQUIRED IF NECESSARY. AS PARTS ARE LIMITED, VOLVO TRUCKS MAILED AN INTERIM OWNER LETTER ON SEPTEMBER 2, 2010. THE SAFETY RECALL BEGAN ON FEBRUARY 14, 2011. OWNERS...
View full details →Recall 09V173000 — VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
| 127,764 vehicles affected
Defect: VOLVO TRUCKS IS RECALLING 127,764 MY 2001-2008 VHD, VNL, VNM, AND MY 2005-2008 VT TRUCKS. A SEAL MAY FAIL ALLOWING WATER AND CONTAMINANTS TO SEEP INTO THE WINDSHIELD WIPER MOTOR.
Consequence: IF THIS HAPPENS A SHORT CIRCUIT MAY OCCUR, WHICH OVER TIME COULD POSSIBLY LEAD TO A VEHICLE FIRE.
Remedy: VOLVO WILL REPLACE THE WIPER MOTOR FREE OF CHARGE. SINCE THIS RECALL INVOLVES A LARGE NUMBER OF VEHICLES, VOLVO WILL RELEASE THE RECALL IN STAGES AS PARTS ARE RECEIVED. PRIORITY WILL BE GIVEN TO THE VEHICLES LOCATED IN THE REGIONS/STATES...
View full details →Recall 07V573000 — ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
| 104,845 vehicles affected
Defect: ON CERTAIN HEAVY DUTY TRUCKS, THE CIRCUIT PROTECTION (I.E. AUTOMATIC CIRCUIT BREAKERS) USED TO PROTECT THE VEHICLE LIGHTING SYSTEM MAY NOT PROVIDE ADEQUATE PROTECTION.
Consequence: IF A SHORT CIRCUIT OCCURS AND IS LEFT UNTREATED, COMPONENTS AND WIRING MAY BE SUBJECT TO OVERHEATING WHICH COULD POSSIBLY RESULT IN A VEHICLE FIRE.
Remedy: DEALERS WILL REPLACE THE CIRCUIT BREAKERS WITH FUSES. THE RECALL BEGAN ON FEBRUARY 25, 2008. OWNERS MAY CONTACT VOLVO TRUCKS AT 1-800-528-6586.
View full details →Recall 06V021000 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
| 33,102 vehicles affected
Defect: ON CERTAIN TRUCKS EQUIPPED WITH D12D ENGINES, THE EXHAUST GAS RECIRCULATION (EGR) COOLER INLET PIPES OR THE PIPES THAT CONNECT THE EGR VALVES TO THE COOLER MAY CRACK OR BREAK.
Consequence: IF THE PIPES OR THE COOLER INLET PIPES FAIL AND ARE LEFT UNTREATED, THE AIR CLEANER AND INNER FENDER MAY BE SUBJECT TO HOT EXHAUST GASES, WHICH COULD LEAD TO A FIRE.
Remedy: DEALERS WILL INSPECT AND REPAIR THE EGR COOLER PIPES AS REQUIRED AND INSTALL A HEAT SHIELD FREE OF CHARGE. AN INTERIM OWNER LETTER WAS MAILED ON FEBRUARY 17, 2006, TO ADVISE ON PRECAUTIONS THAT THE OWNER CAN TAKE UNTIL PARTS...
View full details →Recall 05V498000 — WHEELS
| 1,376 vehicles affected
Defect: CERTAIN TRUCKS EQUIPPED WITH FRONT STEER AXLE AIR SUSPENSION MAY DEVELOP A FRONT WHEEL WOBBLE WHEN THE TIRES BECOME WORN.
Consequence: IF THE WOBBLE PERSISTS AND IS LEFT UNTREATED, DAMAGE MAY OCCUR WHICH COULD IMPAIR VEHICLE CONTROL AND A CRASH COULD OCCUR WITHOUT PRIOR NOTICE.
Remedy: DEALERS WILL REPAIR AND REPLACE THE FRONT VERTICAL SHOCKS ON EACH SIDE OF THE FRONT SUSPENSION AND ADD A HORIZONTAL STABILIZER. THE RECALL BEGAN ON FEBRUARY 20, 2006. OWNERS MAY CONTACT VOLVO TRUCKS AT 1-800-528-6586.
View full details →Recall 05V346000 — EQUIPMENT:OTHER:LABELS
| 958 vehicles affected
Defect: CERTAIN HEAVY DUTY TRUCKS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS." THE TIRE SIZE DESIGNATION ON THE CERTIFICATION LABEL IS NOT SHOWN.
Consequence: THE CERTIFICATION LABEL IS INCORRECT GIVING IMPROPER INFORMATION.
Remedy: DEALERS WILL REPLACE THE CERTIFICATION LABELS. THE RECALL BEGAN ON SEPTEMBER 12, 2005. OWNERS MAY CONTACT VOLVO TRUCKS AT 1-800-528-6586.
View full details →Owner Complaints for the 2004 VOLVO VNL
5 complaints have been filed with NHTSA for the 2004 VOLVO VNL. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine And Engine Cooling | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 1 | 0 | 0 | 0 |
| Steeringlinkages | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
| Visibilityrearview Mirrorsdevicesexterior | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
WEST BOUND ON 288. DID MY PRE TRIP. I WAS FULLY LOADED. I WAS IN THE MIDDLE LANE. ALL OF THE SUDDEN MY STEERING WHEEL GOT LIGHT. IT DID NOT HAVE ANY CONTROL. THE TRUCK STARTED DRIFTING TO THE RIGHT. I TRIED TO STEER TO THE LEFT. THE TRUCK DID NOT RESPOND. I STARTED TO APPLY THE BRAKES. I WAS ABLE TO BRING THE TRUCK TO A STOP WITHOUT CRASHING. I CAME WITH IN A FEW INCHES OF THE GUARD RAIL. THE TRAILER WAS OUT IN THE ROAD. TRAFFIC WAS COMING OVER A HILL AND COULD NOT SEE IT IN TIME. I HAD TO SIT AT THE TOP OF THE HILL AND DIVERT TRAFFIC. I LOOKED UNDER THE TRUCK AND SAW THE DRAG LINK SEPARATED AND DRAGGING ON THE GROUND. THE DRAG LINK WAS NOT SERVICEABLE. I THOUGHT IT WAS SUPPOSED TO BE LIFE TIME. THE PREVENTIVE MAINTENANCE WAS DONE BY TRIMAC IN DEAR PARK, TX. I STILL HAVE THE BROKEN DRAG LINK. THIS WAS A VERY SCARY EVENT AND I SOLD THE TRUCK. IF SOMEONE HAD BEEN IN THE RIGHT LANE, THERE WOULD HAVE BEEN A CRASH.
DRAG LINK CAME LOOSE WHILE OUR DRIVER WAS PULLING A LOAD ON INTERSTATE 81. HE LOST ALL STEERING AND DROVE INTO A GUARDRAIL. THE TOTAL COSTS FOR REPAIRS TO US WAS $17,022.93. THE TRACTOR HAD JUST BEEN SERVED AND THE DRAG LINK APPEARED FINE AT THAT TIME. WE HAVE NOTICED THEM FAILING IN THE PAST AND CHANGED THEM REGULARLY. *TR
MY VOLVO TRUCK STARTED HAVING LOW POWER PROBLEM AFTER A CERTIFIED VOLVO DEALER REPLACED COPPER CUPS ON IT. TO FIX THAT PROBLEM, I TOOK THE TRUCK TO ANOTHER CERTIFIED VOLVO DEALER, WHO REPLACED EGR VALVE,WHICH WAS UNDER WARRANTY. ACCORDING TO THEM, IT WAS SUPPOSED TO RESOLVE THE PROBLEM, BUT IT DID NOT. IT STILL HAD LOW POWER. I BROUGHT IT BACK TO THEM. AFTER TESTING IT FOR THE SECOND TIME, THEY SAID THAT COPPER CUPS WERE THE PROBLEM AND SUGGESTED ME TO TAKE IT BACK TO THE DEALER WHO FIXED THEM. I FOLLOWED THEIR ADVICE AND FOR THE SECOND TIME TOOK IT BACK TO THE FIRST DEALER. HE FOUND LOW BOOST POWER, WHICH IS ALSO UNDER WARRANTY, BUT DID NOT GUARANTEE THE CORRECTION OF THE PROBLEM. LAST MONTH I SPEND MORE THAN $6,000 ON FIXING MY TRUCK, BUT THE SITUATION IS GETTING WORSE INSTEAD OF GETTING BETTER. SINCE I BOUGHT THE TRUCK IN JULY OF 2007, I'VE SPENT $16,000 ON ITS REPAIRS. ALL REPAIRS WERE DONE BY VOLVO DEALERS. I'VE GOT ALL THE RECEIPTS. *TR
THERE WERE TWO RECAPPED TIRES PLACED ON THE REAR-EXTENDED LIFT AXLE OF A DUMP TRUCK. WHILE DRIVING 55 MPH ONE TIRE BLEW OUT, AND THE OTHER TIRE SEPARATED WHILE CARRYING A LOAD. UPON SPEAKING WITH THE RETAILER THEY REFERRED THE CONSUMER TO THE WHOLESALER. NEITHER CLAIMED RESPONSIBILITY, AND REFERRED HER TO J.P. BURNS WHO WAS A RECAPPING SPECIALIST IN NEW YORK. *AK *SC *JB
GLASS MIRRORS VIBRATED TO THE POINT WERE IT WAS DIFFICULT TO SEE. *AK
Safety Rating for the 2004 VOLVO VNL
NHTSA has not yet tested the 2004 VOLVO VNL in its New Car Assessment Program.
Technical Service Bulletins for the 2004 VOLVO VNL
Volvo Trucks North America has issued 1 technical service bulletin (TSBs) for the 2004 VOLVO VNL. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
364016 — EQUIPMENT:ELECTRICAL
TEMP A START SYSTEM UPDATE. VOLVO TRUCKS. *KB
NHTSA Investigations for the 2004 VOLVO VNL
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the VOLVO VNL
- 1999 VOLVO VNL — 16 complaints
- 2000 VOLVO VNL — 12 complaints
- 2001 VOLVO VNL — 1 complaint
- 2002 VOLVO VNL — 1 complaint
- 2003 VOLVO VNL — 3 complaints
- 2004 VOLVO VNL (current)
- 2005 VOLVO VNL — 7 complaints
- 2006 VOLVO VNL — 11 complaints
- 2007 VOLVO VNL — 25 complaints
- 2008 VOLVO VNL — 3 complaints
- 2009 VOLVO VNL — 11 complaints
Other VOLVO Models
- VOLVO XC90 — 2,131 total complaints
- VOLVO S60 — 1,655 total complaints
- VOLVO S80 — 1,320 total complaints
- VOLVO V70 — 1,177 total complaints
- VOLVO XC60 — 846 total complaints
- VOLVO S70 — 780 total complaints
- VOLVO 850 — 732 total complaints
- VOLVO S40 — 677 total complaints