2004 VOLVO VHD — Problems, Recalls & Safety Data
N/A
Safety Rating
4
Owner Complaints
7
Recalls
3
Service Bulletins
1
Investigation
Overview of the 2004 VOLVO VHD
The 2004 VOLVO VHD has received a total of 4 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 7 recall campaigns affecting this vehicle, covering issues with EXTERIOR LIGHTING, SEAT BELTS, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR. 3 technical service bulletins have been issued by Volvo Trucks North America for this model year. The most commonly reported problems involve the Engine And Engine Cooling (1 complaint), Structure (1 complaint), and Visibilityrearview Mirrorsdevicesexterior (1 complaint).
Recalls for the 2004 VOLVO VHD
NHTSA has recorded 7 recalls for the 2004 VOLVO VHD, potentially affecting up to 328,859 vehicles.
Recall 18V766000 — EXTERIOR LIGHTING
| 4,625 vehicles affected
Defect: Volvo Trucks North America (Volvo) is recalling certain 2004-2019 Volvo VHD trucks equipped with snow plow lamp preparation kits. The snow plow headlights can be turned on without other exterior lights, and high beam indicator will not work when the snow plow high beams are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle...
Consequence: The driver may operate the vehicle with the snow plow headlights on but the marker and tail lamps off, reducing the vehicle's visibility and increasing the risk of a crash.
Remedy: Volvo will notify owners, and dealers will update the software related to the plow lights, free of charge. The recall began December 19, 2018. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX1804.
View full details →Recall 12V510000 — SEAT BELTS
| 1,496 vehicles affected
Defect: Volvo is recalling certain model year 2002-2013 VHD and VN trucks, manufactured from August 4, 2000, through June 22, 2012, and equipped with bench passenger seats. The seat belt d-ring weld may not be sufficient enough to meet the seat belt pull test. Therefore, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 210,...
Consequence: In the event of a crash, an insufficient seat belt weld may prevent the seat belt from properly restraining the occupant. This increases the risk of injury to the seat occupant.
Remedy: Volvo Trucks of America will notify owners, and dealers will replace the suspected d-ring, free of change. The safety recall began on May 10, 2013. Owners may contact Volvo at 1-336-393-2000.
View full details →Recall 09V173000 — VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
| 127,764 vehicles affected
Defect: VOLVO TRUCKS IS RECALLING 127,764 MY 2001-2008 VHD, VNL, VNM, AND MY 2005-2008 VT TRUCKS. A SEAL MAY FAIL ALLOWING WATER AND CONTAMINANTS TO SEEP INTO THE WINDSHIELD WIPER MOTOR.
Consequence: IF THIS HAPPENS A SHORT CIRCUIT MAY OCCUR, WHICH OVER TIME COULD POSSIBLY LEAD TO A VEHICLE FIRE.
Remedy: VOLVO WILL REPLACE THE WIPER MOTOR FREE OF CHARGE. SINCE THIS RECALL INVOLVES A LARGE NUMBER OF VEHICLES, VOLVO WILL RELEASE THE RECALL IN STAGES AS PARTS ARE RECEIVED. PRIORITY WILL BE GIVEN TO THE VEHICLES LOCATED IN THE REGIONS/STATES...
View full details →Recall 07V573000 — ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
| 104,845 vehicles affected
Defect: ON CERTAIN HEAVY DUTY TRUCKS, THE CIRCUIT PROTECTION (I.E. AUTOMATIC CIRCUIT BREAKERS) USED TO PROTECT THE VEHICLE LIGHTING SYSTEM MAY NOT PROVIDE ADEQUATE PROTECTION.
Consequence: IF A SHORT CIRCUIT OCCURS AND IS LEFT UNTREATED, COMPONENTS AND WIRING MAY BE SUBJECT TO OVERHEATING WHICH COULD POSSIBLY RESULT IN A VEHICLE FIRE.
Remedy: DEALERS WILL REPLACE THE CIRCUIT BREAKERS WITH FUSES. THE RECALL BEGAN ON FEBRUARY 25, 2008. OWNERS MAY CONTACT VOLVO TRUCKS AT 1-800-528-6586.
View full details →Recall 06V213000 — WHEELS
| 873 vehicles affected
Defect: ON CERTAIN TRUCKS, THE WHEEL SPACER MAY BECOME DISTORTED FROM HEAT WHICH POTENTIALLY COULD LEAD TO A LOSS OF CLAMP THAT MAY RESULT IN LOOSE WHEEL NUTS.
Consequence: IF THE WHEEL NUTS LOOSEN FOR ANY REASON, DAMAGE TO THE WHEEL STUDS AND WHEEL MAY OCCUR, AND MAY LEAD TO A COMPLETE SEPARATION OF THE WHEELS FROM THE TRUCK WHICH COULD RESULT IN A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE WHEEL SPACERS AND THE WHEEL EQUIPMENT (WHEELS,STUDS, AND HUB) WILL BE INSPECTED FOR DAMAGE AND REPLACED IF NECESSARY FREE OF CHARGE. THE RECALL BEGAN ON JUNE 26, 2006. OWNERS MAY CONTACT VOLVO TRUCKS AT 1-800-528-6586.
View full details →Recall 06V021000 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
| 33,102 vehicles affected
Defect: ON CERTAIN TRUCKS EQUIPPED WITH D12D ENGINES, THE EXHAUST GAS RECIRCULATION (EGR) COOLER INLET PIPES OR THE PIPES THAT CONNECT THE EGR VALVES TO THE COOLER MAY CRACK OR BREAK.
Consequence: IF THE PIPES OR THE COOLER INLET PIPES FAIL AND ARE LEFT UNTREATED, THE AIR CLEANER AND INNER FENDER MAY BE SUBJECT TO HOT EXHAUST GASES, WHICH COULD LEAD TO A FIRE.
Remedy: DEALERS WILL INSPECT AND REPAIR THE EGR COOLER PIPES AS REQUIRED AND INSTALL A HEAT SHIELD FREE OF CHARGE. AN INTERIM OWNER LETTER WAS MAILED ON FEBRUARY 17, 2006, TO ADVISE ON PRECAUTIONS THAT THE OWNER CAN TAKE UNTIL PARTS...
View full details →Recall 04V457000 — VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
| 56,154 vehicles affected
Defect: ON CERTAIN TRUCKS EQUIPPED WITH VALEO WIPER SYSTEMS, THE WIPER MOTOR MAY BE SUSCEPTIVE TO SALT INTRUSION THAT COULD POSSIBLY LEAD TO A CONDITION WHERE THE CONNECTOR OVERHEATS TO A POINT WHERE THE CONNECTOR COULD IGNITE.
Consequence: IF THIS OCCURS, EXCESSIVE HEAT AND SMOKE COULD RESULT IN AN UNDER HOOD FIRE.
Remedy: DEALERS WILL INSPECT AND REPLACE THE CONNECTOR PLATE ON THE WINDSHIELD WIPER MOTOR. PHASE 2 OF THE RECALL BEGAN ON NOVEMBER 1, 2004. OWNERS SHOULD CONTACT VOLVO TRUCKS AT 1-800-528-6586.
View full details →Owner Complaints for the 2004 VOLVO VHD
4 complaints have been filed with NHTSA for the 2004 VOLVO VHD. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine And Engine Cooling | 1 | 0 | 0 | 0 | 0 |
| Structure | 1 | 0 | 0 | 0 | 0 |
| Visibilityrearview Mirrorsdevicesexterior | 1 | 0 | 0 | 0 | 0 |
| Wheelslugsnutsboltsstuds | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
1. A TRI AXLE TRUCK OWNED BY DAHN TIBBETT AND MANUFACTURED BY VOLVO MODEL VHD-84F WAS INVOLVED IN THREE SEPARATE FAILURES OF THE WHEEL STUDS WHICH ARE PART OF THE REAR WHEEL HUB ASSEMBLY. THE REFERENCED TRUCK WAS USED ON PAVED ROADWAY HAULING OF SAND, LOAM AND AGGREGATE MATERIAL. ALL HAULING WAS DONE WITH LEGAL LOADS THAT WERE WEIGHED ON REGISTERED SCALES. 2. THE THREE FAILURES ARE DESCRIBED IN SEQUENCE. A. THE SUBJECT VEHICLE WAS ON THE SIDE OF THE PAVED ROAD AND THE STUDS FAILED. THE OWNER DAHN TIBBETT REPLACED THE WHEEL HUB, TWO RIMS AND WHEEL SEAL. THE STUDS THAT FAILED WERE ON THE LEFT REAR HUB. B. THE SUBJECT VEHICLE WAS TRAVELING ON A HIGHWAY WITH A LOAD AND THE RIGHT REAR TIRES BECAME DETACHED FROM THE TRUCK AT A SPEED OF 55 MPH. THE TWO TIRES WERE RECOVERED AND IT WAS APPARENT THAT THE LUGS WERE STILL TIGHTENED AND THE LUGS HAD SHEARED FROM THE HUB. C. THE SUBJECT VEHICLE WAS TRAVELING ON A SECONDARY PAVED ROAD WITH A LOAD AT A SPEED OF 30 MPH AND SEVEN STUDS SHEARED FROM THE HUB. THE LEFT REAR HUB ASSEMBLY WAS INVOLVED IN THIS EPISODE. PART NUMBER OF HUB IS VOLVO PART # 20478408 RIGHT REAR VOLVO PART # 20478407 LEFT REAR 3. THE FOLLOWING PROCEDURES WERE DONE TO CORRECT THE LUG FAILURE. A. THE OLD LUGS WAS REPLACE ALSO 2 RIMS, OIL SEAL B. THE OLD LUGS WERE REPLACED, REPLACED HUB 2 RIMS 2 TIRES, SHOCK AND OIL SEAL C. THE OLD LUGS WERE REMOVED AND REPLACED. THE DEALER IS O'CONNELL BASED IN MAINE. VOLVO WAS NOT CONTACTED ABOUT INCIDENT #1. VOLVO WAS CONTACTED ABOUT INCIDENT #2 AND A REPRESENTATIVE OF VOLVO COMPENSATED DAHN TIBBETT FOR THE COST OF PARTS ONLY, ADMITTING NO STRUCTURAL FAILURE OCCURED.VOLVE WAS INFORMED OF INCIDENT #3 AND VOLVO HAS SAID THAT THEY HAVE NO LIABILITY IN THIS INCIDENT. *JB
ON MAY 9TH, WE PURCHASED A NEW VOLVO V 40 STATION WAGON FROM PUTNAM VOLVO IN BURLINGAME, CALIFORNIA. ON MAY 17 2004 THIS BRAND NEW CAR STALLED DEAD WHILE MOVING FORWARD IN TRAFFIC, A WEEK AFTER IT WAS PURCHASED. WE CALLED THE DEALERSHIP AND THEY BLEW US OFF AND SAID THEY HAD NEVER HEARD OF SUCH A PROBLEM AND THAT IT WAS PROBABLY "BAD GAS." A FEW WEEKS LATER IN JULY 2004 ITT STALLED DEAD AGAIN WHILE MAKING A TURN AT A BUSY INTERSECTION (MILEAGE 3,612). WE COULD HAVE BEEN KILLED! WE TOOK IT IMMEDIATELY INTO THE DEALERSHIP AND SAID IT WAS UNSAFE TO DRIVE. TWO WEEKS WENT BY AND THE PUTNAM VOLVO DEALERSHIP WHERE WE PURCHASED IT SAID THEY COULD NOT FIND A PROBLEM. THE MECHANIC IN SERVICE LET IT SLIP THAT THEY HAD SEEN 4 OTHER VOLVOS WITH THIS PROBLEM. WE THINK THIS IS A VERY SERIOUS, LIFE THREATENING PROBLEM AND WONDER IF SOMEONE HAS TO DIE BEFORE THIS IS MADE PUBLIC AND CORRECTED. WE HAVE LOST FAITH IN THE SAFETY OF THIS CAR WHICH IS THE SOLE REASON WE PURCHASED A VOLVO. VOLVO FINALLY DEMANDED THAT WE PICK UP THE CAR EVEN THOUGH THEY NEVER COULD REPLICATE THE PROBLEM NOR WOULD THEY GUARNATEE THAT IT WAS FIXED. I HAVE TO COMMUTE ON HIGHWAY 5 AND OBVIOUSLY THIS KIND OF PROBLEM WOULD BE DEADLY IF IT STALLED DEAD ON ME IN THIS SITUATION. IN THE PAST WE HAVE BOUGHT HONDAS BECAUSE OF THEIR MECHANICAL RELIABILITY BUT THE NEWS MEDIA HAS LEAD US TO BELIEVE THAT VOLVOS WERE THE SAFEST CAR.*AK
WINTER WEATHER, RAIN, SNOW ON HIGHWAY. *AK
Safety Rating for the 2004 VOLVO VHD
NHTSA has not yet tested the 2004 VOLVO VHD in its New Car Assessment Program.
Technical Service Bulletins for the 2004 VOLVO VHD
Volvo Trucks North America has issued 3 technical service bulletins (TSBs) for the 2004 VOLVO VHD. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
FSB216-002 — ENGINE
Flywheel Resurfacing Guidelines, I-Shift
FSB 213-002, Exh — EQUIPMENT ADAPTIVE/MOBILITY
In some instances the exhaust rocker piston cap screw may become loose and back out causing loss of engine compression, or a mechanical injector Diagnostic Trouble Code (DTC).
SB-824-002 — STRUCTURE
VOLVO TRUCK: TO REDUCE THE POTENTIAL FOR CAB WATER INTRUSION, A CAB COWL SEAL HAS BEEN RELEASED BY ENGINEERING. THE SEAL PART NUMBER 8083305 IS POSITIONED ABOVE THE TOP EDGE OF THE COWL PANEL TO DIVERT WATER FLOW ONTO THE COWL PANEL RATHER THAN BETWEEN THE COWL PANEL AND CAB....
NHTSA Investigations for the 2004 VOLVO VHD
NHTSA has opened 1 investigation into potential safety defects in the 2004 VOLVO VHD.
Other Model Years of the VOLVO VHD
- 1999 VOLVO VHD — 0 complaints
- 2000 VOLVO VHD — 0 complaints
- 2001 VOLVO VHD — 1 complaint
- 2002 VOLVO VHD — 0 complaints
- 2003 VOLVO VHD — 5 complaints
- 2004 VOLVO VHD (current)
- 2005 VOLVO VHD — 4 complaints
- 2006 VOLVO VHD — 0 complaints
- 2007 VOLVO VHD — 3 complaints
- 2008 VOLVO VHD — 2 complaints
- 2009 VOLVO VHD — 0 complaints
Other VOLVO Models
- VOLVO XC90 — 2,131 total complaints
- VOLVO S60 — 1,655 total complaints
- VOLVO S80 — 1,320 total complaints
- VOLVO V70 — 1,177 total complaints
- VOLVO XC60 — 846 total complaints
- VOLVO S70 — 780 total complaints
- VOLVO 850 — 732 total complaints
- VOLVO S40 — 677 total complaints