1997 VOLVO 960 — Problems, Recalls & Safety Data

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N/A

Safety Rating

23

Owner Complaints

5 Crashes

0

Recalls

NO ACTIVE RECALLS

1

Service Bulletin

0

Investigations

Overview of the 1997 VOLVO 960

The 1997 VOLVO 960 has received a total of 23 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). 1 technical service bulletin have been issued by Volvo Car USA, LLC for this model year. The most commonly reported problems involve the Air Bagsfrontal (4 complaints), Engine And Engine Coolingcooling System (2 complaints), and Fuel System Gasolinefuel Injection System (2 complaints).

Recalls for the 1997 VOLVO 960

There are no recalls on file with NHTSA for the 1997 VOLVO 960. No Active Recalls

Owner Complaints for the 1997 VOLVO 960

23 complaints have been filed with NHTSA for the 1997 VOLVO 960. Below is a breakdown by vehicle component.

Most Recent Complaints

#10445680 | FUEL SYSTEM, GASOLINE | | 154,000 miles
SMELLED FUEL IN ENGINE COMPARTMENT,OPENED HOOD AND FOUND A LEAKING FUEL INJECTION SUPPLY RAIL. LEAK STEMS FROM THE END CAP USED ON FUEL RAIL TOWARDS THE FRONT OF THE ENGINE NEAR THE THERMOSTAT HOUSING AND PROCEEDS TO DRIP VIGOROUSLY DOWN TOWARDS THE INTAKE MANIFOLD BEFORE EVAPORATING AND DRIPPING DOWN ONTO LOWER PART OF THE ENGINE AND FINALLY THE GROUND. I HAVE FOUND SEVERAL COMMENTS IN THE INTERNET FORUMS RELATED TO THIS POSSIBLE DEFECT IN THE MANUFACTURING OF THIS PART STATING THAT THE LEAK IS LOCATED IN THE END CAP OF THE FUEL RAIL, AND VOLVO HAS A RE ENGINEERED FUEL RAIL THAT ELIMINATES THE LEAKING END CAP AND IS CURRENTLY OFFERING THIS RE ENGINEERED PART AS A REPLACEMENT AT A NORMAL RETAIL LABOR AND PARTS RATE. SINCE MODERN VEHICLES ARE DESIGNED TO OPERATE BEYOND THE TRADITIONAL MILEAGE OF 100K , THE GENERAL PUBLIC IS NOT EXPECTING TO HAVE SUCH A SAFETY HAZARD PRESENT ITSELF BY A FAILING FUEL RAIL END CAP, IN ADDITION THE VOLVO OWNERS MANUAL DOES NOT RECOMMEND ANY MAINTENANCE OF THE FUEL RAIL AT ANY SPECIFIC MILEAGE THUS MISLEADING THE PUBLIC BY THE OMISSION THAT SUCH A PART SHOULD BE REPLACED BEFORE FAILURE OCCURS. IN ADDITION VOLVO HAS RE ENGINEERED THE PART AND IS CURRENTLY PROFITING FROM THE SAFETY HAZARD THAT THIS FUEL RAIL HAS CREATED. VOLVO HAS IN THE PAST AND CURRENTLY ADVERTISED ITSELF AS RELIABLE AND SAFE, THUS CREATING A CERTAIN EXPECTATION OF HIGH SAFETY STANDARDS AND HIGH SAFETY RATINGS, AND VOLVO SHOULD (IN KEEPING WITH IT'S PUBLIC IMAGE) AT IT'S OWN EXPENSE REMEDY THIS PROBLEM BY CONDUCTING A VEHICLE SAFETY IMPROVEMENT CAMPAIGN SUCH AS NISSAN MOTOR CO. HAS DONE IN THE PAST(NHTSA CAMPAIGN ID NUMBER: 95I006000) TO PREVENT ANY POSSIBLE INJURIES THAT MAY RESULT FROM LEAKING FUEL SYSTEMS THAT HAVE NOT BEEN ALTERED OR MODIFIED BY CURRENT OR PREVIOUS OWNERS AND REIMBURSE THOSE THAT HAVE ALREADY REPLACED THE LEAKING FUEL RAILS AT THEIR OWN EXPENSE. *TR
#10445680 | FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM | | 154,000 miles
SMELLED FUEL IN ENGINE COMPARTMENT,OPENED HOOD AND FOUND A LEAKING FUEL INJECTION SUPPLY RAIL. LEAK STEMS FROM THE END CAP USED ON FUEL RAIL TOWARDS THE FRONT OF THE ENGINE NEAR THE THERMOSTAT HOUSING AND PROCEEDS TO DRIP VIGOROUSLY DOWN TOWARDS THE INTAKE MANIFOLD BEFORE EVAPORATING AND DRIPPING DOWN ONTO LOWER PART OF THE ENGINE AND FINALLY THE GROUND. I HAVE FOUND SEVERAL COMMENTS IN THE INTERNET FORUMS RELATED TO THIS POSSIBLE DEFECT IN THE MANUFACTURING OF THIS PART STATING THAT THE LEAK IS LOCATED IN THE END CAP OF THE FUEL RAIL, AND VOLVO HAS A RE ENGINEERED FUEL RAIL THAT ELIMINATES THE LEAKING END CAP AND IS CURRENTLY OFFERING THIS RE ENGINEERED PART AS A REPLACEMENT AT A NORMAL RETAIL LABOR AND PARTS RATE. SINCE MODERN VEHICLES ARE DESIGNED TO OPERATE BEYOND THE TRADITIONAL MILEAGE OF 100K , THE GENERAL PUBLIC IS NOT EXPECTING TO HAVE SUCH A SAFETY HAZARD PRESENT ITSELF BY A FAILING FUEL RAIL END CAP, IN ADDITION THE VOLVO OWNERS MANUAL DOES NOT RECOMMEND ANY MAINTENANCE OF THE FUEL RAIL AT ANY SPECIFIC MILEAGE THUS MISLEADING THE PUBLIC BY THE OMISSION THAT SUCH A PART SHOULD BE REPLACED BEFORE FAILURE OCCURS. IN ADDITION VOLVO HAS RE ENGINEERED THE PART AND IS CURRENTLY PROFITING FROM THE SAFETY HAZARD THAT THIS FUEL RAIL HAS CREATED. VOLVO HAS IN THE PAST AND CURRENTLY ADVERTISED ITSELF AS RELIABLE AND SAFE, THUS CREATING A CERTAIN EXPECTATION OF HIGH SAFETY STANDARDS AND HIGH SAFETY RATINGS, AND VOLVO SHOULD (IN KEEPING WITH IT'S PUBLIC IMAGE) AT IT'S OWN EXPENSE REMEDY THIS PROBLEM BY CONDUCTING A VEHICLE SAFETY IMPROVEMENT CAMPAIGN SUCH AS NISSAN MOTOR CO. HAS DONE IN THE PAST(NHTSA CAMPAIGN ID NUMBER: 95I006000) TO PREVENT ANY POSSIBLE INJURIES THAT MAY RESULT FROM LEAKING FUEL SYSTEMS THAT HAVE NOT BEEN ALTERED OR MODIFIED BY CURRENT OR PREVIOUS OWNERS AND REIMBURSE THOSE THAT HAVE ALREADY REPLACED THE LEAKING FUEL RAILS AT THEIR OWN EXPENSE. *TR
#10181621 | ENGINE AND ENGINE COOLING:ENGINE | | N/A miles
CUSTOMER 1997 VOLVO 960 ENGINE FAILED DUE TO TIMING BELT PULLEY FAILURE. **CC THE ENTIRE ENGINE HAD TO BE REPLACED BECAUSE A HEAD BOLT HAD SEIZED IN THE ENGINE BLOCK. *JB
#10103877 | SEAT BELTS:FRONT:RETRACTOR | | 38,000 miles
DRIVER SIDE SEAT BELT WILL NOT RETRACT OUT OF THE RETRACTOR. THIS C LEAVES THE DRIVER WITHOUT ANY RESTRAINT IF INVOLVED IN A CRASH. DEALER WAS NOTIFIED.*AK
#10064444 | ENGINE AND ENGINE COOLING:COOLING SYSTEM | | 100,765 miles
CHECK ENGINE LIGHT CAME ON THEN LOW COOLANT LIGHT. SUDDENLY LOST POWER DUE TO ENGINE FAILURE. IT SEIZED UP DUE TO OVERHEATING. TEMPERATURE GAUGE NEVER REGISTERED HOT. RADIATOR NECK BROKE OFF AT NECK CAUSING LOST OF COOLANT. ENGINE RUINED. DEALER WILL NOT REPLACE CLAIMING THERMOSTAT STUCK EVEN THOUGH THEY COULDN'T PROVE THIS. *JB

View all Air Bagsfrontal complaints →

Safety Rating for the 1997 VOLVO 960

NHTSA has not yet tested the 1997 VOLVO 960 in its New Car Assessment Program.

Technical Service Bulletins for the 1997 VOLVO 960

Volvo Car USA, LLC has issued 1 technical service bulletin (TSBs) for the 1997 VOLVO 960. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

7701 — TIRES

INFORMATION REGARDING SNOWCHAINS ON 205/55 R16 TIRES. *TT

NHTSA Investigations for the 1997 VOLVO 960

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the VOLVO 960

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Other VOLVO Models

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