1997 VOLVO 960 — Problems, Recalls & Safety Data
N/A
Safety Rating
23
Owner Complaints
0
Recalls
1
Service Bulletin
0
Investigations
Overview of the 1997 VOLVO 960
The 1997 VOLVO 960 has received a total of 23 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). 1 technical service bulletin have been issued by Volvo Car USA, LLC for this model year. The most commonly reported problems involve the Air Bagsfrontal (4 complaints), Engine And Engine Coolingcooling System (2 complaints), and Fuel System Gasolinefuel Injection System (2 complaints).
Recalls for the 1997 VOLVO 960
There are no recalls on file with NHTSA for the 1997 VOLVO 960. No Active Recalls
Owner Complaints for the 1997 VOLVO 960
23 complaints have been filed with NHTSA for the 1997 VOLVO 960. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Air Bagsfrontal | 4 | 4 | 0 | 3 | 0 |
| Engine And Engine Coolingcooling System | 2 | 0 | 0 | 0 | 0 |
| Fuel System Gasolinefuel Injection System | 2 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulicfoundation Components | 2 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 2 | 0 | 0 | 0 | 0 |
| Engine And Engine Coolingengine | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Coolingenginegasoline | 1 | 0 | 0 | 0 | 0 |
| Equipmentapplianceair Conditioner | 1 | 0 | 0 | 0 | 0 |
| Fuel System Gasoline | 1 | 0 | 0 | 0 | 0 |
| Seat Beltsfrontretractor | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulicfoundation Componentsdisc | 1 | 0 | 0 | 0 | 0 |
| Steering Steering Wheelhandle Bar | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Controllinkages | 1 | 1 | 0 | 0 | 0 |
Most Recent Complaints
SMELLED FUEL IN ENGINE COMPARTMENT,OPENED HOOD AND FOUND A LEAKING FUEL INJECTION SUPPLY RAIL. LEAK STEMS FROM THE END CAP USED ON FUEL RAIL TOWARDS THE FRONT OF THE ENGINE NEAR THE THERMOSTAT HOUSING AND PROCEEDS TO DRIP VIGOROUSLY DOWN TOWARDS THE INTAKE MANIFOLD BEFORE EVAPORATING AND DRIPPING DOWN ONTO LOWER PART OF THE ENGINE AND FINALLY THE GROUND. I HAVE FOUND SEVERAL COMMENTS IN THE INTERNET FORUMS RELATED TO THIS POSSIBLE DEFECT IN THE MANUFACTURING OF THIS PART STATING THAT THE LEAK IS LOCATED IN THE END CAP OF THE FUEL RAIL, AND VOLVO HAS A RE ENGINEERED FUEL RAIL THAT ELIMINATES THE LEAKING END CAP AND IS CURRENTLY OFFERING THIS RE ENGINEERED PART AS A REPLACEMENT AT A NORMAL RETAIL LABOR AND PARTS RATE. SINCE MODERN VEHICLES ARE DESIGNED TO OPERATE BEYOND THE TRADITIONAL MILEAGE OF 100K , THE GENERAL PUBLIC IS NOT EXPECTING TO HAVE SUCH A SAFETY HAZARD PRESENT ITSELF BY A FAILING FUEL RAIL END CAP, IN ADDITION THE VOLVO OWNERS MANUAL DOES NOT RECOMMEND ANY MAINTENANCE OF THE FUEL RAIL AT ANY SPECIFIC MILEAGE THUS MISLEADING THE PUBLIC BY THE OMISSION THAT SUCH A PART SHOULD BE REPLACED BEFORE FAILURE OCCURS. IN ADDITION VOLVO HAS RE ENGINEERED THE PART AND IS CURRENTLY PROFITING FROM THE SAFETY HAZARD THAT THIS FUEL RAIL HAS CREATED. VOLVO HAS IN THE PAST AND CURRENTLY ADVERTISED ITSELF AS RELIABLE AND SAFE, THUS CREATING A CERTAIN EXPECTATION OF HIGH SAFETY STANDARDS AND HIGH SAFETY RATINGS, AND VOLVO SHOULD (IN KEEPING WITH IT'S PUBLIC IMAGE) AT IT'S OWN EXPENSE REMEDY THIS PROBLEM BY CONDUCTING A VEHICLE SAFETY IMPROVEMENT CAMPAIGN SUCH AS NISSAN MOTOR CO. HAS DONE IN THE PAST(NHTSA CAMPAIGN ID NUMBER: 95I006000) TO PREVENT ANY POSSIBLE INJURIES THAT MAY RESULT FROM LEAKING FUEL SYSTEMS THAT HAVE NOT BEEN ALTERED OR MODIFIED BY CURRENT OR PREVIOUS OWNERS AND REIMBURSE THOSE THAT HAVE ALREADY REPLACED THE LEAKING FUEL RAILS AT THEIR OWN EXPENSE. *TR
SMELLED FUEL IN ENGINE COMPARTMENT,OPENED HOOD AND FOUND A LEAKING FUEL INJECTION SUPPLY RAIL. LEAK STEMS FROM THE END CAP USED ON FUEL RAIL TOWARDS THE FRONT OF THE ENGINE NEAR THE THERMOSTAT HOUSING AND PROCEEDS TO DRIP VIGOROUSLY DOWN TOWARDS THE INTAKE MANIFOLD BEFORE EVAPORATING AND DRIPPING DOWN ONTO LOWER PART OF THE ENGINE AND FINALLY THE GROUND. I HAVE FOUND SEVERAL COMMENTS IN THE INTERNET FORUMS RELATED TO THIS POSSIBLE DEFECT IN THE MANUFACTURING OF THIS PART STATING THAT THE LEAK IS LOCATED IN THE END CAP OF THE FUEL RAIL, AND VOLVO HAS A RE ENGINEERED FUEL RAIL THAT ELIMINATES THE LEAKING END CAP AND IS CURRENTLY OFFERING THIS RE ENGINEERED PART AS A REPLACEMENT AT A NORMAL RETAIL LABOR AND PARTS RATE. SINCE MODERN VEHICLES ARE DESIGNED TO OPERATE BEYOND THE TRADITIONAL MILEAGE OF 100K , THE GENERAL PUBLIC IS NOT EXPECTING TO HAVE SUCH A SAFETY HAZARD PRESENT ITSELF BY A FAILING FUEL RAIL END CAP, IN ADDITION THE VOLVO OWNERS MANUAL DOES NOT RECOMMEND ANY MAINTENANCE OF THE FUEL RAIL AT ANY SPECIFIC MILEAGE THUS MISLEADING THE PUBLIC BY THE OMISSION THAT SUCH A PART SHOULD BE REPLACED BEFORE FAILURE OCCURS. IN ADDITION VOLVO HAS RE ENGINEERED THE PART AND IS CURRENTLY PROFITING FROM THE SAFETY HAZARD THAT THIS FUEL RAIL HAS CREATED. VOLVO HAS IN THE PAST AND CURRENTLY ADVERTISED ITSELF AS RELIABLE AND SAFE, THUS CREATING A CERTAIN EXPECTATION OF HIGH SAFETY STANDARDS AND HIGH SAFETY RATINGS, AND VOLVO SHOULD (IN KEEPING WITH IT'S PUBLIC IMAGE) AT IT'S OWN EXPENSE REMEDY THIS PROBLEM BY CONDUCTING A VEHICLE SAFETY IMPROVEMENT CAMPAIGN SUCH AS NISSAN MOTOR CO. HAS DONE IN THE PAST(NHTSA CAMPAIGN ID NUMBER: 95I006000) TO PREVENT ANY POSSIBLE INJURIES THAT MAY RESULT FROM LEAKING FUEL SYSTEMS THAT HAVE NOT BEEN ALTERED OR MODIFIED BY CURRENT OR PREVIOUS OWNERS AND REIMBURSE THOSE THAT HAVE ALREADY REPLACED THE LEAKING FUEL RAILS AT THEIR OWN EXPENSE. *TR
CUSTOMER 1997 VOLVO 960 ENGINE FAILED DUE TO TIMING BELT PULLEY FAILURE. **CC THE ENTIRE ENGINE HAD TO BE REPLACED BECAUSE A HEAD BOLT HAD SEIZED IN THE ENGINE BLOCK. *JB
DRIVER SIDE SEAT BELT WILL NOT RETRACT OUT OF THE RETRACTOR. THIS C LEAVES THE DRIVER WITHOUT ANY RESTRAINT IF INVOLVED IN A CRASH. DEALER WAS NOTIFIED.*AK
CHECK ENGINE LIGHT CAME ON THEN LOW COOLANT LIGHT. SUDDENLY LOST POWER DUE TO ENGINE FAILURE. IT SEIZED UP DUE TO OVERHEATING. TEMPERATURE GAUGE NEVER REGISTERED HOT. RADIATOR NECK BROKE OFF AT NECK CAUSING LOST OF COOLANT. ENGINE RUINED. DEALER WILL NOT REPLACE CLAIMING THERMOSTAT STUCK EVEN THOUGH THEY COULDN'T PROVE THIS. *JB
Safety Rating for the 1997 VOLVO 960
NHTSA has not yet tested the 1997 VOLVO 960 in its New Car Assessment Program.
Technical Service Bulletins for the 1997 VOLVO 960
Volvo Car USA, LLC has issued 1 technical service bulletin (TSBs) for the 1997 VOLVO 960. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
7701 — TIRES
INFORMATION REGARDING SNOWCHAINS ON 205/55 R16 TIRES. *TT
NHTSA Investigations for the 1997 VOLVO 960
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the VOLVO 960
- 1992 VOLVO 960 — 23 complaints
- 1993 VOLVO 960 — 9 complaints
- 1994 VOLVO 960 — 24 complaints
- 1995 VOLVO 960 — 91 complaints
- 1996 VOLVO 960 — 88 complaints
- 1997 VOLVO 960 (current)
Other VOLVO Models
- VOLVO XC90 — 2,131 total complaints
- VOLVO S60 — 1,655 total complaints
- VOLVO S80 — 1,320 total complaints
- VOLVO V70 — 1,177 total complaints
- VOLVO XC60 — 846 total complaints
- VOLVO S70 — 780 total complaints
- VOLVO 850 — 732 total complaints
- VOLVO S40 — 677 total complaints