2023 VOLKSWAGEN TIGUAN Insert Padding Problems

My Rava car seat was recalled voluntarily due to an issue with the harness tether loosening from debris getting into the latch secondary to a manufacturer design flaw. When replacing my car seat cover as per the recall instructions, I discovered the impact foam on my Rava was completely cracked down the middle. The car seat has never been moved out of my vehicle since the initial install other than to replace the cover as per recall instructions, and my car along with the car seat have never been in an accident. I only discovered the cracked impact foam because I was replacing the car seat cover as per the recall instructions. I have no idea how long the car seat had been compromised like this as I have never had to remove the cover for any reason. I contacted Nuna about this issue and they stated since it is...