2007 VOLKSWAGEN JETTA Steering Problems

TL* THE CONTACT OWNED A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED HER SON WAS DRIVING 25 MPH, THE FRONT DRIVER SIDE WHEEL EXPLODED WHICH CAUSED THE STEERING WHEEL TO LOCK IN PLACE. AS A RESULT, THE VEHICLE TO CRASHED INTO THE SIDE OF TRUCK. THE DRIVER SIDE AIR BAG DID DEPLOY IN THE VEHICLE. NO WARNING LIGHT ILLUMINATED FROM VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SON SUSTAINED NO INJURIES. THE CONTACTS SON RECEIVED NO MEDICAL ATTENTION AT THE SCENE. THE VEHICLE WAS TOWED TO WESTERN TOWING (3401 S 43RD AVE, PHOENIX, AZ 85009). IN WHICH THE CONTACT TOOK THE VEHICLE OUT OF TOWED LOT AND SOLD THE VEHICLE TO CLUNK FOR JUNK YARD. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 175,000.

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE KEY FAILED TO TURN WHEN PLACED INTO THE IGNITION SWITCH, CAUSING THE STEERING WHEEL TO LOCK UP. THE VEHICLE WAS NOT YET TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.

WHEN I INSERT MY KEY IT WILL NOT TURN. SOMETIMES IT WILL BUT IT IS REALLY STIFF AND SOMETIMES IT WILL ONLY LET ME TURN IT TO ACCESSORY. I AM WORRIED THAT WHEN I HAVE IT STARTED IT WILL NOT LET ME TURN IT OFF.

WHEN I BOUGHT MY BRAND NEW 2007 JETTA IN OCT 2006, WE THOUGHT THAT THE STEERING WHEEL WAS A LITTLE TOO EASY IN MANEUVERING. WHEN WE WENT TO VW TO CHECK IT, THEY SAID THAT THE HAD TO UPDATE THE SOFTWARE FOR THE STEERING WHEEL. ALTHOUGH WE DIDN'T GET INTO AN ACCIDENT, I WONDER HOW MANY OF THESE CARS GO OUT THE LOT WITHOUT KNOWING THAT THE SOFTWARE NEEDS TO BE UPDATED. OR WHAT OTHER SOFTWARE NEEDS TO BE UPDATED FOR THAT MATTER. *TR