2012 VOLKSWAGEN GOLF R — Problems, Recalls & Safety Data

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N/A

Safety Rating

3

Owner Complaints

0

Recalls

NO ACTIVE RECALLS

8

Service Bulletins

0

Investigations

Overview of the 2012 VOLKSWAGEN GOLF R

The 2012 VOLKSWAGEN GOLF R has received a total of 3 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). 8 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Electrical System (1 complaint), Engine (1 complaint), and Fuelpropulsion System (1 complaint).

Recalls for the 2012 VOLKSWAGEN GOLF R

There are no recalls on file with NHTSA for the 2012 VOLKSWAGEN GOLF R. No Active Recalls

Owner Complaints for the 2012 VOLKSWAGEN GOLF R

3 complaints have been filed with NHTSA for the 2012 VOLKSWAGEN GOLF R. Below is a breakdown by vehicle component.

Most Recent Complaints

#11153634 | ELECTRICAL SYSTEM | | 10,000 miles
VEHICLE SUDDENLY WENT INTO A FAILURE MODE WHERE THROTTLE IS CUT SUDDENLY, ALMOST NO POWER. THEREAFTER CAR ONLY MOVES A MAXIMUM OF APPROXIMATELY 20MPH, MANY LIGHTS ARE ON INST. PANEL. IT CANNOT BE RESET WITHOUT SPECIALIZED DIAGNOSTIC EQUIPMENT. THE CODES GENERATED ARE IN BOTH THE ENGINE COMPUTER AND THE ABS RELATED CONTROL UNIT. SINCE THEY ARE IN THE LATTER, THEY CANNOT BE CLEARED WITH TYPICAL OBDII CODE READERS EITHER. WITHOUT FULLY CLEARING THOSE CODES, THE THROTTLE IS NOT RESTORED. IT HAPPENED ON FREEWAY AT 65+ MPH. THIS IS 3RD TIME IT HAS HAPPENED IN LAST THREE MONTHS, EACH TIME WITH DIAGNOSTICS AND REPAIRS ATTEMPTED. THE CAR WAS RECENTLY PURCHASED AND HAS NO ACCIDENT HISTORY OR ANY SERIOUS WORK BEYOND ROUTINE MAINTENANCE, ALL DONE BY THE PRIOR OWNER ACCORDING TO THE FACTORY MAINTENANCE SCHEDULE BY A VW DEALER. TROUBLE CODES INDICATE IT IS AN ELECTRONIC THROTTLE MALFUNCTION, AND BY THE THIRD INCIDENT A CODE ALSO INDICATED THERE WAS A DEFECT. ONLINE SEARCHES ALSO INDICATE EARLIER YEAR VW/AUDI MODELS WITH SIMILAR ENGINES AND THROTTLES WERE RECALLED FOR DEFECTIVE WIRING INVOLVING THE THROTTLE. THIS VEHICLE ONLY HAS APPROX. 10,000 MILES, AND FIRST INCIDENT OCCURRED AT APPROXIMATELY 7,000 MILES. TO BE CLEAR, THE COMPLAINT IS ABOUT BOTH THE THROTTLE OR ITS WIRING AND THE FACTORY FAILURE MODE PROGRAMING. THE THROTTLE IMMEDIATELY GOES ALMOST DEAD IN THE FAILURE MODE. WHEN IT HAPPENS AT FREEWAY SPEEDS, IT IS DIFFICULT OR SOMETIMES IMPOSSIBLE TO EVEN GET TO THE SIDE OF THE FREEWAY IN ANY SAFE MANNER. THAT DESIGN IN ITSELF IS DANGEROUS AND SHOULD ALSO BE MODIFIED TO ALLOW SAFE MANEUVERING TO THE SIDE OF THE ROAD IN TYPICAL FREEWAY AND TRAFFIC CONDITIONS.
#11153634 | ENGINE | | 10,000 miles
VEHICLE SUDDENLY WENT INTO A FAILURE MODE WHERE THROTTLE IS CUT SUDDENLY, ALMOST NO POWER. THEREAFTER CAR ONLY MOVES A MAXIMUM OF APPROXIMATELY 20MPH, MANY LIGHTS ARE ON INST. PANEL. IT CANNOT BE RESET WITHOUT SPECIALIZED DIAGNOSTIC EQUIPMENT. THE CODES GENERATED ARE IN BOTH THE ENGINE COMPUTER AND THE ABS RELATED CONTROL UNIT. SINCE THEY ARE IN THE LATTER, THEY CANNOT BE CLEARED WITH TYPICAL OBDII CODE READERS EITHER. WITHOUT FULLY CLEARING THOSE CODES, THE THROTTLE IS NOT RESTORED. IT HAPPENED ON FREEWAY AT 65+ MPH. THIS IS 3RD TIME IT HAS HAPPENED IN LAST THREE MONTHS, EACH TIME WITH DIAGNOSTICS AND REPAIRS ATTEMPTED. THE CAR WAS RECENTLY PURCHASED AND HAS NO ACCIDENT HISTORY OR ANY SERIOUS WORK BEYOND ROUTINE MAINTENANCE, ALL DONE BY THE PRIOR OWNER ACCORDING TO THE FACTORY MAINTENANCE SCHEDULE BY A VW DEALER. TROUBLE CODES INDICATE IT IS AN ELECTRONIC THROTTLE MALFUNCTION, AND BY THE THIRD INCIDENT A CODE ALSO INDICATED THERE WAS A DEFECT. ONLINE SEARCHES ALSO INDICATE EARLIER YEAR VW/AUDI MODELS WITH SIMILAR ENGINES AND THROTTLES WERE RECALLED FOR DEFECTIVE WIRING INVOLVING THE THROTTLE. THIS VEHICLE ONLY HAS APPROX. 10,000 MILES, AND FIRST INCIDENT OCCURRED AT APPROXIMATELY 7,000 MILES. TO BE CLEAR, THE COMPLAINT IS ABOUT BOTH THE THROTTLE OR ITS WIRING AND THE FACTORY FAILURE MODE PROGRAMING. THE THROTTLE IMMEDIATELY GOES ALMOST DEAD IN THE FAILURE MODE. WHEN IT HAPPENS AT FREEWAY SPEEDS, IT IS DIFFICULT OR SOMETIMES IMPOSSIBLE TO EVEN GET TO THE SIDE OF THE FREEWAY IN ANY SAFE MANNER. THAT DESIGN IN ITSELF IS DANGEROUS AND SHOULD ALSO BE MODIFIED TO ALLOW SAFE MANEUVERING TO THE SIDE OF THE ROAD IN TYPICAL FREEWAY AND TRAFFIC CONDITIONS.
#11153634 | FUEL/PROPULSION SYSTEM | | 10,000 miles
VEHICLE SUDDENLY WENT INTO A FAILURE MODE WHERE THROTTLE IS CUT SUDDENLY, ALMOST NO POWER. THEREAFTER CAR ONLY MOVES A MAXIMUM OF APPROXIMATELY 20MPH, MANY LIGHTS ARE ON INST. PANEL. IT CANNOT BE RESET WITHOUT SPECIALIZED DIAGNOSTIC EQUIPMENT. THE CODES GENERATED ARE IN BOTH THE ENGINE COMPUTER AND THE ABS RELATED CONTROL UNIT. SINCE THEY ARE IN THE LATTER, THEY CANNOT BE CLEARED WITH TYPICAL OBDII CODE READERS EITHER. WITHOUT FULLY CLEARING THOSE CODES, THE THROTTLE IS NOT RESTORED. IT HAPPENED ON FREEWAY AT 65+ MPH. THIS IS 3RD TIME IT HAS HAPPENED IN LAST THREE MONTHS, EACH TIME WITH DIAGNOSTICS AND REPAIRS ATTEMPTED. THE CAR WAS RECENTLY PURCHASED AND HAS NO ACCIDENT HISTORY OR ANY SERIOUS WORK BEYOND ROUTINE MAINTENANCE, ALL DONE BY THE PRIOR OWNER ACCORDING TO THE FACTORY MAINTENANCE SCHEDULE BY A VW DEALER. TROUBLE CODES INDICATE IT IS AN ELECTRONIC THROTTLE MALFUNCTION, AND BY THE THIRD INCIDENT A CODE ALSO INDICATED THERE WAS A DEFECT. ONLINE SEARCHES ALSO INDICATE EARLIER YEAR VW/AUDI MODELS WITH SIMILAR ENGINES AND THROTTLES WERE RECALLED FOR DEFECTIVE WIRING INVOLVING THE THROTTLE. THIS VEHICLE ONLY HAS APPROX. 10,000 MILES, AND FIRST INCIDENT OCCURRED AT APPROXIMATELY 7,000 MILES. TO BE CLEAR, THE COMPLAINT IS ABOUT BOTH THE THROTTLE OR ITS WIRING AND THE FACTORY FAILURE MODE PROGRAMING. THE THROTTLE IMMEDIATELY GOES ALMOST DEAD IN THE FAILURE MODE. WHEN IT HAPPENS AT FREEWAY SPEEDS, IT IS DIFFICULT OR SOMETIMES IMPOSSIBLE TO EVEN GET TO THE SIDE OF THE FREEWAY IN ANY SAFE MANNER. THAT DESIGN IN ITSELF IS DANGEROUS AND SHOULD ALSO BE MODIFIED TO ALLOW SAFE MANEUVERING TO THE SIDE OF THE ROAD IN TYPICAL FREEWAY AND TRAFFIC CONDITIONS.

Safety Rating for the 2012 VOLKSWAGEN GOLF R

NHTSA has not yet tested the 2012 VOLKSWAGEN GOLF R in its New Car Assessment Program.

Technical Service Bulletins for the 2012 VOLKSWAGEN GOLF R

Volkswagen Group of America, Inc. has issued 8 technical service bulletins (TSBs) for the 2012 VOLKSWAGEN GOLF R. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

V171901201285534 — ENGINE AND ENGINE COOLING

Update engine oil quality standard lists (attachments)

1012GolfSrvXprs — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Added: Torque Spec table

TB401601 — STRUCTURE

Strut or Shock Absorber Leak Assesment.

Edition109 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

VW Elsa Newsletter

Dealer Letter, D — ENGINE AND ENGINE COOLING

VOLKSWAGEN DEALERSHIP COMMUNICATION (Upcoming Service Action 19J5 Coolant Pump issue): customers have reported engine compartment noise and hard start issues with their vehicles. Volkswagen has determined that the coolant pump is the source of these concerns. The corrective action taken was to replace the coolant pump

19J5 — ENGINE AND ENGINE COOLING

Some customers of 2012 and 2013 model year Golf R vehicles have reported engine compartment noise and hard start issues with their vehicles. Volkswagen has determined that the coolant pump is the source of these concerns.

921401 — VISIBILITY/WIPER

Wiper Motor Noisy or Inoperative

TT911109 — FUEL SYSTEM, GASOLINE

When the Navigation RNS 850/510/315 is in 3D mode, the top portion of the screen may not display streets. This line represents the horizon and is a normal operation of system. No repairs should be made. Examples below of day and night modes

NHTSA Investigations for the 2012 VOLKSWAGEN GOLF R

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the VOLKSWAGEN GOLF R

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Other VOLKSWAGEN Models

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Check any vehicle history by VIN - Free vehicle history report