2020 TRIUMPH ROCKET 3 GT — Problems, Recalls & Safety Data

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N/A

Safety Rating

6

Owner Complaints

2

Recalls

ACTIVE RECALL

8

Service Bulletins

0

Investigations

Overview of the 2020 TRIUMPH ROCKET 3 GT

The 2020 TRIUMPH ROCKET 3 GT has received a total of 6 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS. 8 technical service bulletins have been issued by Triumph Motorcycles America, Ltd. for this model year. The most commonly reported problem area is the Service Brakes (5 complaints).

Recalls for the 2020 TRIUMPH ROCKET 3 GT

NHTSA has recorded 2 recalls for the 2020 TRIUMPH ROCKET 3 GT, potentially affecting up to 4,798 vehicles.

Recall 23V730000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

| 3,557 vehicles affected

Defect: Triumph Motorcycles America, Ltd. (Triumph) is recalling certain 2020 Rocket 3 TFC, 2020-2024 Rocket 3 R, Rocket 3 GT, 2022 Rocket 3 GT Triple Black, and Rocket 3 R Black motorcycles. The rear brake master cylinder may fail to move fluid through the system properly, requiring an extended distance to stop.

Consequence: Extended stopping distance increases the risk of a crash.

Remedy: Dealers will replace the rear brake master cylinder, free of charge. Owner notification letters were mailed November 20, 2023. Owners may contact Triumph's customer service at 1-678-854-2010. Triumph's number for this recall is SRAN 611.

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Recall 20V740000 — SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS

| 1,241 vehicles affected

Defect: Triumph Motorcycles America, LTD (Triumph) is recalling certain 2020-2021 Rocket 3 GT, Rocket 3 R, and 2020 Rocket 3 TFC motorcycles. Air could have entered the antilock brake system (ABS) modulator while the rear brake system was filled during production.

Consequence: Over time, the air in the ABS modulator can deteriorate rear braking efficiency, increasing the distance required to stop and the risk of a crash.

Remedy: Triumph will notify owners, and dealers will bleed the rear brake system, free of charge. The recall began December 18, 2020. Owners may contact Triumph customer service at 1-678-854-2010. Triumph's number for this recall is SRAN 587.

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Owner Complaints for the 2020 TRIUMPH ROCKET 3 GT

6 complaints have been filed with NHTSA for the 2020 TRIUMPH ROCKET 3 GT. Below is a breakdown by vehicle component.

Most Recent Complaints

#11498741 | SERVICE BRAKES | | N/A miles
Triumph has issued a recall for rear brakes failing that does NOT fix the issue. Myself and many other owners are experiencing multiple rear brake failures after several recall attempts. I have had my rear brakes fixed by recall 3 times, including an ABS modulator replacement and my brakes are going bad again. This is an extreme safety issue and someone is going to get seriously injured.
#11486994 | SERVICE BRAKES | | N/A miles
The rear brake pedal when pushed goes all the way down and does not actuate the rear brake at all. This failure affects the breaking safety of the motorcycle substantially.
#11460869 | SERVICE BRAKES | | N/A miles
Triumph issued a recall (SRAN 587) regarding the rear braking system. I have had the bike to the dealer twice in which they replaced the rear ABS module and bled the brakes and the problem continues. I have scheduled to take it in for servicing again on 4/28/2022. They have no remedy besides frequent bleeding of the brakes at their expense. I told them I was wanting to sell the bike due to the issue but didn't want to just pass this dangerous issue along to another rider. They said they could at least have them fixed temporarily so I could get it sold. (Scary) I know that this is a common issue on the Rocket 3 message boards and I am investigating a class action lawsuit. The rear brakes are so dysfunctional, I must pump them repeatedly to have any pressure and braking at all, even then I must gear down and utilize the front brakes almost exclusively. This is extremely unsafe and ridiculous considering the high cost of this motorcycle, $23000 or more dollars.
#11425367 | EXTERIOR LIGHTING | | N/A miles
The turn indicators on my motorcycle will randomly fail and the display will read “ left front indicator failure” etc. This has happened on all four indicators and the fault will continue until the motorcycle is shut off. This happens almost daily on one of the four indicators. There is a very real danger of other drivers not knowing of your turning because of an indicator malfunction. Through social media I have learned that this is a problem numerous Rocket 3 owners are having and Triumph has been aware of the problem for months now and has not corrected the issue. I took mine to my local Triumph service department and they were able to duplicate the problem but had no solution stating they contacted Triumph for support. It has been two weeks and no reply or remedy has been received from Triumph. There has also been a problem with the rear brakes fading and with some owners the rear brakes have completely stopped working. I took mine to the Triumph service department and they performed the recommended brake bleeding procedure. The brakes were better for three days then went back to the same fading condition. This is also a common problem with 2020 and newer Rocket 3 according to numerous social media posts.
#11425354 | SERVICE BRAKES | | N/A miles
The rear brake failed completely. No pressure from the ABS system. There is a recall for this issue and it was already completed. The dealer confirmed the problem happened a second time and performed the recall procedure a second time. Many people have had repeat failures of their rear brake, including myself.

View all Service Brakes complaints →

Safety Rating for the 2020 TRIUMPH ROCKET 3 GT

NHTSA has not yet tested the 2020 TRIUMPH ROCKET 3 GT in its New Car Assessment Program.

Technical Service Bulletins for the 2020 TRIUMPH ROCKET 3 GT

Triumph Motorcycles America, Ltd. has issued 8 technical service bulletins (TSBs) for the 2020 TRIUMPH ROCKET 3 GT. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

SMT-COM02-17MARC — EQUIPMENT

Dealer notice advising of the Pannier Covers Kit covered in a notice in Sep2020 is now available and will be auto shipped to the dealers at no cost.

SMT-COM02-03SEPT — STRUCTURE

Dealer notice advising of Rocket 3 Pannier Leak and the availability of a revised weather pack.

SMT-SB572-27APRI — SEATS

Service Bulletin 572 addresses the dealers to fit seat trim to the seat finishers to improve the cosmetic appearance on the given models.

SMT-SB572-27APRI — EQUIPMENT

Service Bulletin 572 addresses the dealers to fit seat trim to the seat finishers to improve the cosmetic appearance on the given models.

SMT-TB208-21APRI — ELECTRICAL SYSTEM

Technical Bulletin 208 provides instructions that applies to Diagnostic Tool 2020-04.3 update and Keyless Ignition - 'Key Fob Out of Range' and 'Key Fob Battery Low' Instrument Messages.

SMT-COM08-19MAR2 — EQUIPMENT ADAPTIVE/MOBILITY

Dealer notice advising of an additional care point for all Rocket 3 model PDIs and first (600 mile/1,000 km) service inspections.

SMT-COM01-03FEB2 — ENGINE

Dealer notice highlighting the correct engine oil required for the Rocket 3 models.

SMT-COM04-29JAN2 — UNKNOWN OR OTHER

Dealer notice announcing a change to the new Rocket 3 Accessory Easy Shift Kit (A9778507).

NHTSA Investigations for the 2020 TRIUMPH ROCKET 3 GT

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the TRIUMPH ROCKET 3 GT

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Other TRIUMPH Models

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