2011 TOYOTA VENZA Visibilitywiper Problems

Purchased a 2011 toyota venza almost 28 days ago. I haven't even made my first payment for my car loan. The rain here in florida has shown that it is raining inside my vehicle. I have contacted the dealer, I have contacted my insurance company. I have done research and it's a known issue with this vehicle. I need help in correcting this. I am not driving the vehicle because it was shorting out the electric in the car. I have a tarp over it now. Can you point me in the direction of where to turn?

The roof panoramic glass shattered for no apparent reason. Passengers in the car could have been harmed Insurance has approved the repair. There was no warning or indication of failure.

THE DRIVER SIDE SUN VISOR FALLS DOWN AND DOES NOT STAY UP AND BLOCKS VISIBILITY WHILE DRIVING

ON APRIL 11, 2016, A COMPLAIN WAS SUBMITTED UNDER TARAKA: COMPLAINT NUM: 10854818 FOR A TOYOTA VENZA 2011.WHILE CAR IN MOTION AT AROUND 55MPH, ON A HIGHWAY, NORMAL ROAD CONDITIONS AND EXCELLENT CAR MAINTENANCE A LOUD EXPLOSION BURST OCCURRED IN THE CAR. WITH NO VISIBILITY AT ALL, I MANAGED TO CONTROL THE CAR AND STOPPED IT. THEN, I NOTICED THAT THE HOOD SUDDENLY HAD POP-UP WITHOUT ANY TYPE OF ALERT OF FLASHLIGHT ON THE INSTRUMENT PANEL. THERE WAS NO HOOD VIBRATION THAT WOULD SUGGEST IT WAS OPENED. I DID A PANIC STOP AND TRIED TO CONTROL THE CAR AVOIDING A COLLISION; THE AIRBAG WAS NOT DEPLOYED AT A POTENTIAL COLLISION. THE BURST COMPLETELY DESTROYED THE FRONT GLASS; BUMPERS WERE MOVED OUT OF PLACE AND DAMAGE THE ROOF OF CAR. MY MECHANIC SCANNED THE BLACK BOX AND NO CODE WAS PRESENT. I TOOK THE CAR TO THE TOYOTA DEALER AND AFTER...

TAKATA RECALL WHILE CAR IN MOTION AT AROUND 50MPH ON A HIGHWAY, UNDER NORMAL ROAD CONDITIONS AND EXCELLENT CAR MAINTENANCE, A MYSTERIOUS LOUD EXPLOSION BURST OCCURRED IN THE CAR. THEN I NOTICED THAT THE HOOD SUDDENLY POPPED-UP WITHOUT ANY TYPE OF ALERT OF FLASH LIGHT ON THE INSTRUMENT PANEL, NO HOOD VIBRATION THAT WOULD SUGGEST IT WAS OPENED. ALTHOUGH, I DID A PANIC STOP THE AIRBAG WAS NOT DEPLOYED AT A POTENTIAL COLLISION. THE BURST BROKE THE FRONT GLASS, HOOD LATCHES, BUMPERS WERE MOVED OUT OF PLACE. A MECHANICAL FAILURE OR AN ELECTRONIC ONE, WHICH ACTIVATES THE HOOD CONTROLS, COULD CAUSE THE PROBLEM. MY MECHANIC SCANNED THE BLACK BOX AND NO CODE WAS PRESENT. THIS UNKNOWN PROBLEM MAY REPRESENT A CRITICAL UNSAFE RISK. THIS ACCIDENT WITH A SUDDEN STOP CAUSED PERSONAL INJURIES.