2018 TOYOTA RAV4 Suspension Problems

I had been noticing since November 2020 a strange noise from the rear on the driver side anytime I parked the car, as it goes over a step about 2 inches in height when entering it. I took it to the dealer an explained them that it wasn't just the noise but that I could move with my hands the rear tire on the driver side back and forth. They told me NO PROBLEM FOUND. Also, that day I did have a wheel alignment done just in case. But I returned days later as it was not balance, the steering felt incorrect pulling right and left. And they tell me that the right front lower control arm needs replacement when the car has been driven 23,062 miles; I replaced it but the steering was still incorrect. I called TOYOTA (800) 331-4331 a case #210730001337 was opened. I was told to...

ON 7/3/20 AT ABOUT 3 PM EDT I WAS PREPARING TO TURN LEFT AND EXIT MY NEIGHBORHOOD. I WAS STOPPED. I PRESSED ON THE ACCELERATOR AND THE VEHICLE SUDDENLY ACCELERATED STRAIGHT AHEAD AT A HIGH RATE OF SPEED. I WAS UNABLE TO STOP THE VEHICLE. I TRAVELLED ABOUT 100 TO 150 FEET, CLIMBED AN ENBANKMENT AND LANDED IN A SMALL WOODED RAVINE. I WAS ATTEMPTING TO EXIT MY NEIGHBORHOOD ONTO A PAVED ROAD.

NOTICED A CHANGE IN THE SUSPENSION OF MY VEHICLE. I WENT TO THE SUN TOYOTA DEALERSHIP FOR A ROUTINE OIL CHANGE AND TIRE BALANCING, AND ALSO A WHEEL ALIGNMENT. DEALER INFORMED ME THAT THE RIGHT TIRE CAMBER AND CASTER OUT OF SPECIFICATION. THEY ADJUSTED RIGHT FRONT CAMBER FROM -.9 TO .-3 ATTEMPT TO SHIFT RIGHT FRONT LOWER CONTROL ARM, NO CHANGE FOR CASTER. I WAS TOLD THAT I WILL NOT NOTICE THE DIFFERENCE AND THAT WAS THE BEST ADJUSTMENT THEY CAN DO. I CALLED THE TOYOTA CORPORATE NUMBER BECAUSE I FELT THAT THIS IS A DEFECT FROM TOYOTA AND SHOULD BE RESOLVED.