2012 TOYOTA PRIUS PLUG-IN HYBRID — Problems, Recalls & Safety Data

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N/A

Safety Rating

31

Owner Complaints

3 Crashes 1 Fire

2

Recalls

ACTIVE RECALL

3

Service Bulletins

0

Investigations

Overview of the 2012 TOYOTA PRIUS PLUG-IN HYBRID

The 2012 TOYOTA PRIUS PLUG-IN HYBRID has received a total of 31 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with HYBRID PROPULSION SYSTEM, AIR BAGS:SIDE/WINDOW. 3 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Service Brakes (10 complaints), Unknown Or Other (4 complaints), and Electrical System (3 complaints).

Recalls for the 2012 TOYOTA PRIUS PLUG-IN HYBRID

NHTSA has recorded 2 recalls for the 2012 TOYOTA PRIUS PLUG-IN HYBRID, potentially affecting up to 521,917 vehicles.

Recall 17V718000 — HYBRID PROPULSION SYSTEM

| 39,915 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012-2015 Prius Plug-in Hybrid vehicles. The hybrid battery contains an Electric Vehicle (EV) fuse that may fracture after repeated high-load driving conditions such as climbing long hills.

Consequence: The failed fuse may cause the hybrid system to shut down resulting in the loss of power. Loss of power while driving at higher speeds can increase the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace the EV fuse, free of charge. The recall is expected to begin January 8, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is H0R.

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Recall 16V487000 — AIR BAGS:SIDE/WINDOW

| 482,002 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2010-2012 Toyota Prius, 2010 and 2012 Toyota Prius Plug-in Hybrid, and 2011-2012 Lexus CT200h vehicles. A weld in the curtain shield air bag inflator may crack causing one or both portions of the inflator to eject into the passenger cabin.

Consequence: If either portion of the curtain shield air bag inflator ejects into the passenger cabin, there is an increased risk of injury to vehicle occupants.

Remedy: Toyota will notify owners, and dealers will install retention brackets to the curtain shield air bags, free of charge. The recall began on October 17, 2016. Owners may contact Toyota Customer Service Department at 1-800-331-4331. Toyota's number for this recall...

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Owner Complaints for the 2012 TOYOTA PRIUS PLUG-IN HYBRID

31 complaints have been filed with NHTSA for the 2012 TOYOTA PRIUS PLUG-IN HYBRID. Below is a breakdown by vehicle component.

Most Recent Complaints

#11610069 | SERVICE BRAKES | | N/A miles
1. The ABS system failed upon inspection at a dealership. Specifically the ABS accumulator and booster. 2. The ABS system put us at risk by failing prematurely, and traction control and ABS functions seemingly stopped working while driving on the road. 3. Yes, dealership confirmed the issue with a full diagnostic, and the part has a customer support program bulletin/TSB out for this specific issue. 4. inspected by manufacturer dealership service center. 5. Lights such as the parking brake, ABS, and (!) lit up while driving and the failure occurred at the same time.
#11590779 | SUSPENSION | | N/A miles
Today 05/25/2024 noticed a slight camber on the right rear wheel. Jacked up the car and removed the right rear to take a closer look and realized the rear axle/subframe was splitting in half along the weld point. If I hadn't caught this today and my daughter was driving it I'm confident she or others would have been killed or severely injured since most of her driving is highway related. The part that is blowing my mind is the vehicle was at the dealership twice in the last month and no one noticed when on a lift. The car is now permanently on jack stands till it can be repaired. I'm not sure it will even hold together to get onto a tow truck. I will not attempt driving do to safety specially others. I witnessed a tire go through a vehicle resulting in the death of someone.
#11590779 | WHEELS | | N/A miles
Today 05/25/2024 noticed a slight camber on the right rear wheel. Jacked up the car and removed the right rear to take a closer look and realized the rear axle/subframe was splitting in half along the weld point. If I hadn't caught this today and my daughter was driving it I'm confident she or others would have been killed or severely injured since most of her driving is highway related. The part that is blowing my mind is the vehicle was at the dealership twice in the last month and no one noticed when on a lift. The car is now permanently on jack stands till it can be repaired. I'm not sure it will even hold together to get onto a tow truck. I will not attempt driving do to safety specially others. I witnessed a tire go through a vehicle resulting in the death of someone.
#11581169 | SERVICE BRAKES, HYDRAULIC | | 130,000 miles
The contact owns a 2012 Toyota Prius Plug-in Hybrid. The contact stated that while driving down a winding road, the brake warning light and brake message suddenly activated and while depressing the brake pedal, the pedal extended to the floorboard and the vehicle would not immediately stop. The vehicle was later taken to the local service center who diagnosed that the brake booster, brake master cylinder, and brake booster pump assembly were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle did not qualify for the manufacturers extended coverage regarding the failure. The failure mileage was 130,000.
#11572415 | SERVICE BRAKES | | N/A miles Crash 2 Injuries
I was driving less than 55mph on freeway on February 5, 2024 when my vehicle went into an out of control spin, Brakes did not seem to work and unable to control vehicle until hit center divider on freeway, Spun 180 degrees and kept going back with no braking until hit center divider.

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Safety Rating for the 2012 TOYOTA PRIUS PLUG-IN HYBRID

NHTSA has not yet tested the 2012 TOYOTA PRIUS PLUG-IN HYBRID in its New Car Assessment Program.

Technical Service Bulletins for the 2012 TOYOTA PRIUS PLUG-IN HYBRID

Toyota Motor Corporation has issued 3 technical service bulletins (TSBs) for the 2012 TOYOTA PRIUS PLUG-IN HYBRID. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

T-TT-0403-16 — HYBRID PROPULSION SYSTEM

TT: SOME PRIUS PHV CUSTOMERS MAY NOTICE A CHANGE IN THE DISPLAYED EV DISTANCE OR HAVE A CONCERN ABOUT THE HV BATTERY PERFORMANCE BASED ON THIS VALUE.

T-SB-0027-16 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

TSB: SOME PRIUS, PRIUS V, AND PRIUS PHV VEHCILES MAY EEXHIBVIT A ROUGH IDLE OR TAPPING NOISE FROM THE HV TRANSAXLE AT COLD START. THE CHECK ENGINE LIGHT MAY ALSO ILLUMINATE WITH (DTC) P0401 (EXHAUST GAS RECIRCULATION FLOW INSUFFICIENT DETECTED). DUE TO EXCESS CARBON BUILD-UP AT THE VALVE ASSEMBLY, THE...

T-TT-0363-15 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

TT: VEHICLE MAY ARRIVE AT THE DEALER WITH THE CHARGER CABLE NOT FUNCTIONING. IN SOME CASES THE CABLE IS MODIFIED INTERNALLY. NOTE: THESE TYPES OF MODIFICATIONS WILL VOID THE WARRANTY OF THE CABLE AND HV BATTERY.

NHTSA Investigations for the 2012 TOYOTA PRIUS PLUG-IN HYBRID

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the TOYOTA PRIUS PLUG-IN HYBRID

Other TOYOTA Models

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