2022 TOYOTA HIGHLANDER Structurebodybumpers Problems

The contact owns a 2022 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure). The contact stated that while driving 65 MPH, the contact heard an abnormal popping and dragging sound coming from the vehicle. The contact pulled over to the side of the road and inspected the vehicle. The contact stated that the driver’s side bumper had detached, and the passenger’s side bumper was hanging down. The front bumper was popped back into place and the contact continued to drive. The contact stated that while continuing to drive the bumper fully detached and ripped the covering under the vehicle. The vehicle was taken to a dealer where it was diagnosed that the upper and lower bumpers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 20,000.

See attached document for complaint

See attached document for complaint

The contact owns a 2022 Toyota Highlander. The contact stated while driving approximately 70 MPH, there was a whistling sound coming from the vehicle. The contact stated that suddenly the bumper detached from the passenger’s side of the vehicle. The contact stated that the front valance panel attached to the bumper and attached to the fender had detached from the vehicle. The contact stated that the fender was also detached and dragged underneath the vehicle. The contact pulled over and placed the parts in the trunk of the vehicle. The vehicle was taken to the dealer but not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage 15,000.