2017 TOYOTA HIGHLANDER Suspension Problems

3 NHTSA complaints on file

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Suspension Issues in the 2017 TOYOTA HIGHLANDER

3 suspension complaints have been filed with NHTSA for the 2017 TOYOTA HIGHLANDER. Of these, 0 involved a crash, 0 involved a fire, and 0 resulted in injury.

3
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

All Suspension Complaints

#11447818 |
When the vehicle was ~1.5 years old following its 10,000 mile maintenance, substantial thumping generated from the rear of the vehicle. Each time, the dealership attempted to resolve the problem finding issues with struts; however, it only went away in late March after having the vehicle in the shop for weeks at a time on 5 different occasions Nov 2018 - Mar 2019. I engaged Toyota HQ (800-331-4331) - filing report #1901092572 - requesting an exchange of the vehicle. This was denied and I was offered a 8 year warranty. *Due to COVID, I rarely drove this vehicle through 2020 and most of 2021, where to date, I have only ~34,000 miles on the vehicle. -On 21 Oct 2021, my wife was stopped at a gas station and attempted to start the vehicle. The vehicle would not start and the following lights came on without previous warning: 1)Braking Power Low,...
#11355319 |
HAVE TAKEN THIS VEHICLE MULTIPLES TIMES TO TOYOTA DEALERS LOOKING TO ADDRESS A FRONT SUSPENSION PROBLEM. IT FEELS LIKE THE STEERING WHEEL IS SHAKING A LITTLE BIT WHEN IS BEING DRIVEN AT SLOW SPEED OVER UNEVEN STREET PAVEMENT SURFACE (SMALL POTHOLES) IT FEELS SOMETHING IN THE SUSPENSION IS LOOSE AND IT WOBBLES FROM LEFT AND RIGHT. I ALWAYS FEEL IT ON THE STEERING WHEEL. THEY HAVEN'T BEEN ABLE TO DETERMINE WHAT IS THE REAL PROBLEM ARGUING THEY DON'T FEEL ANY WOBBLING ON THE VEHICLE
#11246740 |
IN THE BACK OF THE CAR, THE REAR LIGHT COVERS STICK OUT ABOUT 3 INCHES, THE EDGES ARE AS SHARP AS A KEEN KNIFE (PHOTOS ATTACHED). WHEN I UNLOAD STUFF FROM THE TRUNK, IT OFTEN HURTS ME. I HAVE TRIED TO BE VERY CAREFUL. I ALSO REMINDED MY TEENAGE SON WITH CAUTION. HOWEVER, IT STICKS OUT TOO MUCH AND IS TOO SHARP. IT IS HARD TO AVOID. IT KEEPS HURTING. FOR EXAMPLE, THREE MONTHS AGO, ON AN EVENING IT WAS DARK AND RAINING, AT A COSTCO PARKING LOT, WHEN I UPLOADED GROCERIES ONTO THE CAR, MY RIGHT ARM AND JOINT WERE SUDDENLY HIT BY THIS SHARP CUTTING EDGE OF THE REAR LIGHT COVER. THE KEEN EDGE CUT MY ARM, AND THE STICK OUT PART BADLY HURT MY JOINT (PHOTOS ATTACHED). I COULD NOT RAISE MY ARM. THREE MONTHS HAVE PASSED; HOWEVER, MY JOINT IS STILL PAINING. I WENT TO JIM...
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