2002 TOYOTA AVALON — Problems, Recalls & Safety Data

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N/A

Safety Rating

148

Owner Complaints

44 Crashes 2 Fires

1

Recall

ACTIVE RECALL

1

Service Bulletin

0

Investigations

Overview of the 2002 TOYOTA AVALON

The 2002 TOYOTA AVALON has received a total of 148 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with STEERING. 1 technical service bulletin have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Air Bags (28 complaints), Vehicle Speed Control (20 complaints), and Steering (18 complaints).

Recalls for the 2002 TOYOTA AVALON

NHTSA has recorded 1 recall for the 2002 TOYOTA AVALON, potentially affecting up to 372,593 vehicles.

Recall 10V345000 — STEERING

| 372,593 vehicles affected

Defect: TOYOTA IS RECALLING CERTAIN MODEL YEAR 2000-2004 AVALON VEHICLES. DUE TO IMPROPER CASTING OF THE STEERING LOCK BAR, THERE IS A POSSIBILITY THAT A MINUTE CRACK MAY DEVELOP ON THE SURFACE OF THE LOCK BAR. SUCH A CRACK MAY EXPAND OVER A LONG PERIOD OF REPEATED LOCK AND UNLOCK OPERATIONS, AND EVENTUALLY THE LOCK BAR COULD BREAK.

Consequence: SHOULD THE STEERING LOCK BAR BREAK, THE STEERING WHEEL WOULD LOCK AND THE DRIVER WOULD LOSE THE ABILITY TO STEER THE VEHICLE, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE STEERING INTERLOCK DEVICE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 7, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

View full details →

Owner Complaints for the 2002 TOYOTA AVALON

148 complaints have been filed with NHTSA for the 2002 TOYOTA AVALON. Below is a breakdown by vehicle component.

Air Bags
Complaints: 28 6 Crashes 4 Injuries
Vehicle Speed Control
Complaints: 20 15 Crashes 7 Injuries
Steering
Complaints: 18 3 Crashes 1 Injury
Electrical System
Complaints: 5 1 Fire
Service Brakes
Complaints: 5 3 Crashes 4 Injuries
Tires
Complaints: 5 2 Crashes
Air Bagssidewindow
Complaints: 4 3 Crashes 2 Injuries
Unknown Or Other
Complaints: 4 1 Crash
Vehicle Speed Controlaccelerator Pedal
Complaints: 4 1 Crash
Engine And Engine Cooling
Complaints: 3
Service Brakes Hydraulic
Complaints: 3
Suspension
Complaints: 3 1 Crash
Air Bagsfrontal
Complaints: 2 2 Crashes 2 Injuries
Engine And Engine Coolingexhaust System
Complaints: 2
Fuelpropulsion System
Complaints: 2 1 Crash 2 Injuries
Power Trainautomatic Transmission
Complaints: 2 1 Crash
Seat Belts
Complaints: 2
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule
Complaints: 2
Service Brakes Hydraulicfoundation Componentsdiscrotor
Complaints: 2
Air Bagsfrontalsensorcontrol Module
Complaints: 1
Electrical Systemwiring
Complaints: 1 1 Crash
Electronic Stability Control Esc
Complaints: 1
Electronic Stability Controlautomatic Asc
Complaints: 1
Engine
Complaints: 1
Engine And Engine Coolingengine
Complaints: 1
Engine And Engine Coolingenginegasoline
Complaints: 1
Fuel System Gasoline
Complaints: 1 1 Crash 1 Fire
Latcheslockslinkagesdoorslatch
Complaints: 1
Power Train
Complaints: 1
Power Trainautomatic Transmissionlever And Linkagecolumn Shift
Complaints: 1
Seat Beltsfrontbuckle Assembly
Complaints: 1
Seat Beltsfrontretractor
Complaints: 1
Seats
Complaints: 1
Seatsfront Assemblyrecliner
Complaints: 1
Service Brakes Airantilock
Complaints: 1
Service Brakes Electric
Complaints: 1 1 Crash
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip
Complaints: 1
Service Brakes Hydraulicfoundation Componentsdrumdrum
Complaints: 1
Service Brakes Hydraulicfoundation Componentsmaster Cylinder
Complaints: 1
Structurebody
Complaints: 1
Structureframe And Members
Complaints: 1 1 Crash
Tiressidewall
Complaints: 1
Tirestreadbelt
Complaints: 1
Vehicle Speed Controlcruise Control
Complaints: 1
Visibilitydefrosterdefoggerhvac System
Complaints: 1
Visibilitypower Window Devices And Controls
Complaints: 1
Visibilityrearview Mirrorsdevicesexterior
Complaints: 1
Visibilitywindshield
Complaints: 1
Visibilitywiper
Complaints: 1
Wheels
Complaints: 1 1 Crash
Wheelsrim
Complaints: 1

Most Recent Complaints

#11641801 | AIR BAGS | | N/A miles
Airbag is pushing out of the passenger side dashboard and also on drivers side wheel. There is now a quarter inch gap where we can see behind it on the passenger side. There were VERY loud popping noises. There is a recall for this exact car model but for the following year, 2003-2005 (4?) but not for 2002. The 2002 model is affected and should be recalled for the same issue before it kills someone. Also the shifter will not not go into drive without first pushing it forward and backwards several times to engage and the green D light on the dashboard will not show up.
#11641801 | POWER TRAIN | | N/A miles
Airbag is pushing out of the passenger side dashboard and also on drivers side wheel. There is now a quarter inch gap where we can see behind it on the passenger side. There were VERY loud popping noises. There is a recall for this exact car model but for the following year, 2003-2005 (4?) but not for 2002. The 2002 model is affected and should be recalled for the same issue before it kills someone. Also the shifter will not not go into drive without first pushing it forward and backwards several times to engage and the green D light on the dashboard will not show up.
#11517521 | SERVICE BRAKES | | N/A miles
Bosch ABS anti skid, anti lock brake moduled failed. No brakes. Toyota US has no replacements parts available. Bosch no longer produces. Called Toyota Customer Service three times. Got to the management end and Senior Advisor told me, warranty expired, norhing we can do. I said, there are a bunch of 2000 to 2004 Toyota Avalons/Lexus 300 vehicles out there (same car except nameplates) with the same problem! Same answer: Toyota, LLC has no further interest in those models and warranty has expired. So, I have limited options: 1. Junk the car (funs and drives like new), 2. Start a legal proceeding (costs prohibitive), 3. notify NHTSA. So, I (and X# of others that own this model) have a seroius safety problem. What Can the NHTSA do?
#11420513 | ELECTRICAL SYSTEM | | N/A miles
Headlights failed to operate correctly, resulting in taking the car to fix problem , service advisor told me that this veh vin number shows this car should not havve automatly controled headlights, the car is being serviced at cedar rapids toyota , steve lemke is the servvice advisior
#11420513 | UNKNOWN OR OTHER | | N/A miles
Headlights failed to operate correctly, resulting in taking the car to fix problem , service advisor told me that this veh vin number shows this car should not havve automatly controled headlights, the car is being serviced at cedar rapids toyota , steve lemke is the servvice advisior

View all Air Bags complaints →

Safety Rating for the 2002 TOYOTA AVALON

NHTSA has not yet tested the 2002 TOYOTA AVALON in its New Car Assessment Program.

Technical Service Bulletins for the 2002 TOYOTA AVALON

Toyota Motor Corporation has issued 1 technical service bulletin (TSBs) for the 2002 TOYOTA AVALON. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

004008721 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

REPAIR MANUAL CORRECTION. *SC

NHTSA Investigations for the 2002 TOYOTA AVALON

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the TOYOTA AVALON

View all TOYOTA AVALON model years →

Other TOYOTA Models

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