2022 THOR MOTOR COACH RIZE — Problems, Recalls & Safety Data
N/A
Safety Rating
6
Owner Complaints
6
Recalls
2
Service Bulletins
0
Investigations
Overview of the 2022 THOR MOTOR COACH RIZE
The 2022 THOR MOTOR COACH RIZE has received a total of 6 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 7 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:ELECTRICAL:ACCESSORY GENERATOR:SOLAR PANEL, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER. 2 technical service bulletins have been issued by Thor Motor Coach for this model year. The most commonly reported problems involve the Equipmentrecreational Vehicletrailer (2 complaints), Electrical System12v24v48v Battery (1 complaint), and Electrical Systemalternatorgeneratorregulator (1 complaint).
Recalls for the 2022 THOR MOTOR COACH RIZE
NHTSA has recorded 7 recalls for the 2022 THOR MOTOR COACH RIZE, potentially affecting up to 10,413 vehicles.
Recall 23V759000 — EQUIPMENT:ELECTRICAL:ACCESSORY GENERATOR:SOLAR PANEL
| 2,295 vehicles affected
Defect: Thor Motor Coach (TMC) is recalling certain 2021-2024 Thor Rize and Scope motorhomes. The solar panel frame may fracture around the mounting bolts, allowing the panel to detach from the vehicle.
Consequence: A detached solar panel can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will replace the lower bracket, free of charge. Owner notification letters were mailed January 9, 2024. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000298.
View full details →Recall 23V285000 — FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
| 2,919 vehicles affected
Defect: Thor Motor Coach (TMC) is recalling certain 2021-2023 Sequence, 2021-2024 Rize, Scope, Tellaro, 2023-2024 Dazzle, and Twist motorhomes, equipped with certain Cummins Onan QG 2800i generator sets. The fuel hose between the inline fuel filter and the injection pump module (IPM) may have inadequate clamp force, possibly resulting in a gasoline leak.
Consequence: A gas leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will inspect and replace the fuel hose and clamps, as necessary, free of charge. Owner notification letters were mailed May 22, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000294.
View full details →Recall 23V068000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
| 1,557 vehicles affected
Defect: Thor Motor Coach (TMC) is recalling certain 2021-2023 Rize and Scope camper vans. The retractable awning may extend unintentionally during transit.
Consequence: An awning extending unintentionally during transit may become a distraction or road hazard, increasing the risk of a crash.
Remedy: Dealers will install an additional ignition cutoff wire harness at the BT12 module, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000289.
View full details →Recall 22V300000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS
| 3,374 vehicles affected
Defect: Thor Motor Coach (TMC) is recalling certain 2022 Scope, Tellaro, Sanctuary, Delano, Sequence, Tranquility, Rize, Synergy, Quantum, Magnitude, Geneva, Compass, Chateau, Four Winds, and 2022-2023 Tiburon, and Gemini vehicles. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
Consequence: A gas leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Dealers will replace the quick disconnect fittings, free of charge. Owner notification letters were mailed June 27, 2022. Owners may contact TMC customer service at 1-877-855-2867.
View full details →Recall 21V755000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS
| 162 vehicles affected
Defect: Thor Motor Coach (TMC) is recalling certain 2022 Scope and Rize motorhomes. The LP gas line may be too short and improperly installed, creating an excessive bend in the line which could rupture and leak.
Consequence: A gas leak increases the risk of a fire.
Remedy: Dealers will replace the LP gas line and reroute it as necessary, free of charge. Owner notification letters were mailed November 23, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000243.
View full details →Recall 21V396000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
| 53 vehicles affected
Defect: Thor Motor Coach (TMC) is recalling certain 2022 Rize, Scope, Sequence, and Tellaro vehicles. The Flex-190 Solar Panel junction box may short.
Consequence: An electrical short can cause the junction box to overheat, increasing the risk of a fire.
Remedy: Dealers will install a new solar panel and junction box, free of charge. Owner notification letters were mailed July 22, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000226.
View full details →Recall 21V396000 — ELECTRICAL SYSTEM:WIRING
| 53 vehicles affected
Defect: Thor Motor Coach (TMC) is recalling certain 2022 Rize, Scope, Sequence, and Tellaro vehicles. The Flex-190 Solar Panel junction box may short.
Consequence: An electrical short can cause the junction box to overheat, increasing the risk of a fire.
Remedy: Dealers will install a new solar panel and junction box, free of charge. Owner notification letters were mailed July 22, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000226.
View full details →Owner Complaints for the 2022 THOR MOTOR COACH RIZE
6 complaints have been filed with NHTSA for the 2022 THOR MOTOR COACH RIZE. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Equipmentrecreational Vehicletrailer | 2 | 0 | 0 | 0 | 0 |
| Electrical System12v24v48v Battery | 1 | 0 | 0 | 0 | 0 |
| Electrical Systemalternatorgeneratorregulator | 1 | 0 | 0 | 0 | 0 |
| Structure | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
2021 RAM PROMASTER/ 2022 THOR RIZE 18M RECREATIONAL VEHICLE. CONSUMER WRITES IN REGARD TO VEHICLE NOT BEING LEVEL AFTER TSB REPAIRS WERE MADE. THE CONSUMER STATED EVERYTHING SLANTS FORWARD SEVERAL DEGREES DUE TO GENERAL RV JACKING UP THE REAR END OF RV TO ENSURE THE GENERATOR AND BATTERY TRAY DIDNT HANG BELOW THE REAR AXLE.
2021 RAM PROMASTER/ 2022 THOR RIZE 18M RECREATIONAL VEHICLE. CONSUMER WRITES IN REGARD TO VEHICLE NOT BEING LEVEL AFTER TSB REPAIRS WERE MADE. THE CONSUMER STATED EVERYTHING SLANTS FORWARD SEVERAL DEGREES DUE TO GENERAL RV JACKING UP THE REAR END OF RV TO ENSURE THE GENERATOR AND BATTERY TRAY DIDNT HANG BELOW THE REAR AXLE.
2021 RAM PROMASTER/ 2022 THOR RIZE 18M RECREATIONAL VEHICLE. CONSUMER WRITES IN REGARD TO VEHICLE NOT BEING LEVEL AFTER TSB REPAIRS WERE MADE. THE CONSUMER STATED EVERYTHING SLANTS FORWARD SEVERAL DEGREES DUE TO GENERAL RV JACKING UP THE REAR END OF RV TO ENSURE THE GENERATOR AND BATTERY TRAY DIDNT HANG BELOW THE REAR AXLE.
Awning extends while vehicle is in motion.
This vehicle is built on a 2021 Ram Promaster and was modified into a class B camper van…a 2022 Thor Rise 18M. On 2 recent occasions driving at low speeds the outdoor electric awning moved in and out about 6 inches on its own while I was driving. Luckily, I wasn’t traveling fast and both times I was able to pull over to check it to make sure it stopped and had rolled back in to its closed position before driving again. I contacted the manufacturer and local dealer who checked it but they did nothing since they couldn’t replicate the issue. It’s only happened twice since I’ve owned the vehicle and I have driven it about 9,000 miles. However, this could be a deadly situation if it happens at high speeds with traffic all around. I belong to a FaceBook group of owners of this type of RV and it has happened to several other owners.
Safety Rating for the 2022 THOR MOTOR COACH RIZE
NHTSA has not yet tested the 2022 THOR MOTOR COACH RIZE in its New Car Assessment Program.
Technical Service Bulletins for the 2022 THOR MOTOR COACH RIZE
Thor Motor Coach has issued 2 technical service bulletins (TSBs) for the 2022 THOR MOTOR COACH RIZE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
22-09 Rev. A — EQUIPMENT
Revision to TSB 22-09 adding additional steps to make the repair easier and a time adjustment was made for the repair time.
TSB 21-03 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This document refers to corrective actions for the repair and sealing of roof systems identified by the OEM.
NHTSA Investigations for the 2022 THOR MOTOR COACH RIZE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the THOR MOTOR COACH RIZE
- 2021 THOR MOTOR COACH RIZE — 6 complaints
- 2022 THOR MOTOR COACH RIZE (current)
- 2023 THOR MOTOR COACH RIZE — 5 complaints
- 2024 THOR MOTOR COACH RIZE — 0 complaints
Other THOR MOTOR COACH Models
- THOR MOTOR COACH HURRICANE — 63 total complaints
- THOR MOTOR COACH PALAZZO — 55 total complaints
- THOR MOTOR COACH WINDSPORT — 55 total complaints
- THOR MOTOR COACH A.C.E. — 50 total complaints
- THOR MOTOR COACH CHALLENGER — 43 total complaints
- THOR MOTOR COACH MIRAMAR — 39 total complaints
- THOR MOTOR COACH OUTLAW — 34 total complaints
- THOR MOTOR COACH FOUR WINDS — 31 total complaints