Vehicle Safety Data

2015 THOR MOTOR COACH CITATION — Problems, Recalls & Safety Data

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N/A

Safety Rating

2

Owner Complaints

3

Recalls

ACTIVE RECALL

0

Service Bulletins

0

Investigations

Overview of the 2015 THOR MOTOR COACH CITATION

The 2015 THOR MOTOR COACH CITATION has received a total of 2 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:OTHER:LABELS, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER, STRUCTURE:BODY:ROOF AND PILLARS. The most commonly reported problem area is the Electrical System (1 complaint).

Recalls for the 2015 THOR MOTOR COACH CITATION

NHTSA has recorded 3 recalls for the 2015 THOR MOTOR COACH CITATION, potentially affecting up to 12,954 vehicles.

Recall 19V714000 — EQUIPMENT:OTHER:LABELS

| 101 vehicles affected

Defect: Thor Motor Coach (TMC) is recalling certain 2014 Tuscany 36M, 40E, 2015 Citation 24SL, Siesta 24SL, Axis 25.1 and Vegas 25.1, 2016 Four Winds 31E, 31W, 35SF, Chateau 31E, 31W, Synergy SD24, Citation 24SL, 24SS and Siesta 24SL, 24SS, 2017 Four Winds 31E, 31W, Chateau 31E, 35SD, Citation 24SS and Siesta 24SS, 2018 Citation 24SS and Siesta 24SS, 2019 Quantum...

Consequence: An inadvertently overloaded motorhome due to an incorrect carrying capacity can increase the risk of a crash.

Remedy: TMC will notify owners, and dealers will issue new OCCC labels with correct seating positions and weight calculations, free of charge. The recall began November 21, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall...

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Recall 15V745000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

| 12,656 vehicles affected

Defect: Thor Motor Coach (Thor) is recalling certain model year 2011-2016 Thor Challenger, Thor Citation, Thor Hurricane, Thor Tuscany, Thor Windsport, 2011-2012 Thor Astoria, Thor Avanti, Thor Chateau, 2011-2014 Thor Daybreak, 2011-2015 Thor Outlaw, Thor Siesta, 2014-2015 Thor Miramar, 2012 Thor Four Winds, 2008-2011 Damon Astoria, Damon Daybreak, Damon Outlaw, Damon Tuscany, 2008-2012, Damon Challenger, 2008-2010 Damon Essence, 2009-2011 Damon Avanti,...

Consequence: Unstable entry and exit steps increase the risk of injury.

Remedy: Thor will notify owners, and dealers will install a retainer bracket to reinforce the operating mechanism and replace all of the affected bolts, free of charge. The recall began on January 6, 2016. Owners may contact Thor customer service at...

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Recall 15V191000 — STRUCTURE:BODY:ROOF AND PILLARS

| 197 vehicles affected

Defect: Thor Motor Coach (Thor) is recalling certain model year 2015 Siesta and Citation motorhomes manufactured from September 26, 2014, through February 27, 2015, and built on a Mercedes-Benz Sprinter chassis. In the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe frontal crash, may have been installed incorrectly.

Consequence: If a vehicle that has an incorrectly installed abutting wedge is involved in a severe frontal crash, a greater force may be necessary to open the doors, increasing the risk of injury.

Remedy: Mercedes-Benz will notify owners on behalf of Thor, and dealers will inspect and, if necessary, correct the installation of the abutting wedge, free of charge. The recall began on March 23, 2015. Owners may contact Thor customer service at 1-877-500-1020...

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Owner Complaints for the 2015 THOR MOTOR COACH CITATION

2 complaints have been filed with NHTSA for the 2015 THOR MOTOR COACH CITATION. Below is a breakdown by vehicle component.

Electrical System
Complaints: 1
Structurebody
Complaints: 1

Most Recent Complaints

#10966340 | ELECTRICAL SYSTEM | | 15,000 miles
DISCOVERED TODAY THAT THE MAIN SHORE ELECTRIC BREAKER NEUTRAL WAS LOOSE. FROM MY EXAMINATION THE NEUTRAL BUS SCREW WAS STRIPPED AND THE WIRE WAS LOOSE WITHIN THE BUS. THIS APPEARS TO BE FROM ORIGINAL MANUFACTURE SINCE THE FASTENING SCREW WOULD NOT LOOSEN OR TIGHTEN BUT WAS FIRMLY STUCK IN THE BUS. I FOUND THIS WHEN TROUBLE SHOOTING THE LOSS OF SHORE POWER AND THE NEUTRAL WIRE CAUSE A LARGE SPARK WHEN IT MADE CONTACT WITH THE BUS. AS SEEN IN THE PICTURE THE NEUTRAL WIRE IS BURNED FROM POSSIBLE FROM PREVIOUS SPARKING. THIS COULD BE A SIGNIFICANT FIRE HAZARD FORM THE SPARKING. I WANTED TO JUST SEND THIS TO THE MANUFACTURER BUT THEIR WEB SITE DOESN'T HAVE E-MAIL CONTACTS AND DOESN'T ALLOW PICTURE UPLOADING THAT I COULD TELL. THIS OCCURRED STATIONARY IN MY DRIVEWAY.
#10893885 | STRUCTURE:BODY | | N/A miles
THE ACCESS PANEL TO THE ATWOOD FURNACE HAS THE VENTS REVERSED SO IT ALLOWS RAIN AND OTHER DEBRIS TO FALL ON TO THE ELECTRICAL COMPONENTS OF THE FURNACE CAUSING THE SYSTEM TO SHORT OUT. PROPANE IS THE FUEL SOURCE FOR THE HEATER AND COULD LEAD TO FIRE AND POSSIBLE EXPLOSION. THIS PROBLEM EXISTS ON MANY THOR PRODUCTS INCLUDING THE SIESTA, AXIS, ACE AND VEGAS AND POSSIBLY ANY MODEL USING THE ATWOOD FURNACE.

Safety Rating for the 2015 THOR MOTOR COACH CITATION

NHTSA has not yet tested the 2015 THOR MOTOR COACH CITATION in its New Car Assessment Program.

Technical Service Bulletins for the 2015 THOR MOTOR COACH CITATION

No technical service bulletins have been reported for this vehicle.

NHTSA Investigations for the 2015 THOR MOTOR COACH CITATION

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the THOR MOTOR COACH CITATION

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Other THOR MOTOR COACH Models

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