2013 THOR MOTOR COACH CHALLENGER — Problems, Recalls & Safety Data

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N/A

Safety Rating

3

Owner Complaints

5

Recalls

ACTIVE RECALL

0

Service Bulletins

0

Investigations

Overview of the 2013 THOR MOTOR COACH CHALLENGER

The 2013 THOR MOTOR COACH CHALLENGER has received a total of 3 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with VISIBILITY:WINDSHIELD WIPER/WASHER, EQUIPMENT, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER. The most commonly reported problems involve the Electrical System (1 complaint), Exterior Lighting (1 complaint), and Visibilitywiper (1 complaint).

Recalls for the 2013 THOR MOTOR COACH CHALLENGER

NHTSA has recorded 5 recalls for the 2013 THOR MOTOR COACH CHALLENGER, potentially affecting up to 126,578 vehicles.

Recall 18V705000 — VISIBILITY:WINDSHIELD WIPER/WASHER

| 2,854 vehicles affected

Defect: Thor Motor Coach (TMC) is recalling certain 2013 Thor Ace, Daybreak, Challenger, Windsport, Hurricane, Outlaw, Tuscany, and Palazzo motorhomes. The windshield wiper system may have been incorrectly installed, causing the wipers to fail during use, reducing driver visibility.

Consequence: A reduction of driver visibility can increase the risk of a crash.

Remedy: TMC will notify owners, and dealers will verify that the windshield wiper system is installed correctly, repairing or replacing the wiper system as needed, free of charge. The recall began November 28, 2018. Owners may contact TMC customer service at...

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Recall 17V758000 — EQUIPMENT

| 110,400 vehicles affected

Defect: Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach...

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or...

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Recall 15V745000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

| 12,656 vehicles affected

Defect: Thor Motor Coach (Thor) is recalling certain model year 2011-2016 Thor Challenger, Thor Citation, Thor Hurricane, Thor Tuscany, Thor Windsport, 2011-2012 Thor Astoria, Thor Avanti, Thor Chateau, 2011-2014 Thor Daybreak, 2011-2015 Thor Outlaw, Thor Siesta, 2014-2015 Thor Miramar, 2012 Thor Four Winds, 2008-2011 Damon Astoria, Damon Daybreak, Damon Outlaw, Damon Tuscany, 2008-2012, Damon Challenger, 2008-2010 Damon Essence, 2009-2011 Damon Avanti,...

Consequence: Unstable entry and exit steps increase the risk of injury.

Remedy: Thor will notify owners, and dealers will install a retainer bracket to reinforce the operating mechanism and replace all of the affected bolts, free of charge. The recall began on January 6, 2016. Owners may contact Thor customer service at...

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Recall 14V127000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

| 241 vehicles affected

Defect: Thor Motor Coach (Thor) is recalling certain model year 2013-2014 Challenger and Tuscany recreational vehicles, and 2014 Tuscany XTE and Palazzo recreational vehicles manufactured March 8, 2013, through August 8, 2013, and equipped with certain Frigidaire KG-series microwave models CFMV152CLB and CFMV154CLS manufactured January 27, 2013, through April 10, 2013 in the serial number range KG30607951 through KG31600670. In the...

Consequence: If the microwave starts on its own and there are contents inside, a fire could result.

Remedy: Thor will notify owners, and dealers will repair the membrane/keypad component, free of charge. The recall began on May 12, 2014. Owners may contact Thor Motor Coach at 1-877-500-1020. Thor's number for this recall is RC000088. Note: Until the microwave...

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Recall 13V164000 — EQUIPMENT

| 427 vehicles affected

Defect: Thor Motor Coach is recalling certain model year 2013-2014 Challenger, Four Winds 5000, Hurricane, Chateau, Chateau Sport, and Windsport; model year 2013 Palazzo and Four Winds Siesta and model year 2014 Majestic motorhomes manufactured February 13, 2013, through April 09, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor...

Consequence: If motor damage occurs, it is possible that the awning can unfurl unexpectedly, either while the motorhome is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.

Remedy: Thor Motor Coach will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began during May 2013. Owners may contact Thor at 1-877-855-2867 or Dometic...

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Owner Complaints for the 2013 THOR MOTOR COACH CHALLENGER

3 complaints have been filed with NHTSA for the 2013 THOR MOTOR COACH CHALLENGER. Below is a breakdown by vehicle component.

Most Recent Complaints

#11290953 | VISIBILITY/WIPER | | 1,500 miles
I HAVE TROUBLE WITH THE WINDSHIELD WIPERS SINCE I FIRST BOUGHT THIS RV. IT WILL GO PAST THE WINDSHIELD, AND NOT COME BACK UP. I HAVE TRIED TO REPAIR IT, BUT IT WORKS ITSELF LOOSE. THIS IS ALMOST ANY TIME I USE THE WIPERS. I HAVE TO READJUST THEM.
#10682941 | ELECTRICAL SYSTEM | | 9,450 miles
I WISH TO REPORT A POTENTIAL FIRE HAZARD TO 2013 THOR CHALLENGER MODEL 37KT MOTOR HOMES. MY WIFE AND I PURCHASED A NEW 2013 THOR CHALLENGER MODEL 37KT MOTOR HOME IN JUNE, 2012. THE UNIT DID NOT COME WITH LED LIGHTING. I WISH TO STATE THAT MY WIFE AND I ARE FULLTIME RV'ERS. YESTERDAY, FEBRUARY 11, 2015, MY WIFE HAD BEEN SITTING FOR SEVERAL HOURS AT THE DINING ROOM TABLE DOING PAPERWORK. THE LIGHT FIXTURE ABOVE THE TABLE HAD BEEN ON FOR SEVERAL HOURS. WE DISCOVERED A STRONG ODOR OF BURNING PLASTIC AND FOUND THAT IT WAS COMING FROM THE LIGHT FIXTURE. I ALSO FOUND THAT THE GLOBES OF THIS FIXTURE WERE EXTREMELY HOT AND STARTING TO MELT. SMOKE WAS COMING FROM THE GLOBE. ONE OF THE PLASTIC RINGS THAT HELD A BULB HAD DISCOLORED AND MELTED. THE BULBS HAVE SINCE BEEN REMOVED AND REPLACED WITH LED BULBS. THIS IS THE THIRD INCIDENT INVOLVING DEFECTIVE WIRING IN OUR RV. THE FIRST INCIDENT WAS IN 2013. IN LATE 2013 I STARTED DETECTING A SLIGHT ODOR OF OZONE OR SOMETHING THAT SMELLED LIKE IT WAS BURNING PLASTIC. I WOULD NOT LOCATE THE SOURCE. AFTERWARDS, WE STARTED HAVING THE KITCHEN/DINING ROOM CEILING LIGHTS TO FLICKER. THEY FINALLY WENT OUT COMPLETELY. I CONTACTED THOR MOTOR COACH TO ADDRESS THE PROBLEM. A RV REPAIR SERVICEMAN DISCOVERED THAT THE PROBLEM WAS LOCATED UNDER THE BED IN THE ELECTRIC PANEL HOUSING THE FUSES. A WIRE CONNECTOR FOR THE CEILING WIRING HAD MELTED. THE REPAIRMAN ADVISED THAT THE WIRING USED WAS NOT ADEQUATE FOR THE NUMBER OF LIGHTS ON THIS CIRCUIT. HE RECOMMENDED SWITCHING TO LED LIGHTING. IN NOVEMBER OF 2014 I HAD TO REPLACE THE LIGHT FIXTURE ABOVE THE KITCHEN SINK BECAUSE THE ORIGINAL LIGHT BULB HAD GENERATED SO MUCH HEAT THAT IT MELTED THE LENS OF THE FIXTURE AND THEN QUIT WORKING ENTIRELY. I HAVE KEPT MOST OF THE COMPONENTS DESCRIBED ABOVE AND WILL MAKE THEM AVAILABLE FOR YOUR INSPECTION IF NECESSARY. *TR
#10682941 | EXTERIOR LIGHTING | | 9,450 miles
I WISH TO REPORT A POTENTIAL FIRE HAZARD TO 2013 THOR CHALLENGER MODEL 37KT MOTOR HOMES. MY WIFE AND I PURCHASED A NEW 2013 THOR CHALLENGER MODEL 37KT MOTOR HOME IN JUNE, 2012. THE UNIT DID NOT COME WITH LED LIGHTING. I WISH TO STATE THAT MY WIFE AND I ARE FULLTIME RV'ERS. YESTERDAY, FEBRUARY 11, 2015, MY WIFE HAD BEEN SITTING FOR SEVERAL HOURS AT THE DINING ROOM TABLE DOING PAPERWORK. THE LIGHT FIXTURE ABOVE THE TABLE HAD BEEN ON FOR SEVERAL HOURS. WE DISCOVERED A STRONG ODOR OF BURNING PLASTIC AND FOUND THAT IT WAS COMING FROM THE LIGHT FIXTURE. I ALSO FOUND THAT THE GLOBES OF THIS FIXTURE WERE EXTREMELY HOT AND STARTING TO MELT. SMOKE WAS COMING FROM THE GLOBE. ONE OF THE PLASTIC RINGS THAT HELD A BULB HAD DISCOLORED AND MELTED. THE BULBS HAVE SINCE BEEN REMOVED AND REPLACED WITH LED BULBS. THIS IS THE THIRD INCIDENT INVOLVING DEFECTIVE WIRING IN OUR RV. THE FIRST INCIDENT WAS IN 2013. IN LATE 2013 I STARTED DETECTING A SLIGHT ODOR OF OZONE OR SOMETHING THAT SMELLED LIKE IT WAS BURNING PLASTIC. I WOULD NOT LOCATE THE SOURCE. AFTERWARDS, WE STARTED HAVING THE KITCHEN/DINING ROOM CEILING LIGHTS TO FLICKER. THEY FINALLY WENT OUT COMPLETELY. I CONTACTED THOR MOTOR COACH TO ADDRESS THE PROBLEM. A RV REPAIR SERVICEMAN DISCOVERED THAT THE PROBLEM WAS LOCATED UNDER THE BED IN THE ELECTRIC PANEL HOUSING THE FUSES. A WIRE CONNECTOR FOR THE CEILING WIRING HAD MELTED. THE REPAIRMAN ADVISED THAT THE WIRING USED WAS NOT ADEQUATE FOR THE NUMBER OF LIGHTS ON THIS CIRCUIT. HE RECOMMENDED SWITCHING TO LED LIGHTING. IN NOVEMBER OF 2014 I HAD TO REPLACE THE LIGHT FIXTURE ABOVE THE KITCHEN SINK BECAUSE THE ORIGINAL LIGHT BULB HAD GENERATED SO MUCH HEAT THAT IT MELTED THE LENS OF THE FIXTURE AND THEN QUIT WORKING ENTIRELY. I HAVE KEPT MOST OF THE COMPONENTS DESCRIBED ABOVE AND WILL MAKE THEM AVAILABLE FOR YOUR INSPECTION IF NECESSARY. *TR

Safety Rating for the 2013 THOR MOTOR COACH CHALLENGER

NHTSA has not yet tested the 2013 THOR MOTOR COACH CHALLENGER in its New Car Assessment Program.

Technical Service Bulletins for the 2013 THOR MOTOR COACH CHALLENGER

No technical service bulletins have been reported for this vehicle.

NHTSA Investigations for the 2013 THOR MOTOR COACH CHALLENGER

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the THOR MOTOR COACH CHALLENGER

Other THOR MOTOR COACH Models

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