Vehicle Safety Data

2017 THOR MOTOR COACH AXIS — Problems, Recalls & Safety Data

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N/A

Safety Rating

4

Owner Complaints

2

Recalls

ACTIVE RECALL

0

Service Bulletins

0

Investigations

Overview of the 2017 THOR MOTOR COACH AXIS

The 2017 THOR MOTOR COACH AXIS has received a total of 4 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with EQUIPMENT, EQUIPMENT:OTHER:LABELS. The most commonly reported problem area is the Visibilitywiper (3 complaints).

Recalls for the 2017 THOR MOTOR COACH AXIS

NHTSA has recorded 2 recalls for the 2017 THOR MOTOR COACH AXIS, potentially affecting up to 110,907 vehicles.

Recall 17V758000 — EQUIPMENT

| 110,400 vehicles affected

Defect: Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach...

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or...

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Recall 17V634000 — EQUIPMENT:OTHER:LABELS

| 507 vehicles affected

Defect: Thor Motor Coach (TMC) is recalling certain 2017-2018 Challenger, Axis, Chateau, Four Winds, Hurricane, Miramar, Palazzo, Tuscany, Vegas, Venetian, and Windsport motorhomes. The cargo carrying capacity (CCC) label on these vehicles may indicate an incorrect water capacity for the water heater/fresh water tank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS)...

Consequence: If the water capacity information is incorrect and it causes the vehicle to be over loaded, there would be an increased risk of a crash.

Remedy: TMC will notify owners and send them corrected labels, free of charge. The recall began on November 15, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000147.

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Owner Complaints for the 2017 THOR MOTOR COACH AXIS

4 complaints have been filed with NHTSA for the 2017 THOR MOTOR COACH AXIS. Below is a breakdown by vehicle component.

Visibilitywiper
Complaints: 3
Steering
Complaints: 1

Most Recent Complaints

#11440084 | VISIBILITY/WIPER | | N/A miles
SUBJECT: WIPER ON DRIVER SIDE. 2017 THOR AXIS MOTORHOME. WIPER SWEEP (FROM CENTER PARK) STOPS MID-LEFT HAND BEFORE RETURNING TO PARK POSITION. THUS, THE BLADE STOPS DIRECTLY IN FRONT OF THE DRIVER VIEW FORWARD, OBSTRUCTING ONCOMING TRAFFIC VIEW TO THE LEFT OF THE DRIVERS FIELD OF VISION. THE WIPER BLADE DOES NOT CLEAR RAIN ALL THE WAY TO THE LEFT SIDE OF THE DRIVERS VIEW. THOR MOTORS CLAIMS THERE IS NO FIX, AND OTHER OWNERS HAVE MADE THE SAME COMPLAINT ON THE THOR FORUM SITE.
#11329916 | VISIBILITY/WIPER | | 7,500 miles
I BOUGHT ON 9-12-17, ON THE 1ST RAIN, WIPERS ONLY CLEARED ABOUT 50% OF THE DRIVERS VIEW. DEALER MADE ADJUSTMENT TO COVER MORE WINDSHIELD WHICH NOW LEFT TIE WIPERS ABOUT 1 FT. FROM BOTTOM WHEN RESTING, I CAN LIVE WITH THAT, PROBLEM NOW WAS IN 2ND RAIN AND WIND, THE WIPERS WRAPPED AROUND BOTH CORNER POSTS, HAD TO TURN OFF WIPERS AND PULL OVER. I TOOK BACK TO DEALER AND HAD THEM RETURN TO ORIGINAL POSITION, 50% BETTER THEN NONE. HAVE NOT NEEDED WIPERS UNTIL 6-9-2020 AND IN A POURING RAIN AND 20 MPH WIND, WIPERS ONCE AGAIN WRAPPED AROUND BOTH POSTS. UNABLE TO USE WIPERS AT ALL, MADE TO MY SHORT DESTINATION WITH VERY LIMITED VISIBILITY. CALLED MANUFACTURER AND THEY STATED THAT DEALER NEVER REPORTED THE ISSUE AND THAT OUT OF WARRANTY, AND SHOULD HAVE ANY RV DEALER ADJUST, UNFORTUNATELY THIS HAS BEEN DONE THE LAST TRIP TO DEALER AND AS STATED THE SITUATION STILL EXISTS! AS STATED WIPERS COVER ABOUT 50 % OF DRIVERS VIEW, BUT MODERATE RAIN AND WIND WHEN DRIVING ON HWY MAKE THEM UNUSABLE.
#11258290 | VISIBILITY/WIPER | | 21,000 miles
TRAVELING WEST ON I94 NORTH DAKOTA IN A CONSTRUCTION ZONE DURING A RAINSTORM. THE WINDSHIELD WIPERS BECAME ENTANGLED WHEN THEY WENT OUT OF SYNC CAUSING THE DRIVER SIDE WIPER LINKAGE TO BREAK. WE WERE FORCED TO CONTINUE DRIVING UNTIL WE EXITED THE CONSTRUCTION ZONE AS THERE WAS NO SHOULDER AND INTERSTATE TRAFFIC WAS TWO DIRECTIONS ON ONE SIDE. THIS WAS THE FOURTH TIME THE WIPERS FAILED IN TWO YEARS. PREVIOUS RECALL HAD BEEN PERFORMED ON WIPERS.
#11112278 | STEERING | | N/A miles
AFTER A YEAR OF THE BATTERY DRAINING EVERY FEW DAYS AND MANY MONTHS IN SERVICE, A FORD SERVICE CENTER FOUND A SEVERELY RUSTED STEERING COLUMN INSIDE THE RV. THE VEHICLE WAS THEREFORE NOT GOING FULLY INTO PARK. (I AM ENTERING MARCH 1, 2018 AS THE DATE, BUT WE WERE DRIVING THE VEHICLE INTERMITTENTLY FROM MARCH 2017-OCTOBER 2017 EXPERIENCING THE PROBLEM.)

Safety Rating for the 2017 THOR MOTOR COACH AXIS

NHTSA has not yet tested the 2017 THOR MOTOR COACH AXIS in its New Car Assessment Program.

Technical Service Bulletins for the 2017 THOR MOTOR COACH AXIS

No technical service bulletins have been reported for this vehicle.

NHTSA Investigations for the 2017 THOR MOTOR COACH AXIS

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the THOR MOTOR COACH AXIS

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Other THOR MOTOR COACH Models

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