2018 THOMAS BUILT BUSES MINOTOUR — Problems, Recalls & Safety Data
N/A
Safety Rating
2
Owner Complaints
13
Recalls
8
Service Bulletins
0
Investigations
Overview of the 2018 THOMAS BUILT BUSES MINOTOUR
The 2018 THOMAS BUILT BUSES MINOTOUR has received a total of 2 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 16 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS, FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY, EQUIPMENT ADAPTIVE/MOBILITY. 8 technical service bulletins have been issued by Daimler Trucks North America, LLC for this model year. The most commonly reported problem area is the Power Train (1 complaint).
Recalls for the 2018 THOMAS BUILT BUSES MINOTOUR
NHTSA has recorded 16 recalls for the 2018 THOMAS BUILT BUSES MINOTOUR, potentially affecting up to 144,337 vehicles.
Recall 21V741000 — ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS
| 87 vehicles affected
Defect: Daimler Trucks North America, LLC. (DTNA) is recalling certain 2015-2018 Thomas Built Minotour school buses. The under-body shut-off solenoid connector that connects to the CNG fuel tank may corrode, which could result in an electrical short.
Consequence: A short at the connector may cause a flame or overheating, increasing the risk of a fire.
Remedy: Dealers will replace the CNG fuel shut-off solenoid, free of charge. Owner notification letters are were mailed February 03, 2022. Owners may contact DTNA's customer service at 1-800-547-0712. DTNA's number for this recall is FL-903.
View full details →Recall 21V741000 — FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
| 87 vehicles affected
Defect: Daimler Trucks North America, LLC. (DTNA) is recalling certain 2015-2018 Thomas Built Minotour school buses. The under-body shut-off solenoid connector that connects to the CNG fuel tank may corrode, which could result in an electrical short.
Consequence: A short at the connector may cause a flame or overheating, increasing the risk of a fire.
Remedy: Dealers will replace the CNG fuel shut-off solenoid, free of charge. Owner notification letters are were mailed February 03, 2022. Owners may contact DTNA's customer service at 1-800-547-0712. DTNA's number for this recall is FL-903.
View full details →Recall 20V690000 — EQUIPMENT ADAPTIVE/MOBILITY
| 615 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2008-2021 Thomas Built Buses Minotour school buses. The driver may be able to release the park brake and shift the transmission out of Park and into a drive gear while the wheelchair lift is deployed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard...
Consequence: If the vehicle is put into drive while the wheelchair lift is deployed, the vehicle may move forward or backward, increasing the risk of injury.
Remedy: DTNA will notify owners, and dealers will have the wheelchair lift wiring modified as needed, free of charge. DTNA issued owners an interim notification on January 6, 2021. Owner notification letters were mailed on May 19, 2021. Owners may contact...
View full details →Recall 20V690000 — EQUIPMENT ADAPTIVE/MOBILITY
| 615 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2008-2021 Thomas Built Buses Minotour school buses. The driver may be able to release the park brake and shift the transmission out of Park and into a drive gear while the wheelchair lift is deployed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard...
Consequence: If the vehicle is put into drive while the wheelchair lift is deployed, the vehicle may move forward or backward, increasing the risk of injury.
Remedy: DTNA will notify owners, and dealers will have the wheelchair lift wiring modified as needed, free of charge. DTNA issued owners an interim notification on January 6, 2021. Owner notification letters were mailed on May 19, 2021. Owners may contact...
View full details →Recall 19V712000 — SEATS
| 53,528 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2020 Thomas Built Saf-T-Liner EFX, Minotour, Saf-T-Liner C2, and Saf-T-Liner HDX school buses equipped with SynTec S3B or S3C seats. The seats may have been manufactured with styrene blocks that may not provide sufficient impact absorption in certain specific areas around the steel seat frame of the back support. As such,...
Consequence: The lack of impact absorption increases the risk of injury in the event of a crash.
Remedy: DTNA will notify owners, and dealers will install additional impact material between the re-bond back and the vinyl back cover to increase the amount of absorption, free of charge. DTNA issued owners an interim notification on November 29, 2019. The...
View full details →Recall 19V712000 — SEATS
| 53,528 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2020 Thomas Built Saf-T-Liner EFX, Minotour, Saf-T-Liner C2, and Saf-T-Liner HDX school buses equipped with SynTec S3B or S3C seats. The seats may have been manufactured with styrene blocks that may not provide sufficient impact absorption in certain specific areas around the steel seat frame of the back support. As such,...
Consequence: The lack of impact absorption increases the risk of injury in the event of a crash.
Remedy: DTNA will notify owners, and dealers will install additional impact material between the re-bond back and the vinyl back cover to increase the amount of absorption, free of charge. DTNA issued owners an interim notification on November 29, 2019. The...
View full details →Recall 19V170000 — EQUIPMENT ADAPTIVE/MOBILITY
| 410 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2003-2019 Thomas Built Buses Minotour school buses built on a Ford chassis equipped with a specific wheelchair lift option. The wheelchair lift can be operated without the parking brake being engaged after they key is turned off.
Consequence: When the vehicle is in neutral with the ignition and the parking brake off, the vehicle may move. Using the wheelchair lift during this time can increase the risk of injury.
Remedy: DTNA has notified owners, and dealers will modify the wheelchair lift wiring harness, free of charge. DTNA issued owners an interim notification on April 10, 2019. The recall began December 20, 2019. Owners may contact DTNA customer service at 1-800-547-0712....
View full details →Recall 18V301000 — EQUIPMENT ADAPTIVE/MOBILITY
| 1,688 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2018 Thomas Built Buses Minotour school buses built on a Ford chassis and equipped with an optional wheelchair lift. The wheelchair lift may be allowed to operate when the vehicle is in neutral or drive, due to missing relay in the interlock wiring harness.
Consequence: If the vehicle can be moved while the wheelchair lift is being used, there is an increased the risk of injury.
Remedy: DTNA will notify owners, and dealers will inspect the wheelchair lift wiring, correcting it as necessary, free of charge. Daimler issued an interim notification to owners on June 19, 2018. The recall began November 15, 2019. Owners may contact DTNA...
View full details →Recall 18V698000 — STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
| 701 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2019 Thomas Built Buses Minotour school buses with 36" or 39" wide seats. The rear emergency exit door may not open wide enough to meet the unobstructed emergency egress area requirements. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus...
Consequence: If the emergency exit door does not open wide enough, it may limit the ability to exit the bus, increasing the risk of injury in the event of an emergency.
Remedy: DTNA will notify owners, and dealers will modify the rear door slide system, increasing the angle that the door can open, free of charge. DTNA issued owners an interim notification on November 8, 2018. The recall began June 28, 2019....
View full details →Recall 18V192000 — SEATS
| 6,606 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, Saf-T-Liner EFX, and Minotour school buses, equipped with certain Syntec-brand S3B, Non-Restraint, Wall Mounted Seats. The wall mounting bracket may crack, which may cause the seat to not remain secured in place in the event of a crash.
Consequence: In the event of a crash, if the seat does not remain secured to the wall, the occupant has an increased risk of an injury.
Remedy: DTNA will notify owners, and dealers will install an additional wall mounting bracket, free of charge. DTNA issued an interim notification to owners on May 9, 2018. The recall began May 10, 2018. Owners may contact DTNA customer service at...
View full details →Recall 18V193000 — SEATS
| 6 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, Saf-T-Liner EFX, and Minotour transit buses, equipped with certain Syntec-brand S3B, Non-Restraint, Wall Mounted Seats. The wall mounting bracket may crack, which may cause the seat to not remain secured in place in the event of a crash.
Consequence: In the event of a crash, if the seat does not remain secured to the wall, the occupant has an increased risk of an injury.
Remedy: DTNA will notify owners, and dealers will install an additional wall mounting bracket, free of charge. DTNA issued an interim notification to owners on May 10, 2018. The recall began May 10, 2018. Owners may contact DTNA customer service at...
View full details →Recall 18V254000 — SEATS
| 24 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner EFX, Saf-T-Liner HDX, and Minotour transit buses, equipped with certain S3B Restraint Wall Mounted Seats. The wall mounting bracket may crack, causing the seat to not remain secured in place in the event of a crash.
Consequence: In the event of a crash, if the seat does not remain secured to the wall, the occupant has an increased risk of an injury.
Remedy: DTNA will notify owners, and dealers will install an additional wall mounting bracket, free of charge. Daimler issued an interim notification to owners on June 15, 20 18. The recall began January 3, 2019. Owners may contact DTNA customer service...
View full details →Recall 18V253000 — SEATS
| 23,102 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, Saf-T-Liner EFX, and Minotour school buses equipped with S3B Restraint Wall Mounted Seats. The wall mounting bracket may crack, causing the seat to not remain secured in place in the event of a crash.
Consequence: In the event of a crash, if the seat does not remain secured to the wall, the occupant has an increased risk of an injury.
Remedy: DTNA will notify owners, and dealers will install an additional wall mounting bracket, free of charge. Daimler issued owners an interim notification on June 12, 2018. The recall began January 3, 2019. Owners may contact DTNA customer service at 1-800-547-0712....
View full details →Recall 18V157000 — EQUIPMENT ADAPTIVE/MOBILITY
| 3,304 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2007-2018 Thomas Built Buses Minotour school buses built on GM chassis and equipped with wheelchair lifts. The wheelchair lift may be operated while the vehicle is in Neutral or Drive.
Consequence: If the wheelchair lift can be operated when the vehicle is not in Park, there is increased risk of injury to the lift user.
Remedy: DTNA will notify owners, and dealers will inspect the wheelchair lift, correcting the electrical connections as necessary, free of charge. DTNA issued owners an interim notification on April 26, 2018. The recall began November 15, 2018. Owners may contact DTNA...
View full details →Recall 18V158000 — EQUIPMENT ADAPTIVE/MOBILITY
| 14 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2007-2018 Thomas Built Buses Minotour transit buses built on GM chassis and equipped with wheelchair lifts. The wheelchair lift may be operated while the vehicle is in Neutral or Drive.
Consequence: If the wheelchair lift can be operated when the vehicle is not in Park, there is increased risk of injury to the lift user.
Remedy: DTNA will notify owners, and dealers will inspect the wheelchair lift, correcting the electrical connections as necessary, free of charge. DTNA issued owners an interim notification on April 26, 2018. The recall began November 15, 2018. Owners may contact DTNA...
View full details →Recall 17V312000 — SEATS
| 22 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2018 Thomas Built Buses Minotour DRW school buses. The occupant seats may have been installed without reinforcement brackets being used underneath the seat rail as intended.
Consequence: Without reinforcement brackets, in the event of a crash, the seats may come loose, increasing the risk of injury.
Remedy: DTNA will notify owners, and dealers will inspect the seats and install reinforcement brackets as necessary, free of charge. An interim notice was mailed to owners on July 5, 2017. The recall began on August 11, 2017. Owners may contact...
View full details →Owner Complaints for the 2018 THOMAS BUILT BUSES MINOTOUR
2 complaints have been filed with NHTSA for the 2018 THOMAS BUILT BUSES MINOTOUR. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Power Trainautomatic Transmission | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Lost all forward gear. As show in the picture attached of the valve body the number 1 valve body check ball pointed at with the yellow arrow is significantly smaller the the rest of the check balls. This causes the vehical to lose all forward gears and potentialy putting you harms way. This come whithout warning and no check engine light. I run a fleet of about 60 of these vans and it has happened with at least 5 of my vans in the couple of years two of which have been repaired by the dealer. It is just a matter of time a van gets stuck in the middle of an intersection or on a railroad crossing.
Lost all forward gear. As show in the picture attached of the valve body the number 1 valve body check ball pointed at with the yellow arrow is significantly smaller the the rest of the check balls. This causes the vehical to lose all forward gears and potentialy putting you harms way. This come whithout warning and no check engine light. I run a fleet of about 60 of these vans and it has happened with at least 5 of my vans in the couple of years two of which have been repaired by the dealer. It is just a matter of time a van gets stuck in the middle of an intersection or on a railroad crossing.
Safety Rating for the 2018 THOMAS BUILT BUSES MINOTOUR
NHTSA has not yet tested the 2018 THOMAS BUILT BUSES MINOTOUR in its New Car Assessment Program.
Technical Service Bulletins for the 2018 THOMAS BUILT BUSES MINOTOUR
Daimler Trucks North America, LLC has issued 8 technical service bulletins (TSBs) for the 2018 THOMAS BUILT BUSES MINOTOUR. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
TechTalk4725 — EQUIPMENT
Tech Talk discussion about power steering fluid.
SS1034650 — STRUCTURE
Service Solution for MinoTours. This Service Solution is provided to report a product improvement in preventing water / dust intrusion in the drivers vestibule area.
SS1034611 — EQUIPMENT
Service Solution for Thomas Built Buses Minotours addressing the lack of heat coming from the rear wall heater. Adding a booster pump to improve heater coolant flow is now available.
SS1034611 — ENGINE AND ENGINE COOLING
Service Solution for Thomas Built Buses Minotours addressing the lack of heat coming from the rear wall heater. Adding a booster pump to improve heater coolant flow is now available.
D19M3 GHG17 — ELECTRICAL SYSTEM
D19M3 GHG17 Detroit? DD5? Software Reprogramming
ICI18-033 TBB FL — STRUCTURE:BODY:DOOR
Important Campaign Information to Dealers on TBB Minotour Emergency Doors
ICI18-011 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
ICI18-011 TBB FL763 ? Advance Notice and Dealer Actions
ICI18-011 TBB FL — SEATS
ICI18-011 TBB FL763 ? Advance Notice and Dealer Actions
NHTSA Investigations for the 2018 THOMAS BUILT BUSES MINOTOUR
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the THOMAS BUILT BUSES MINOTOUR
- 2013 THOMAS BUILT BUSES MINOTOUR — 0 complaints
- 2014 THOMAS BUILT BUSES MINOTOUR — 0 complaints
- 2015 THOMAS BUILT BUSES MINOTOUR — 0 complaints
- 2016 THOMAS BUILT BUSES MINOTOUR — 0 complaints
- 2017 THOMAS BUILT BUSES MINOTOUR — 0 complaints
- 2018 THOMAS BUILT BUSES MINOTOUR (current)
- 2019 THOMAS BUILT BUSES MINOTOUR — 0 complaints
- 2020 THOMAS BUILT BUSES MINOTOUR — 0 complaints
- 2021 THOMAS BUILT BUSES MINOTOUR — 0 complaints
- 2022 THOMAS BUILT BUSES MINOTOUR — 0 complaints
- 2023 THOMAS BUILT BUSES MINOTOUR — 0 complaints
Other THOMAS BUILT BUSES Models
- THOMAS BUILT BUSES SAF-T-LINER C2 — 25 total complaints
- THOMAS BUILT BUSES C2 — 10 total complaints
- THOMAS BUILT BUSES SAF-T-LINER HDX — 10 total complaints
- THOMAS BUILT BUSES FS-65 — 6 total complaints
- THOMAS BUILT BUSES MVP EF — 4 total complaints
- THOMAS BUILT BUSES EF — 2 total complaints
- THOMAS BUILT BUSES HDX — 2 total complaints
- THOMAS BUILT BUSES SAF-T-LINER ER — 2 total complaints