2002 TH!NK NEIGHBOR — Problems, Recalls & Safety Data
N/A
Safety Rating
4
Owner Complaints
1
Recall
13
Service Bulletins
0
Investigations
Overview of the 2002 TH!NK NEIGHBOR
The 2002 TH!NK NEIGHBOR has received a total of 4 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER. 13 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Electrical System (2 complaints), Electrical System12v24v48v Battery (1 complaint), and Power Train (1 complaint).
Recalls for the 2002 TH!NK NEIGHBOR
NHTSA has recorded 1 recall for the 2002 TH!NK NEIGHBOR, potentially affecting up to 735 vehicles.
Recall 02V073000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
| 735 vehicles affected
Defect: ON CERTAIN ELECTRIC VEHICLES, THE BRAKE MASTER CYLINDER PUSHROD, WHICH CONNECTS THE BRAKE PEDAL TO THE MASTER CYLINDER, COULD FRACTURE.
Consequence: FRACTURE OF THE PUSHROD WOULD RESULT IN THE LOSS OF THE SERVICE BRAKES. DEALERS WILL REPLACE THE BRAKE MASTER CYLINDER PUSHROD.
Remedy: DEALERS HAVE BEEN NOTIFIED TO STOP SALE OF THESE VEHICLES UNTIL THE PUSHROD HAS BEEN REPLACED. OWNER NOTIFICATION BEGAN MARCH 22, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT...
View full details →Owner Complaints for the 2002 TH!NK NEIGHBOR
4 complaints have been filed with NHTSA for the 2002 TH!NK NEIGHBOR. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 2 | 0 | 1 | 0 | 0 |
| Electrical System12v24v48v Battery | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 1 | 0 | 0 |
Most Recent Complaints
THE MAIN DISPLAY CLUSTER ON THE VEHICLE SIZZLED AND POPPED UPON TURNING THE VEHICLE ON, MELTING SOME PLASTIC ALONG WITH IT. THE VEHICLE WAS ENTIRELY INOPERABLE AFTER THIS HAPPENED. HAD I BEEN DRIVING WHILE THIS HAPPENED IT COULD HAVE POTENTIALLY PRESENTED A HAZARD TO MYSELF AND OTHER MOTORISTS IF MY MOMENTUM ALONE WERE NOT SUFFICIENT TO MOVE TO THE SIDE OF THE ROAD. *TR
I JUST PURCHASED A 2002 FORD THINK ELECTRIC VEHICLE. THE CLUSTER IN THE DASH SIZZLED AND EMITTED SMOKE, I THINK A SMALL FIRE WAS STARTED AND WENT OUT ON IT'S OWN. THE VEHICLE LOST POWER AND COULD NOT BE MOVED UNDER IT'S OWN POWER. WHEN I STARTED CHECKING ONLINE, I WAS SHOCKED TO FIND OUT THAT THIS IS EXTREMELY COMMON PROBLEM. I AM CERTAINLY NO SAFETY EXPERT, BUT IT WOULD SEEM TO ME THAT HAVING A COMPONENT BURN UP IN THE DASH, SIZZLING AND SMOKING THAT CAUSES A SUDDEN LOSS OF ELECTRICAL AND DRIVE POWER WOULD BE A SAFETY ISSUE. AGAIN, THIS IS EXTREMELY COMMON FOR THE FORD THINK AND IT'S ONLY A MATTER OF TIME UNTIL SOMEONE GETS HURT. I UNDERSTAND THERE IS A NEW REVISED CLUSTER FROM FORD, BUT IT TOO HAS THE VERY SAME PROBLEM. *TR
I JUST PURCHASED A 2002 FORD THINK ELECTRIC VEHICLE. THE CLUSTER IN THE DASH SIZZLED AND EMITTED SMOKE, I THINK A SMALL FIRE WAS STARTED AND WENT OUT ON IT'S OWN. THE VEHICLE LOST POWER AND COULD NOT BE MOVED UNDER IT'S OWN POWER. WHEN I STARTED CHECKING ONLINE, I WAS SHOCKED TO FIND OUT THAT THIS IS EXTREMELY COMMON PROBLEM. I AM CERTAINLY NO SAFETY EXPERT, BUT IT WOULD SEEM TO ME THAT HAVING A COMPONENT BURN UP IN THE DASH, SIZZLING AND SMOKING THAT CAUSES A SUDDEN LOSS OF ELECTRICAL AND DRIVE POWER WOULD BE A SAFETY ISSUE. AGAIN, THIS IS EXTREMELY COMMON FOR THE FORD THINK AND IT'S ONLY A MATTER OF TIME UNTIL SOMEONE GETS HURT. I UNDERSTAND THERE IS A NEW REVISED CLUSTER FROM FORD, BUT IT TOO HAS THE VERY SAME PROBLEM. *TR
TL*- THE CONTACT OWNS AN ELECTRIC FORD THINK 2002. ON SEPTEMBER 2003 WITH APPROXIMATELY 100 MILES ON THE ODOMETER THE VEHICLE DID NOT CHARGE AS NORMAL, STILL UNDER WARRANTY IT WAS TAKEN TO THE DEALER, WHERE THE BATTERY WAS CHANGED. ON MARCH 2004 THE VEHICLE STOPPED CHARGING PROPERLY. IT WAS TAKEN TO THE DEALER ,WHERE THEY REPLACED THE BATTERY. SUBSEQUENTLY, THE VEHICLE HAS BEEN TAKEN TO THE DEALER FOR THE SAME PROBLEM ON JULY 2004, OCTOBER 2004, MARCH 2005, JUNE 2005, OCTOBER 2005, APRIL 2006, AND NOVEMBER 2006. THE WARRANTY EXPIRED ON OCTOBER 2005. THE VEHICLE WAS AT THE DEALER FOR THE SAME PROBLEM SINCE NOVEMBER 2006, BECAUSE THE DEALERSHIP REFUSED TO REPLACE THE BATTERY WITHOUT A $1700.00 FEE. THE CONTACT FILED A COMPLAINT SINCE THIS PROBLEM WAS ONGOING SINCE THE VEHICLE WAS PURCHASED, THE CONTACT WANTED THE BATTERY TO BE REPLACED OR FIXED AT NO CHARGE. THE NUMBER OF OCCURRENCES WAS 9. *AK
Safety Rating for the 2002 TH!NK NEIGHBOR
NHTSA has not yet tested the 2002 TH!NK NEIGHBOR in its New Car Assessment Program.
Technical Service Bulletins for the 2002 TH!NK NEIGHBOR
Ford Motor Company has issued 13 technical service bulletins (TSBs) for the 2002 TH!NK NEIGHBOR. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
05412 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY
DIAGNOSTIC PROCEDURE FOR TH!NK NEIGHBOR ON-BOARD BATTERY CHARGER. *TT
04249 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY
LACK OF RANGE - BATTERY CHARGER REPLACEMENT PROCEDURE. *TT
17674 — ELECTRICAL SYSTEM
SHORT VEHICLE DRIVING RANGE. *TT
0432 — ELECTRICAL SYSTEM
THINK NEIGHBOR HIGH VOLTAGE HARNESS WIRE SPLICE KIT - SERVICE TIPS. *TT
17347 — ELECTRICAL SYSTEM
SHORT VEHICLE DRIVING RANGE. *TT
03197 — ELECTRICAL SYSTEM
LOW RANGE OR A NO START CONDITION. BATTERY PACK REMOVAL AND REPLACEMENT PROCEDURE. *TT
03184 — ELECTRICAL SYSTEM
GAUGE MALFUNCTION, OR INOPERATIVE DC TO DC CONVERTER DUE TO WATER LEAKS. *TT
17038 — POWER TRAIN:AXLE ASSEMBLY
DRIVETRAIN NOISE. *TT
17065 — ELECTRICAL SYSTEM
ELECTRICAL LEAK TO THE FRAME FROM THE BATTERY PACK, WHICH MAY AFFECT DIAGNOSIS OF ELECTRICAL COMPONENTS. *TT
16986 — SERVICE BRAKES, HYDRAULIC
BRAKE OR WHEEL NOISE. *TT
Showing 10 of 13 technical service bulletins.
NHTSA Investigations for the 2002 TH!NK NEIGHBOR
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the TH!NK NEIGHBOR
- 2002 TH!NK NEIGHBOR (current)