2020 TESLA MODEL S Back Over Prevention Warnings Problems

1 NHTSA complaint on file

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Back Over Prevention Warnings Issues in the 2020 TESLA MODEL S

1 back over prevention warnings complaint has been filed with NHTSA for the 2020 TESLA MODEL S. Of these, 1 involved a crash, 0 involved a fire, and 0 resulted in injury.

1
Complaints
1
Crashes
0
Fires
0
Injuries
0
Deaths

All Back Over Prevention Warnings Complaints

#11689122 | Crash
On 09/18 , I was using the Smart Summon feature of my Tesla Model S in the parking lot of Costco, Greenwood (Indianapolis, IN). The intent was to have the vehicle autonomously navigate from its parked spot toward my location, as designed and advertised by Tesla. During the Summon operation: 1.The vehicle failed to correctly detect and avoid a fixed obstacle (the cart return stand where shopping carts are housed). 2.Instead of stopping or rerouting safely, the car collided with the structure, causing visible damage to the front of the vehicle. 3.While there was no damage to public property or injury to people, the incident demonstrated a serious safety risk, since pedestrians or nearby vehicles could have been struck had they been present. 4.The Smart Summon system did not provide sufficient warning or correction during this event, despite being marketed as capable of safely maneuvering in such environments. This failure...
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