2014 SUBARU XV CROSSTREK Steering Problems

Started the car and a warning light came on and the steering froze. I turned it off for the day. The next day I started it and it didn’t freeze again. I’m concerned that while driving the steering will lock up and cause an accident and possible injury or kill me. My uncle reached out to Subaru of America. They didn’t offer any help. They just said take it in at your own expense. We were quoted over the phone approximately $2000 to repair.My uncle researched this issue. This locking steering problem has been a big problem with the Subaru Crosstrek subjecting it to recalls. I believe Subaru should repair this safety issue.

The vehicle had 51666 miles on it when I last serviced it for an oil change in Oct. of 2021. The owner puts very few miles on the vehicle. The vehicle would be available for inspection by your agency. At this time, no specific component has been identified in the intermittent failure. 2016 and newer Subaru's have recalls on similar symptoms. Owner complaint is that the power steering intermittently stops working and the steering wheel is very hard to turn if it can be turned at all due to the fact the owner is 80+ years old. Subaru vehicles from 2016 and up have had this issue and recalls have been issued on them, but not on this model year. Owner stated today that the problem has only occurred so far on initial start-up, and one time, once the key was cycled start, then off and back to start again...

THE VEHICLE'S POWER STEERING FAILED. THE "COMPUTER" WAS REPLACED, AND THE VEHICLE WAS DRIVABLE. THEN, WHILE MY DAUGHTER WAS DRIVING, THE POWER STEERING FAILED AGAIN. NOW THE WHOLE STEERING TRAIN SEEMS BROKEN. THE CAR IS UNDRIVEABLE. IF IT HAPPENED ON THE HIGHWAY, THERE WOULD HAVE BEEN AN ACCIDENT. THE CAR HAS VERY LOW MILEAGE. *TR

POWER STEERING ISSUES. LIGHT ILLUMINATES ON DASHBOARD AND POWER STEERING PROBLEMS OCCUR. IT'S ONLY 4 YEARS OLD (NEVER DRIVEN OFF ROAD) TAKEN WELL CARE OF, AND THERE ARE SERIOUS PROBLEMS WITH THE ELECTRONICAL PART OF THE POWER STEERING SAYING THERE IS A PROBLEM AND WHEN DRIVING IT LOCKS UP MAKING TURNS REALLY HARD WHEN TURNING THE WHEEL. THEN OUR CAR SHUT OFF LIKE THE BATTERY WAS DEAD FOR HALF A DAY AND WE TRIED ONE LAST TIME TO START IT BEFORE JUMPING AND IT STARTED UP AND WORKED. SEEMS LIKE SOMETHING IS WIRED WRONG.

I HAVE A 2014 SUBARU CROSSTREK (14K MILES) AND MY STEERING WHEEL WILL FEEL LIKE IT LOST CONTACT (DEAD SPOT) WITH THE STEERING RACK FOR A SECOND OR TWO. THE PROBLEM IS INTERMITTENT AND I CAN'T REPRODUCE FOR THE DEALER SERVICE TECHS. AT TIMES GET FUNKY VIBRATIONS LIKE A STRUT BOUNCE FROM THE LEFT FRONT WHEEL OR EXCESSIVE SIDE TO SIDE YAW MOTION AND THEN STEERING WHEEL ROCKS (LEFT TO RIGHT), THE ELECTRIC STEERING FEELS LIKE IT WANTS TO ADJUST AND THEN GOES NUMB (NO ROAD FEELING) AND RECOVERS, NEVER ANY ERROR DASH LIGHT OR CODE. THE CAR HAS BEEN TO THE SUBARU DEALER WHERE I BOUGHT THE CAR TWICE WITH NO TROUBLE FOUND. A SECOND DEALER TOOK THE CAR FOR A TEST DRIVE AND DID NOT REPRODUCE THE PROBLEM, I WAS TOLD THAT WITHOUT A TROUBLE LIGHT OR CODE THEY MAY NEVER FIND THE PROBLEM. A THIRD SUBARU DEALER...

TL* THE CONTACT OWNED A 2014 SUBARU XV CROSSTREK. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED AND CAUSED THE CONTACT TO LOSE CONTROL AND CRASH THE VEHICLE. THE CONTACT AND THE PASSENGER SUSTAINED LACERATIONS AND BRUISES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,200.

ON MULTIPLE OCCASIONS, PRIOR TO INCIDENT DATE/MILEAGE, THIS VEHICLE HAS BEEN PULLING TO THE RIGHT SINCE WE TOOK OWNERSHIP ABOUT 6 MONTHS AGO. MOST RECENTLY MY WIFE WAS DRIVING, HAD LOOKED OVER FOR SOMETHING THAT FELL ON THE SEAT, AND REALIZED SHE WAS HEADING FOR THE CURB WITHOUT KNOWING IT AS IT CONTINUES TO PULL RIGHT. THIS CAR HAS A TORQUE STEER CONDITION, AND ROUTINELY REQUIRES MORE PRESSURE ON THE WHEEL, TO THE LEFT, TO KEEP THE CAR GOING STRAIGHT. ONCE ACCELERATING IT PULLS RIGHT, THEN AS YOU RELEASE THE ACCELERATOR, IT GOES BACK TOWARDS LEFT. IT WILL ALSO DRIFT TO THE RIGHT, WITHOUT ACCELERATION, THOUGH NOT ALWAYS. HAS BEEN IN SHOP 3 TIMES FOR SAME. FIRST TIME WAS TOLD AIR PRESSURE WAS DIFFERENT FROM DELIVERY OF VEHICLE AND ALIGNMENT WAS CORRECT. 2ND TIME THEY SAID IT WASN'T HAPPENING, AND THAT IT WAS ALL OKAY. THIRD TIME THEY SAID THE...