2016 SUBARU IMPREZA Seat Belts Problems

WHEN MY WIFE SITS ON A 3 INCH FOAM CUSHION ON THE PASSENGER SIDE THE PASSENGER SIDE TO SIT MORE COMFORTABLY (SHE IS 4'11' AND HAS HIP PROBLEMS); THE PASSENGER SIDE AIR BAG INDICATOR ONLY GOES INTO ON MODE INTERMITTENTLY. THIS HAPPEN WHEN ENTERING THE CAR AND CONTINUES WHILE THE CAR IS IN MOTION. THIS COULD BE DANGEROUS IN AN ACCIDENT, IF NOT NOTICE BE THE PASSENGER OR DRIVER. CORRECTIVE ACTION BELIEVE IT OR NOT INVOLVE.S BOUNCING UP AND DOWN ON THE SEAT. A SIDE EFFECT SEEMS TO BE, THAT WHEN THE SIGN IS IN OFF POSITION, THE SEAT BELTS LOCKUP AND CONSTRICT THE PASSENGER.

THE SEAT BELTS LOCK OFTEN AND WILL NOT RELEASE UNTIL THEY ARE FULLY RETRACTED AND PUT BACK ON. THE DRIVER OR PASSENGER WILL BE FIRMLY SECURED TO THE SEAT WHEN THIS OCCURS. IT HAS CAUSED US MANY TIMES TO HAVE TO PULL OFF THE ROAD TO CORRECT THE BELT. THIS CAUSES A DANGEROUS SITUATION WHEN THE DRIVER CANNOT MOVE TO CHECK FOR ONCOMING TRAFFIC ETC. THE DEALER CALLS THIS NORMAL OPERATION AND SAYS NOTHING IS WRONG. ALSO, THIS HAPPENS IN MOTION OR STANDING STILL AND EVEN WHEN THE CAR IS OFF.