2012 SUBARU FORESTER Structurebody Problems

Both rear gate hydraulic arms failed at the same time. On or about 11/27/22, while retrieving items from the cargo compartment, I heard a pop and the door completely collapsed and struck me on the back of the head. Upon inspection the popping noise was the fracturing of the bolt which supported the right hydraulic arm. The left hydraulic arm failed to keep the door open or at least from slamming down upon me. Because I felt the simultaneous failure of both hydraulic arms posed a serious safety concern, my wife called Subaru Headquarters and spoke with [XXX], Customer Advocacy Department, and relayed the incident and our safety concerns for other owners of older model Subaru Foresters. [XXX] assured us that Subaru Headquarters would seriously consider our safety concerns. [XXX] asked that after making an appointment with the dealership for repair, we contact her of the date so she could...

WHILE PULLING INTO A PARKING STALL AT APPROXIMATELY 2-3 MPH I WENT TO PRESS THE BRAKES WHEN ALL OF THE SUDDEN THE CAR ACCELERATED AT FULL SPEED WITHOUT TOUCHING THE ACCELERATOR CAUSING ME TO HIT THE CONCRETE WALL IN FRONT OF ME. AIRBAGS DID NOT DEPLOY AND NEITHER ME OR MY PASSENGER WERE NOT HURT. DAMAGE TO THE BUMPER, FRAME, GRILL AND VARIOUS COMPONENTS JUST INSIDE THE ENGINE COMPARTMENT.

WHILE OPENING THE DRIVER'S SIDE DOOR, THE TOP, RIGHT CORNER OF THE DOOR STRUCK MY FOREHEAD, CAUSING A GASH JUST ABOVE MY RIGHT EYEBROW THAT REQUIRED SIX STITCHES TO CLOSE. A LITTLE LOWER AND THE SHARP, POINTED CORNER OF THE DOOR FRAME COULD HAVE CAUSED THE LOSS OF MY RIGHT EYE. THE PROBLEM IS WITH THE DESIGN OF THE DOOR FRAME. IN ORDER TO OPEN THE DOOR, ONE MUST REACH FOR THE DOOR HANDLE AND, IN DOING SO, LEAN IN TOWARD THE DOOR. WHEN THE DOOR IS OPENED, IF ONE IS NOT STANDING BACK FAR ENOUGH, THE DOOR WILL HIT THE PERSON OPENING THE DOOR. THE DESIGN IS COMMON TO BOTH THE DRIVER'S SIDE AND FRONT PASSENGER SIDE DOORS. I INQUIRED WITH KINNEY MOTORS OF RUTLAND, VERMONT (802-775-6900), WHERE I PURCHASED MY 2012 SUBARU FORESTER TO SEE IF THERE IS A FIX FOR THE ABOVE PROBLEM AND, WHILE THE SERVICE...