2014 SUBARU CROSSTREK Power Train Problems

THIS LETTER IS TO DOCUMENT AN INCIDENT THAT OCCURRED ON 6/27/19 AT APPROX. 2 PM EST IN DANBURY, CT ON I84. I WAS PROCEEDING WEST ON I84 IN MY 2014 SUBARU CROSSTREK WHEN THE VEHICLE SUFFERED A CATASTROPHIC INTERNAL FAILURE OF THE CONTINUOUSLY VARIABLE TRANSMISSION (CVT) ASSEMBLY, RESULTING IN THE LOSS OF WHEEL ROTATION (WHEELS LOCKING UP) WHICH LASTED FOR ALMOST 2 SECONDS. I WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND, WHILE ALMOST STRUCK BY A TRACTOR-TRAILER THAT WAS FOLLOWING ME IN THE CENTER LANE, WAS ABLE TO EXIT THE HIGHWAY. THE VEHICLE WAS TOWED TO COLONIAL SUBARU IN DANBURY, CT WHERE IT WAS DIAGNOSED WITH A COMPLETE INTERNAL FAILURE OF THE TRANSMISSION REQUIRING A REPLACEMENT. I THEN DISCOVERED THAT THE FAILURE OF THE TRANSMISSION ON THIS VEHICLE WAS A KNOWN ISSUE, THE SUBJECT OF A WARRANTY EXTENSION BY SUBARU OF AMERICA (HTTPS://TINYURL.COM/Y9BOZWGD) AND THAT MY VEHICLE WAS...

TL* THE CONTACT OWNS A 2014 SUBARU CROSSTREK. WHILE ATTEMPTING TO SLOW DOWN THE VEHICLE, THE BRAKES MALFUNCTIONED AND DID NOT STOP THE VEHICLE IN TIME TO AVOID A REAR END COLLISION. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V149000 (EXTERIOR LIGHTING). THE VEHICLE WAS PURCHASED ON MAY 28, 2018 AND HAD NUMEROUS FAILURES, INCLUDING THE CLUTCH FAILING AND THE BUSHING ON THE FRONT CONTROL ARM WAS CRACKED AND RUSTED. THE VEHICLE WAS SOLD CERTIFIED BY SUBARU EL CAJON (900 ARNELE AVE, EL CAJON, CA 92020, (619) 440-0404) WHO STATED THAT ANY FAILURE THAT OCCURRED WOULD BE REPLACED AT NO COST. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE CRASH. THE FAILURE MILEAGE WAS 60,000.

ALL DASH LIGHTS CAME ON AT AROUND 99980 MILEAGE, INCLUDING BLINKING OIL AT TEMPERATURE DASH LIGHT, ABS LIGHT, HILL LIGHT, TRACTION CONTROL AND CHECK ENGINE LINE. IT IS ALSO SLUGGISH UPON ACCELERATION WHEN I FIRST START. AT FIRST START ONLY CHECK ENGINE LIGHT COMES ON THEN AFTER SLUGGISH ACCELERATION ALL THE LIGHTS ABOVE COME ON. CRUISE LIGHT FLASHES AND CRUISE DOESNT WORK AND SHIFTING PADDLES DONT WORK. ALL LIGHTS CAME ON WHEN I TURNED ON CAR TO MOVE IT.

TROUBLE CODE- P0700 END P0730

MY VEHICLE WAS PURCHASED BY ME AT 24K MILES I HAVE DRIVEN NOW TO 70K MILES AND NEED 2 NEW FRONT AXELS. I HAVE BEEN SITTING AT THE DEALERSHIP FOR 3 HOURS AND THEY HAVE GONE THROUGH 3 DIFFERENT REPLACEMENT AXELS ON THE LEFT SIDE. THIS IS NOT THE FIRST TIME THIS CAR HAS GIVEN ME ISSUES BUT BEING LESS THAN 100K MILES AND NEEDING 2 NEW AXLES?? THAT IS INSANE. THE CAR CLICKS WHEN I TURN AND MAKES A CLUNKING NOISE

NORMAL ACCELERRATION VEHICLE MAKES WINDING NOISE. DOES NOT ACCELERATE, ENGINE RPM INCREASES. PROLONG TIME TO ACCELERATE TO NORMAL SPEED AT THE TIME.(I.E. 50MPH).

AUTOMOBILE WAS TAKEN TO HAVE AN OIL CHANGE AND WHEN CAR WAS ATTEMPTED TO DRIVE OUT THERE WAS A SLIPPAGE OF THE DRIVE TRAIN. I STOPPED AND HAD THE CAR CARRIED TO A MECHANIC THAT I TRUSTED. I EXPLAINED TO HIM WHAT I HAD OBSERVED AT THE CHANGING OF THE OIL AND AS A PRECAUTION HE DRAINED BOTH THE OIL AND THE TRANSMISSION AS I TOLD HIM THAT IT WAS POSSIBLE THAT THEY MAY HAVE DRAINED THE TRANSMISSION OIL. HE REPLACE THE TRANSMISSION OIL WITH THE PROPER TRANSMISSION FLUID AS CALLED FOR BY SUBARU. THE CAR STILL WOULD NOT RUN PROPERLY. I THEN HAD THE CAR TRANSPORTED TO THE SUBARU DEALER HERE IN ATLANTA, GEORGIA, CLASSIC CADILLAC. THE SUBARU DEALER SAID THAT THEY COULD NOT TELL ME WAS WRONG, HOWEVER I WAS TOLD THAT THEY WOULD HAVE TO REPLACE THE TRANSMISSION. WE THEN CALLED THE SUBARU NATIONAL OFFICE AND WAS...