2003 STERLING ACTERRA — Problems, Recalls & Safety Data
N/A
Safety Rating
2
Owner Complaints
4
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2003 STERLING ACTERRA
The 2003 STERLING ACTERRA has received a total of 2 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with POWER TRAIN:AXLE ASSEMBLY, SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE, ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN. The most commonly reported problem area is the Suspensionfront (1 complaint).
Recalls for the 2003 STERLING ACTERRA
NHTSA has recorded 4 recalls for the 2003 STERLING ACTERRA, potentially affecting up to 116,934 vehicles.
Recall 08V137000 — POWER TRAIN:AXLE ASSEMBLY
| 28,764 vehicles affected
Defect: DAIMLER TRUCKS IS RECALLING 28,764 MY 2001 THROUGH 2008 FCCC B2 AND FS65 SCHOOL BUS CHASSIS, FCCC FB65 CONVENTIONAL BUSES, AND STERLING ACTERRA, FREIGHTLINER FLN, AND BUSINESS CLASS M2 HEAVY TRUCKS, BUILT FROM JANUARY 26, 2000, THROUGH MARCH 24, 2008, MANUFACTURED WITH ARVINMERITOR OR AXLE ALLIANCE COMPANY 6,000 THROUGH 8,000 POUND FRONT AXLES UTILIZING A FOUR PIECE SPINDLE-NUT SET. THESE...
Consequence: CONTINUED OPERATION MAY LEAD TO WHEEL SEPARATION AND POSSIBLY A VEHICLE CRASH.
Remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS AND WILL REPAIR THE VEHICLES FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 8, 2009. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712.
View full details →Recall 07V302000 — SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE
| 75,000 vehicles affected
Defect: CERTAIN FREIGHTLINER SCHOOL BUS CHASSIS, HEAVY TRUCKS, AND THOMAS BUILT SCHOOL BUSES MANUFACTURED BETWEEN JULY 2002 AND JULY 3, 2007, EQUIPPED WITH BENDIX SR-7 SPRING BRAKE CONTROL VALVES. THE PARKER SCV BRASS 90 DEGREE SINGLE CHECK VALVES (SCV) WHICH ATTACH TO THE SUPPLY PORT OF A BENDIX SR-7 SPRING BRAKE MODULATING VALVE CAN BREAK APART. PIECES OF THE PARKER SCV...
Consequence: THESE CONDITIONS COULD EITHER RESULT IN LEAKAGE AND CAUSE A DELAY IN THE APPLICATION OF THE SPRING BRAKE WITHOUT WARNING OR POSSIBLY LEAD TO UNINTENDED VEHICLE ROLLAWAY OR BRAKE DRAG WHICH COULD RESULT IN A VEHICLE CRASH, PERSONAL INJURY, OR DEATH.
Remedy: FREIGHTLINER WILL NOTIFY OWNERS AND REPAIR THE VEHICLES FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 11, 2008 TO FREIGHTLINER, STERLING, AND FREIGHTLINER CUSTOM CHASSIS OWNERS; TO THOMAS BUILT BUS OWNERS ON FEBRUARY 1, 2008. OWNERS CAN CONTACT FREIGHTLINER AT...
View full details →Recall 05V126000 — ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
| 3,568 vehicles affected
Defect: ON CERTAIN TRUCKS AND FIRE TRUCKS EQUIPPED WITH KYS 4735-43782-02 ENGINE COOLING FANS AND BUILT ON CATERPILLAR 3126, C7, MBE906, MBE926, OR CUMMINS ISC ENGINES, THE STEEL FAN INSERT ON THE COOLING FANS CAN CRACK.
Consequence: THIS CAN RESULT IN FAN BREAKAGE, RESULTING IN VEHICLE DAMAGE OR PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE ENGINE COOLING FAN FREE OF CHARGE. THE RECALL BEGAN ON JUNE 8, 2005. OWNERS MAY CONTACT FREIGHTLINER AT 1-800-547-0712.
View full details →Recall 04V272000 — SUSPENSION:FRONT:WHEEL BEARING
| 9,602 vehicles affected
Defect: ON CERTAIN TRUCKS BUILT WITH 8,000 OR 6,000 POUND FRONT AXLES AND FOUR-PIECE SPINDLE NUT SETS, PREMATURE FRONT ,WHEEL BEARING WEAR MAY BE CAUSED BY INCONSISTENT BEARING ENDPLAY ADJUSTMENT.
Consequence: IF ALLOWED TO PROGRESS, THE FRONT WHEEL ASSEMBLY MAY SEPARATE FROM THE VEHICLE, WHICH COULD RESULT IN A CRASH.
Remedy: THE DEALERS WILL REPLACE THE FRONT AXLE OIL SEALS AND HUB CAP GASKETS ON BOTH SIDES. THE RECALL BEGAN SEPTEMBER 7, 2004. OWNERS SHOULD CONTACT FREIGHTLINER AT 1-800-547-0712.
View full details →Owner Complaints for the 2003 STERLING ACTERRA
2 complaints have been filed with NHTSA for the 2003 STERLING ACTERRA. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Suspensionfront | 1 | 0 | 0 | 0 | 0 |
| Suspensionfrontwheel Bearing | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
TL* THE CONTACT OWNS A 2003 STERLING ACTERRA. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE FRONT PASSENGER WHEEL DETACHED FROM THE VEHICLE AND DESTROYED A NEARBY FENCE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V272000 (SUSPENSION:FRONT:WHEEL BEARING), BUT THE FAILURE HAD SINCE RECURRED IN 2009 AND 2011.THE FAILURE MILEAGE WAS 119,000 AND THE CURRENT MILEAGE WAS 215,000.
DT: CONTACT RECEIVED MANUFACTURER RECALL FL-424 SAYING TO TAKE THE TRUCK TO A DEALER. WHEN SHE CALLED DEALER TO MAKE AN APPOINTMENT DEALER SAID HE NEEDED TO ORDER THE RECALL PART. WHEN SHE CALLED BACK HE SAID THAT PART WASN'T IN YET. THE THIRD TIME SHE CALLED DEALER SAID HE HAD NOT ORDERED THE PART YET, AND HE NEEDED TO SEE THE TRUCK FIRST BEFORE HE ORDERED THE PART, AND HE WAS GOING TO CHARGE CONTACT FOR TAKING THE CAR APART AND PUTTING IT BACK TOGETHER AGAIN. ALSO, HE WOULD HAVE TO CHARGE THEM FOR THE PART IN ORDER TO GET THE PART OVERNIGHT. CONTACT DID NOT WANT WANT TO TAKE VEHICLE BACK TO THE DEALER BECAUSE HE WAS SAYING THAT IT WILL TAKE A WEEK TO GET THE WORK DONE. SHE SAID HER RECALL LETTER STATED IT SHOULD TAKE TWO HOURS TO DO THE REPAIRS. *AK
Safety Rating for the 2003 STERLING ACTERRA
NHTSA has not yet tested the 2003 STERLING ACTERRA in its New Car Assessment Program.
Technical Service Bulletins for the 2003 STERLING ACTERRA
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2003 STERLING ACTERRA
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the STERLING ACTERRA
- 1998 STERLING ACTERRA — 0 complaints
- 1999 STERLING ACTERRA — 0 complaints
- 2000 STERLING ACTERRA — 0 complaints
- 2001 STERLING ACTERRA — 0 complaints
- 2002 STERLING ACTERRA — 4 complaints
- 2003 STERLING ACTERRA (current)
- 2004 STERLING ACTERRA — 0 complaints
- 2005 STERLING ACTERRA — 1 complaint
- 2006 STERLING ACTERRA — 2 complaints
- 2007 STERLING ACTERRA — 0 complaints
- 2008 STERLING ACTERRA — 1 complaint
Other STERLING Models
- STERLING L LINE — 9 total complaints
- STERLING BULLET 5500 — 8 total complaints
- STERLING 827 — 7 total complaints
- STERLING LT — 5 total complaints
- STERLING 360 — 4 total complaints
- STERLING 825 — 4 total complaints
- STERLING STERLING — 4 total complaints
- STERLING A LINE — 3 total complaints